# Commissioning Support Manager > NHS job listing from Job Clerk for NHS Black Country Integrated Care Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/commissioning-support-manager/6dfb2d28-628a-4d76-bdb8-88ff42526705 - **Markdown:** https://www.jobclerk.com/job/commissioning-support-manager/6dfb2d28-628a-4d76-bdb8-88ff42526705.md ## Summary - **Status:** Live - **Employer:** NHS Black Country Integrated Care Board - **Location:** Wolverhampton City Council; Alpha Tower, Birmingham, B1 1TT, United Kingdom - **Workplace type:** onsite - **Profession:** Manager - **Grade:** Band 7 - **Salary:** £49,387 to £56,515 a year - **Contract type:** Permanent - **Employment type:** Full-time, Flexible working - **Closing date:** 2026-09-09T23:59:00.000Z - **Posted:** 2026-08-26T10:50:21.604Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/D9118-26-0033 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/D9118-26-0033/pre-application-questions-pause?referrer=jobadvert&ref=D9118-26-0033 - **Employer website:** https://blackcountry.icb.nhs.uk/ ## Job Content ### Job summary Are you passionate about improving outcomes for people living with long term conditions? This is an exciting opportunity to join the Long Term Conditions, Neighbourhood Health and Care Integration team as a Commissioning Support Manager, working across Birmingham, Solihull and the Black Country Cluster to support the planning, commissioning and delivery of services that make a real difference for local people. You will play an important role in supporting day-to-day operational management and service redesign of associated programmes, working collaboratively across primary, community and secondary care services, voluntary and third sector providers, clinicians, contractors and wider ICS partners. The role will focus on supporting, facilitating and monitoring progress within a specialist long term condition area, helping to improve performance, service delivery and outcomes for the cluster population. Why join us? This is a varied and rewarding role for someone who enjoys partnership working, problem-solving and supporting transformation. You will contribute to commissioned health initiatives, integrated service models and long term condition workstreams, while helping reduce health inequalities and deliver meaningful improvements for communities. You will be part of an ambitious system focused on value and outcomes, neighbourhood health, digital solutions, productivity, equity and integrated partnership working. ### Main duties of the job You will communicate complex, sensitive and sometimes contentious information clearly and professionally, working with senior managers, providers, commissioners, clinicians and system partners to support decision-making, performance improvement and change. The role will support planning across programme areas, keeping workstreams organised and focused on agreed outcomes. You will analyse complex information, respond to emerging issues, develop options and anticipate risks to delivery. You will contribute to policy and service development within the specialist area, supporting implementation with ICS partners. You will maintain programme information systems, support data collection and reporting, and provide assurance on service performance. You will also support effective use of budgets and resources, focusing on value for money. You will support project boards and programme governance, present progress updates, contribute to education and training and provide guidance to junior colleagues when required. You will work autonomously where appropriate, maintain professional development and comply with organisational policies, including equality, information governance, safeguarding, confidentiality and health and safety. You will be adaptable, organised and confident in a busy, changing environment, with strong influencing, networking and Microsoft Office skills and a commitment to improving performance, reducing inequalities and driving social inclusion. ### About us Birmingham, the Black Country and Solihull Integrated Care System bring together the NHS, councils and voluntary sector to serve 2.7 million people. Our vision is to be the healthiest place to live and work, improving life chances and reducing inequalities. You will model system values, champion inclusion and actively address health inequalities, helping create an environment where everyone can thrive. In return, the Cluster offers a supportive, ambitious and inclusive environment with opportunities to develop and work across partners to deliver meaningful change. The ICB is committed to having a workforce which is representative of the population of Birmingham, the Black Country, and Solihull Cluster. Our current staffing profile demonstrates that we are not as representative as we would like to be at this level within the organisation. We would actively welcome applications from women and people from Black, Asian and Minority Ethnic backgrounds. The ICB is registered as a Disability Confident Employer. We actively welcome applications from applicants with a disability and commit to shortlisting all such suitable applicants who meet the essential criteria for an interview. Please let us know of any reasonable adjustments you require to participate in the recruitment process. ### Details - Date posted: 26 August 2026 - Pay scheme: Agenda for change - Band: Band 7 - Salary: £49,387 to £56,515 a year - Contract: Permanent - Working pattern: Full-time, Flexible working - Reference number: D9118-26-0033 - Job locations: Wolverhampton City Council, St. Peters Square, Wolverhampton, WV1 1SH, United Kingdom, Alpha Tower, Birmingham, B1 1TT, United Kingdom ### Job responsibilities The complete job description and person specification can be found in the attached document. The role supports the business in driving transformation as well as value for money in planning, commissioning and service. The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery through developing key commissioning approaches to the area of planned care. In carrying out the role, at least one of the agreed strategic anchors should be at