# Community Clerical Officer > NHS job listing from Job Clerk for Croydon Health Services NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/community-clerical-officer/5c0b5102-a41e-4e82-8eb5-19d2b2a7df16 - **Markdown:** https://www.jobclerk.com/job/community-clerical-officer/5c0b5102-a41e-4e82-8eb5-19d2b2a7df16.md ## Summary - **Status:** Live - **Employer:** Croydon Health Services NHS Trust - **Location:** Croydon University Hospital - **Workplace type:** onsite - **Profession:** Clerical officer - **Grade:** Band 3 - **Salary:** £30,630 - £32,346 Pro Rata - **Contract type:** Permanent - **Employment type:** Part time - 36.5 hours per week (Mon - 6.5hrs Tues - Fri - 7.5hrs) - **Closing date:** 2026-10-13T22:59:00.000Z - **Posted:** 2026-10-02T07:30:29.497Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Croydon_Health_Services_NHS_Trust/Administration/Administration-v8300516 - **Application URL:** https://apps.trac.jobs/job-advert/8300516?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.croydonhealthservices.nhs.uk ## Job Content ### Job overview Community Administrative Officer The post holder will provide administrative support to the Community Nursing Services and act as a focal point for communication between the nursing staff, patients, referrers into the service and the multi-disciplinary team. Work independently but under the direction and guidance of the Adult Community Supervisor. He/she will work in partnership with all members of the community nursing teams to ensure that patients receive an appropriate, efficient comprehensive service. Interview Date TBC ### Main duties of the job Provide comprehensive administrative and clerical support to the Community Nursing Teams. Manage patient records, nursing caseloads and data systems, ensuring information is accurate and up to date. Handle telephone calls, emails and messages, prioritising urgent enquiries and liaising with patients, colleagues and external agencies. Support workforce administration, including booking agency and bank staff shifts. Prepare meeting documentation, take minutes and distribute reports, letters and correspondence. Produce reports and maintain effective filing, scanning and document management systems. Assist in the development and improvement of administrative processes and office systems, including the use of Excel and other digital platforms. Support the Cluster Matrons, Operational Manager for Rapid Response and wider team with the day-to-day operational running of the service. The job holder may from time to time be asked to undertake other reasonable duties. ### Detailed job description and main responsibilities **************PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FURTHER INFORMATION************** ## Person Specification ### Experience **Essential** - Experience using IT systems to record or process information - Experience working in an administrative or patient-facing role - Experience handing phone calls and enquiries **Desirable** - Experience in NHS or healthcare administration ### SKILLS/ABILITIES **Essential** - Accurate data entry and high attention to detail - Ability to prioritise and manage workload in a busy environment - Able to work independently and as part of a team - Good written communication skills - Good organisational skills, compassionate communication, and the ability to work flexibly to meet service needs. **Desirable** - Ability to adapt to new system quickly ### Knowledge & Understanding **Essential** - Understanding of administrative processes in a healthcare setting - Basic understanding of patient pathways - Awareness of confidentiality and data protection ### Education & Qualifications **Essential** - GCSE or NVQ Level 3 in Administration - Evidence of basic IT skills (e.g. Word, Outlook) **Desirable** - Customer service or admin qualification - Training in EPR systems ## Documents - [croydon trust values (pdf, 324.9kb)](https://www.healthjobsuk.com/documents?edoc=2317) - [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2414) - [map of croydon university hospital (pdf, 95.6kb)](https://www.healthjobsuk.com/documents?edoc=974) - [community administrative officer jd&ps (pdf, 392.4kb)](https://www.healthjobsuk.com/documents?vdoc=10619758) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.