# Communications Assistant Apprentice

> NHS job listing from Job Clerk for Central and North West London NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/communications-assistant-apprentice/e642ee57-abba-4afc-b259-4c8e0ff577ca
- **Markdown:** https://www.jobclerk.com/job/communications-assistant-apprentice/e642ee57-abba-4afc-b259-4c8e0ff577ca.md

## Summary

- **Status:** Live
- **Employer:** Central and North West London NHS Foundation Trust
- **Town:** London
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £31,554 - £33,270 Per annum incl HCAS
- **Contract type:** Fixed term: 16 months (Apprenticeship)
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-06-19T23:59:00.000Z
- **Posted:** 2026-06-05T10:51:39.580Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Central_North_West_London_NHS_Foundation_Trust/Communications/Communications-v8041461
- **Application URL:** https://apps.trac.jobs/job-advert/8041461?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.cnwl.nhs.uk

## Job Content

### Job overview

We’re looking for a proactive and detail-focused Communications Assistant Apprentice to support the delivery of accurate, timely and engaging communications.

Working as part of a Level 4 apprenticeship programme, you’ll help shape how our organisation is perceived by its stakeholders, supporting a variety of media, campaign, digital and internal communications tasks.

This role is ideal for someone who enjoys writing, simplifying complex messages and working collaboratively to inform, influence and engage target audiences. You’ll contribute to campaign planning and delivery, assist with reputation management and support messaging across channels while developing technical and professional skills on the job.

The post holder will have strong communication skills enabling them to develop and manage relationships and connections with various stakeholders including colleagues, service users, carers, community groups.

The post-holder will ideally possess writing skills and feel confident using filming equipment, editing software and Microsoft programmes e.g. Outlook, Word, Publisher.

This post is for an individual who enjoys working with people, is a multi-tasker with an ability to work under pressure, producing material for internal and external distribution, has strong interpersonal skills and a can-do attitude.

### Main duties of the job

- Oversee the communications inbox and be the initial point of contact for the team
- Research, draft and edit written content for newsletters, website copy, internal comms and briefing materials
- Assist in the organisation of events at different sites, such as official openings or visits, including overseeing marketing materials, and photography
- Adapt messaging and tone of voice to suit different audiences, platforms and goals
- Contribute to the planning, scheduling and delivery of communication campaigns that support organisational priorities
- Collaborate with colleagues to develop clear, purposeful messaging and creative storytelling
- To develop creative presentations, films, infographics, digital and other visual forms of information
- Monitor media coverage, digital engagement and public sentiment, reporting on reach and impact
- Support day-to-day relationships with stakeholders and internal teams
- Ensure written outputs are inclusive, grammatically accurate and aligned with brand standards
- To produce patient information, working closely with services to ensure appropriate messages and images are used
- Assist in organising campaign events, launches or stakeholder communications
- Manage contact databases, mailing lists and content libraries in line with data protection guidelines
- Take part in campaign evaluation, learning reviews and the continuous improvement of communication approaches.

### Detailed job description and main responsibilities

We’re looking for a proactive and detail-focused Communications Assistant Apprentice to support the delivery of accurate, timely and engaging communications.

Working as part of a Level 4 apprenticeship programme, you’ll help shape how our organisation is perceived by its stakeholders, supporting a variety of media, campaign, digital and internal communications tasks.

This role is ideal for someone who enjoys writing, simplifying complex messages and working collaboratively to inform, influence and engage target audiences. You’ll contribute to campaign planning and delivery, assist with reputation management and support messaging across channels while developing technical and professional skills on the job.

The post holder will have strong communication skills enabling them to develop and manage relationships and connections with various stakeholders including colleagues, service users, carers, community groups.

The post-holder will ideally possess writing skills and feel confident using filming equipment, editing software and Microsoft programmes e.g. Outlook, Word, Publisher.

This post is for an individual who enjoys working with people, is a multi-tasker with an ability to work under pressure, producing material for internal and external distribution, has strong interpersonal skills and a can-do attitude.

## Job Details

We’re looking for a proactive and detail-focused Communications Assistant Apprentice to support the delivery of accurate, timely and engaging communications.

Working as part of a Level 4 apprenticeship programme, you’ll help shape how our organisation is perceived by its stakeholders, supporting a variety of media, campaign, digital and internal communications tasks.

This role is ideal for someone who enjoys writing, simplifying complex messages and working collaboratively to inform, influence and engage target audiences. You’ll contribute to campaign planning and delivery, assist with reputation management and support messaging across channels while developing technical and professional skills on the job.

