# Communications Coordinator > NHS job listing from Job Clerk for Dorset County Hospital NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/communications-coordinator/2e80b7ad-1040-43b9-b189-a038f4ca8cc9 - **Markdown:** https://www.jobclerk.com/job/communications-coordinator/2e80b7ad-1040-43b9-b189-a038f4ca8cc9.md ## Summary - **Status:** Live - **Employer:** Dorset County Hospital NHS Foundation Trust - **Town:** Dorchester - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 Pro Rata Per Annum (subject to formal banding) - **Contract type:** Fixed term: 12 months (To be reviewed near to the end of the contract.) - **Employment type:** Part time - 22.5 hours per week - **Closing date:** 2026-07-12T23:59:00.000Z - **Posted:** 2026-06-19T16:12:21.328Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Dorset/Dorchester/Dorset_County_Hospital_NHS_Foundation_Trust/Communications/Communications-v7974219 - **Application URL:** https://apps.trac.jobs/job-advert/7974219?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.dchft.nhs.uk ## Job Content ### Job overview We are looking for a creative, energetic Communications Coordinator to inspire our community and raise vital funds for Dorset County Hospital through powerful storytelling. What You'll Do: - Create engaging content across our website, social media, and email campaigns - Craft compelling stories that inspire donations and build lasting relationships - Be the vital link between our charity, hospital staff, and the local community What We're Looking For: - Communications experience and a passion for storytelling - Self-motivated, confident working independently - Bags of energy and enthusiasm - Creative thinking with the ability to mobilise projects from start to finish Why Join Us: You will be integral to our dedicated team, helping strengthen supporter engagement and fund projects that directly impact lives. Your work will truly matter. Ready to combine your communications skills with meaningful purpose? We would love to hear from you! ### Main duties of the job To support the delivery of Dorset County Hospital (DCH) Charity's communications, focussing on growing and creating engaging content for multi-platform campaigns, including the website, social media and email communications, to increase income generation and support the aims and objectives of the Fundraising Team. The role will help raise awareness of DCH Charity, inspire donations, and strengthen supporter engagement through effective storytelling and digital marketing. The postholder will be required to provide support and backfill to other roles in the team to cover sickness and holiday, as and when required. Training for this will be provided. The Communications Coordinator is an integral part of the DCH Charity team. The post-holder will have knowledge and experience of effective communications and considerable energy and enthusiasm that will inspire patients, visitors, staff and the local community to choose to support DCH Charity. The post-holder will contribute to the successful performance of DCH Charity by helping to plan and deliver a variety of communications campaigns and initiatives to help develop a range of income streams and create a positive supporter experience to engage new supporters and retain current supporters. The post is an important link between the DCH Charity, DCH staff and the local community, ensuring relationships are formed with a wide range of stakeholders with diverse interests and wishes for supporting DCH Charity. ### Detailed job description and main responsibilities Social Media - Grow audiences and engagement on all social media channels with effective storytelling through photos, video, graphics, and engaging text, ensuring content is shared with appropriate individuals and organisations. Set up and manage a Facebook group for DCH Charity supporters. - Liaise with DCH ward teams to create content about equipment and facilities donations have funded and regularly thank supporters. - Use Facebook advertising and Facebook donate to increase donations, reach, and followers. - Work with the Communications Manager to ensure campaigns are communicated effectively with clear calls to action to generate income on all social media platforms. Website - Manage day-to-day website updates and create engaging content including news articles, patient stories, and Appeal updates. - Work with NHS Creative website developers and utilise Google Analytics reports to ensure the website is user-friendly, utilising donor journeys and accessible features to increase traffic and completion of Call to Actions. - Create and manage pages for online raffles and communications/fundraising campaigns. - Work with the Communications and Marketing Manager to ensure campaigns are effectively communicated on the website. Emails - Work with the Data and Income Assistant to manage data and sign-ups for supporter email updates. - Create and design engaging regular e-newsletters using Mailchimp. - Promote newsletter sign-ups on all our communications platforms while ensuring GDPR compliance. General - Use Canva to create designed assets for our communication and fundraising campaigns such as posters and leaflets. Follow DCH Charity branding guidelines to design content for digital and print use. - Attend internal and external events when required, including cheque presentations, fundraising events and supporter celebration events, to capture content and represent the DCH Charity. - Liaise with the Charity Team to ensure DCH Charity activities are featured in internal communications. - Grow and maintain a stock image library for use in promotional materials. - Liaise with supporters, corporate partners, and community fundraisers to share their stories across all communication platforms. - Update the supporter database as required. - Support the Communications and Marketing Manager in continuing the DCH Charity brand roll-out across all communications and marketing platforms, internal and external. - The post-holder will be required to provide support and backfill to other roles in the team to cover sickness and holiday, as and when required. Training will be provided. Charity Governance - To contribute to written reports on communications and marketing activity and success alongside the Communications and Marketing Manager and Head of Fundraising and Communications, for the Charity Funds Committee. - To follow agreed procedures in accordance with best practice and legislation, and to advise staff and volunteers on these procedures. - To ensure all activity