the core of everything you do: Commissioning for Value and Outcomes Accelerating Neighbourhood Health at Pace Making the Best Use of Digital Solutions in our Pathways Financial Discipline / 2% Productivity Advancing Health Equity Integrated Partnership You will be accountable for: Support the development of neighbourhood health strategic commissioning frameworks across designated portfolio areas. Engage with provider collaboratives, NHS Trusts, primary care and the independent sector as appropriate, Maintain oversight and accountability of lead provider arrangements to ensure delivery against the neighbourhood health strategic commissioning frameworks. Apply commissioning skills and knowledge to national policy to ensure application to the local population health intelligence to drive the ICBs neighbourhood health strategic commissioning approach and reduce health inequalities. Work with other ICB clusters across the Midlands to identify and realise opportunities for Joint Commissioning. Develop skills and competencies required for strategic and tactical commissioning functions including PHM, analytical and contractual/legal. The postholder will deputise, as appropriate, for the Head of Programme Frailty and EoL and will oversee line management arrangements for staff across the Directorate. Key Relationships 1. New Care Models Director 2. ICB Chief Officers and Senior Leaders 3. Senior team representatives from all ICS partners - NHS Providers, Local Authorities and Community Interest Company (CICs) 4. Primary Care and General Practice 5. NHSE 6. Community providers and place-based partnerships 7. All staff supporting the work of the ICS and working within the ICS footprint - more specifically Senior Commissioning managers in health and local government, Population Health Management teams, Strategy teams, Finance and Contracting teams. 8. VCSE delivery Partners 9. Programme and Transformation Leads across the ICB Core Duties and Responsibilities Communication 1. Operate effectively in a flexible and demanding environment and proactively engage with ICB and system colleagues working across the planned care portfolios 2. Work effectively with a variety of external consultancies working on other projects and programmes within other NHS directorates as required 3. Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting 4. Can deal with resulting potentially aggressive/antagonistic situations 5. Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues 6. Nurture key relationships and maintains networks internally and externally, including local, regional and national networks. 7. Close liaison with the Communications and Stakeholder team on public relations and marketing activities 8. Link with managers and members of other functions, to address inter-dependencies and ensure alignment 9. Apply a structured change management approach and methodology for the impact of any change. 10. Deputise for the Head of Programme Frailty and EoL as required, expanding on knowledge, skills and experience within personal professional development 11. Engage and liaise with key stakeholder, in particular: To support the delivery of day-to-day activities and projects To manage team work loads and drive delivery of a range of business initiatives and projects To support the identification and sharing of best practice To operate in a highly political and sensitive environment Support the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits ## Person Specification ### Autonomy **Essential** - Able to use initiative to make recommendations in line with strategic direction. - Work to tight and challenging timescales. ### Mobility **Essential** - Car driver / owner or reasonable alternative ### Experience **Essential** - Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly - Experience of identifying and interpreting National policy - Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation) - Previously responsible for a budget, involved in budget setting and working knowledge of financial processes - Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement - Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and the commissioning organisations - Working knowledge of Microsoft Office with intermediate keyboard skills - Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices **Desirable** - Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects ### Qualifications **Essential** - Educated to Masters level or equivalent level of experience of working at a senior level in specialist area - Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent - Evidence of post qualifying and continuing professional development - Member of relevant professional body ### Personal qualities **Essential** - Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups - Negotiate on difficult and controversial issues including performance and change ### Skills and abilities **Essential** - Problem solving skills and ability to respond to sudden unexpected demands - Ability to analyse complex facts and situations and develop a range of options - Takes decisions on difficult and contentious issues where there may be a number of courses of action - Strategic thinking ability to anticipate and resolve problems before they arise - Must be able to prioritise own work effectively and be able to direct activities of others - Experience of managing and motivating a team and reviewing performance of the individuals - Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies - Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales - Used to working in a busy environment - Adaptability, flexibility and ability to cope with uncertainty and change - Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions - Professional calm and efficient manner - Effective organizer, influencer and networker - Demonstrates a strong desire to improve performance and make a difference by focusing on goals - Completer/Finisher ### Equality, Diversity and Inclusion **Essential** - Awareness of equality and valuing diversity principles - Understanding of Confidentiality and Data Protection Act ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.