The post holder will have strong communication skills enabling them to develop and manage relationships and connections with various stakeholders including colleagues, service users, carers, community groups.

The post-holder will ideally possess writing skills and feel confident using filming equipment, editing software and Microsoft programmes e.g. Outlook, Word, Publisher.

This post is for an individual who enjoys working with people, is a multi-tasker with an ability to work under pressure, producing material for internal and external distribution, has strong interpersonal skills and a can-do attitude.

## Job Description

Oversee the communications inbox and be the initial point of contact for the team

Research, draft and edit written content for newsletters, website copy, internal comms and briefing materials

Assist in the organisation of events at different sites, such as official openings or visits, including overseeing marketing materials, and photography

Adapt messaging and tone of voice to suit different audiences, platforms and goals

Contribute to the planning, scheduling and delivery of communication campaigns that support organisational priorities

Collaborate with colleagues to develop clear, purposeful messaging and creative storytelling

To develop creative presentations, films, infographics, digital and other visual forms of information

Monitor media coverage, digital engagement and public sentiment, reporting on reach and impact

Support day-to-day relationships with stakeholders and internal teams

Ensure written outputs are inclusive, grammatically accurate and aligned with brand standards

To produce patient information, working closely with services to ensure appropriate messages and images are used

Assist in organising campaign events, launches or stakeholder communications

Manage contact databases, mailing lists and content libraries in line with data protection guidelines

Take part in campaign evaluation, learning reviews and the continuous improvement of communication approaches.

## Responsibilities

We’re looking for a proactive and detail-focused Communications Assistant Apprentice to support the delivery of accurate, timely and engaging communications.

Working as part of a Level 4 apprenticeship programme, you’ll help shape how our organisation is perceived by its stakeholders, supporting a variety of media, campaign, digital and internal communications tasks.

This role is ideal for someone who enjoys writing, simplifying complex messages and working collaboratively to inform, influence and engage target audiences. You’ll contribute to campaign planning and delivery, assist with reputation management and support messaging across channels while developing technical and professional skills on the job.

The post holder will have strong communication skills enabling them to develop and manage relationships and connections with various stakeholders including colleagues, service users, carers, community groups.

The post-holder will ideally possess writing skills and feel confident using filming equipment, editing software and Microsoft programmes e.g. Outlook, Word, Publisher.

This post is for an individual who enjoys working with people, is a multi-tasker with an ability to work under pressure, producing material for internal and external distribution, has strong interpersonal skills and a can-do attitude.

## Person Specification

### Skills and experience

**Essential**

- Strong written and verbal communication skills
- Ability to tailor messaging and tone of voice for different formats and audiences
- Interest in storytelling, public relations and campaign delivery
- Well organised with strong attention to detail
- Ability to manage multiple tasks and deadlines
- Willingness to learn about reputation management and media relations
- Team oriented with good stakeholder awareness and interpersonal skills
- Understanding of the need for accurate, ethical and transparent communications

**Desirable**

- Familiarity with social media platforms, content scheduling or publishing tools
- Some experience creating or editing content (for example a blog, podcast, student publication, social channel or campaign)
- Awareness of UK media landscape or public relations principles
- Interest in current affairs, branding or organisational storytelling
- Understanding of basic data protection and confidentiality considerations in communications
- Competent with software packages (e.g. MS Access, PowerPoint, Excel, Project etc.) and willingness to learn new skills and technologies

## Documents

- [cnwl values (pdf, 182.9kb)](https://www.healthjobsuk.com/documents?edoc=1162)
- [cnwl staff charter (pdf, 684.7kb)](https://www.healthjobsuk.com/documents?edoc=2868)
- [cnwl staff networks (pdf, 320.0kb)](https://www.healthjobsuk.com/documents?edoc=1160)
- [person specification (pdf, 256.6kb)](https://www.healthjobsuk.com/documents?vdoc=10348970)
- [cnwl reward and wellbeing handbook 2020 (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=1773)
- [cnwl culture scarf behaviour framework (pdf, 710.2kb)](https://www.healthjobsuk.com/documents?edoc=2869)
- [accommodation information for new starters (pdf, 120.6kb)](https://www.healthjobsuk.com/documents?ddoc=2438)
- [job description - communications assistant apprentice (pdf, 304.4kb)](https://www.healthjobsuk.com/documents?vdoc=10340358)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