conducted on behalf of the Charity meets all legal and ethical standards, meeting the Fundraiser Regulator’s Code of Fundraising Practice, GDPR regulations, and DCH’s own finance and governance standards. - Ensure the Charity is adhering to finance policies, procedures and processes, and implement any changes where appropriate as advised by the Head of Fundraising and Communications. - To build positive relationships with colleagues across other NHS charities, NHS Charities - Together and other potential bodies, and to exchange knowledge and experience for mutual benefit. - To work independently to achieve set targets and objectives, assessing the best way to achieve these goals, with guidance and support from the Communications and Marketing Manager and Head of Fundraising and Communications. - To support and supervise the activities of volunteer fundraisers, and to provide guidance on charity communications policy and procedure. Other duties - Keep abreast of Charity and communications law and developments, undertaking appropriate training and ensuring compliance with the Charities Act and the Communications Regulator’s Code of Practice; with advice from the Head of Fundraising and Communications. - Actively participate in training and development to further enhance your role. General requirements - Adhere at all times to the Charity’s policies and procedures. - Ensure the effective and efficient use of the Charity resources. - Ensure that all duties are carried out to the highest possible standard. - Be aware of the responsibilities with regard to health and safety, especially with regard to communications events. - Ensure that all data is handled in accordance with the General Data Protection Regulation and Data Protection Act 2018. - Respect the customs, values and beliefs of supporters, staff, patients, carers and their families. - To increase income; helping facilitate the Charity’s communications plans for current and new income sources including donations, communications, online donations, regular giving, in memoriam giving, corporate support and legacies. This job description is an outline only and is not definitive or restrictive in any way. It will be regularly reviewed and may be amended in the light of changing circumstances following consultation with the post holder. Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations. ## Job Details We are looking for a creative, energetic Communications Coordinator to inspire our community and raise vital funds for Dorset County Hospital through powerful storytelling. What You'll Do: Create engaging content across our website, social media, and email campaigns Craft compelling stories that inspire donations and build lasting relationships Be the vital link between our charity, hospital staff, and the local community What We're Looking For: Communications experience and a passion for storytelling Self-motivated, confident working independently Bags of energy and enthusiasm Creative thinking with the ability to mobilise projects from start to finish Why Join Us: You will be integral to our dedicated team, helping strengthen supporter engagement and fund projects that directly impact lives. Your work will truly matter. Ready to combine your communications skills with meaningful purpose? We would love to hear from you! ## Job Description To support the delivery of Dorset County Hospital (DCH) Charity's communications, focussing on growing and creating engaging content for multi-platform campaigns, including the website, social media and email communications, to increase income generation and support the aims and objectives of the Fundraising Team. The role will help raise awareness of DCH Charity, inspire donations, and strengthen supporter engagement through effective storytelling and digital marketing. The postholder will be required to provide support and backfill to other roles in the team to cover sickness and holiday, as and when required. Training for this will be provided. The Communications Coordinator is an integral part of the DCH Charity team. The post-holder will have knowledge and experience of effective communications and considerable energy and enthusiasm that will inspire patients, visitors, staff and the local community to choose to support DCH Charity. The post-holder will contribute to the successful performance of DCH Charity by helping to plan and deliver a variety of communications campaigns and initiatives to help develop a range of income streams and create a positive supporter experience to engage new supporters and retain current supporters. The post is an important link between the DCH Charity, DCH staff and the local community, ensuring relationships are formed with a wide range of stakeholders with diverse interests and wishes for supporting DCH Charity. ## Responsibilities Social Media Grow audiences and engagement on all social media channels with effective storytelling through photos, video, graphics, and engaging text, ensuring content is shared with appropriate individuals and organisations. Set up and manage a Facebook group for DCH Charity supporters. Liaise with DCH ward teams to create content about equipment and facilities donations have funded and regularly thank supporters. Use Facebook advertising and Facebook donate to increase donations, reach, and followers. Work with the Communications Manager to ensure campaigns are communicated effectively with clear calls to action to generate income on all social media platforms. Website Manage day-to-day website updates and create engaging content including news articles, patient stories, and Appeal updates. Work with NHS Creative website developers and utilise Google Analytics reports to ensure the website is user-friendly, utilising donor journeys and accessible features to increase traffic and completion of Call to Actions. Create and manage pages for online raffles and communications/fundraising campaigns. Work with the Communications and Marketing Manager to ensure campaigns are effectively communicated on the website. Emails Work with the Data and Income Assistant to manage data and sign-ups for supporter email updates. Create and design engaging regular e-newsletters using Mailchimp. Promote newsletter sign-ups on all our communications platforms while ensuring GDPR compliance. General Use Canva to create designed assets for our communication and fundraising campaigns such as posters and leaflets. Follow DCH Charity branding guidelines to design content for digital and print use. Attend internal and external events when required, including cheque presentations, fundraising events and supporter celebration events, to capture content and represent the DCH Charity. Liaise with the Charity Team to ensure DCH Charity activities are featured in internal communications. Grow and maintain a stock image library for use in promotional materials. Liaise with supporters, corporate partners, and community fundraisers to share their stories across all communication platforms. Update the supporter database as required. Support the Communications and Marketing Manager in continuing the DCH Charity brand roll-out across all communications and marketing platforms, internal and external. The post-holder will be required to provide support and backfill to other roles in the team to cover sickness and holiday, as and when required. Training will be provided. Charity Governance To contribute to written reports on communications and marketing activity and success alongside the Communications and Marketing Manager and Head of Fundraising and Communications, for the Charity Funds Committee. To follow agreed procedures in accordance with best practice and legislation, and to advise staff and volunteers on these procedures. To ensure all activity conducted on behalf of the Charity meets all legal and ethical standards, meeting the Fundraiser Regulator’s Code of Fundraising Practice, GDPR regulations, and DCH’s own finance and governance standards. Ensure the Charity is adhering to finance policies, procedures and processes, and implement any changes where appropriate as advised by the Head of Fundraising and Communications. To build positive relationships with colleagues across other NHS charities, NHS Charities Together and other potential bodies, and to exchange knowledge and experience for mutual benefit. To work independently to achieve set targets and objectives, assessing the best way to achieve these goals, with guidance and support from the Communications and Marketing Manager and Head of Fundraising and Communications. To support and supervise the activities of volunteer fundraisers, and to provide guidance on charity communications policy and procedure. Other duties Keep abreast of Charity and communications law and developments, undertaking appropriate training and ensuring compliance with the Charities Act and the Communications Regulator’s Code of Practice; with advice from the Head of Fundraising and Communications. Actively participate in training and development to further enhance your role. General requirements Adhere at all times to the Charity’s policies and procedures. Ensure the effective and efficient use of the Charity resources. Ensure that all duties are carried out to the highest possible standard. Be aware of the responsibilities with regard to health and safety, especially with regard to communications events. Ensure that all data is handled in accordance with the General Data Protection Regulation and Data Protection Act 2018. Respect the customs, values and beliefs of supporters, staff, patients, carers and their families. To increase income; helping facilitate the Charity’s communications plans for current and new income sources including donations, communications, online donations, regular giving, in memoriam giving, corporate support and legacies. This job description is an outline only and is not definitive or restrictive in any way. It will be regularly reviewed and may be amended in the light of changing circumstances following consultation with the post holder. Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations. ## Person Specification ### SKILLS and ABILITIES **Essential** - Excellent written and verbal communication skills for engaging stakeholders - Strong interpersonal and relationship-building skills - Creative thinking and problem-solving to develop new communications ideas - Ability to plan, prioritise, and manage multiple projects simultaneously - Skilled in digital marketing, social media, and online communications tools - High attention to detail and accuracy in record-keeping and reporting - Ability to work independently and collaboratively within a team - Resilient, proactive, and motivated by achieving targets - Competent in Microsoft Office and design tools such as Canva **Desirable** - Previous experience of working in the NHS, healthcare sector or related Charity. - Confident public speaker and presenter ### KNOWLEDGE and EXPERIENCE **Essential** - Level 4 vocational qualification or equivalent experience. - Proven experience in delivering effective communications and marketing. - Understanding of communications principles, ethics, and best practices (e.g. GDPR, acquisition and engagement) - Experience managing campaigns and promotions to achieve income targets. - Knowledge of website/intranet content management systems and ability to manage website content. - Experience producing digital and offline content to specific audiences. - IT skills and systems knowledge including Microsoft Office, CRM/communications databases and Canva. **Desirable** - Knowledge of Google Ad Words and social media tracking and reporting, - Good knowledge of the wider health and social care community, with a good understanding of current NHS issues, NHS and the work of DCH Charity. ### EDUCATION, QUALIFICATIONS and TRAINING **Essential** - HNC / HND / Level 4 vocational qualification. - Extensive, relevant communications experience or transferable skills/experience. - UK Driving Licence. ## Documents - [dorset map (pdf, 59.3kb)](https://www.healthjobsuk.com/documents?edoc=683) - [trust values (pdf, 678.1kb)](https://www.healthjobsuk.com/documents?edoc=1050) - [job description (pdf, 571.6kb)](https://www.healthjobsuk.com/documents?vdoc=10378629) - [dbs code of practice (pdf, 54.9kb)](https://www.healthjobsuk.com/documents?edoc=682) - [the nhs constitution (pdf, 568.7kb)](https://www.healthjobsuk.com/documents?edoc=1051) - [advice for candidates (pdf, 110.5kb)](https://www.healthjobsuk.com/documents?edoc=689) - [personal specification (pdf, 207.7kb)](https://www.healthjobsuk.com/documents?vdoc=10375017) - [dch recruitment information pack (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2819) - [guidance regarding disabled staff (pdf, 96.3kb)](https://www.healthjobsuk.com/documents?edoc=684) - [car parking information for employees (pdf, 225.0kb)](https://www.healthjobsuk.com/documents?edoc=680) - [joint strategy - dorset county hospital and dorset healthcare (pdf, 6.0mb)](https://www.healthjobsuk.com/documents?edoc=2899) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.