# Clinical Triage Nurse > NHS job listing from Job Clerk for Berkshire Healthcare NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clinical-triage-nurse/c9f7f272-0061-40dd-add8-76fde125bf21 - **Markdown:** https://www.jobclerk.com/job/clinical-triage-nurse/c9f7f272-0061-40dd-add8-76fde125bf21.md ## Summary - **Status:** Live - **Employer:** Berkshire Healthcare NHS Foundation Trust - **Town:** Bracknell - **Region:** South East - **Country:** England - **Profession:** Nurse (adult and children) - **Grade:** Band 6 - **Salary:** £41,957 - £50,387 per annum (Incl. of HCAS) - **Contract type:** Permanent - **Employment type:** Full time, Flexible working, 37.5 hours per week - **Closing date:** 2026-07-12T23:59:00.000Z - **Posted:** 2026-07-03T15:31:05.426Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Berkshire/Wokingham/Berkshire_Healthcare_NHS_Foundation_Trust/Community_Nursing_Wokingham/Community_Nursing_Wokingham-v8128683 - **Application URL:** https://apps.trac.jobs/job-advert/8128683?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.berkshirehealthcare.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen for an enthusiastic organised, highly motivated, and experienced Registered Nurse to work as part of the Community Nursing Triage Team within Wokingham Hospital, Wokingham. Do you enjoy team working? Do you have excellent communication skills, plenty of enthusiasm, are you able to undertake flexible working, portray a professional image and are motivated to provide a high quality of care? If so, then you could be a welcome addition to our friendly and experienced nursing team. Your role as a Triage nurse will be to manage referrals via the telephone from patients, GP practices and other service users. Therefore, you will be required to have excellent communication and problem-solving skills and will be self-motivated, forward thinking, and autonomous. To keep your clinical skills updated you will be required to work within one of the community nursing teams, working alongside other clinical staff in order to provide a high quality, locally based service for the patients within the Wokingham Locality. Therefore, the post holder must be adaptable in their approach to work and have access to a car and a valid UK driving license ### Main duties of the job - Provide clinical support, assistance, and professionals expertise to all callers to the Community Nursing Triage Telephone Support. This will range from signposting the referral to the appropriate service, making a direct referral, or offering advice - Work in conjunction with administrative support staff to provide high quality, clinical triage using knowledge, skills, critical thinking, and professional judgement - Control and manage calls effectively by using skilled questioning, active listening and excellent verbal communication skills in a calm, professional manner. - Responsible for maintaining detailed, accurate and confidential patient records, adhering to Trust policies. - A key member of the Community Team, providing robust clinical services for patients, maintaining positive communication links with the GP practices and other members of the Multi-Disciplinary Team, providing high quality patient focused care using evidence-based practice. - Your working hours would be mostly Mon to Fri, 8.30am to 4.30pm (with approximately one weekend every 4-5 weeks and bank holidays in rotation). The Community Nurse service will also be covering the 4:30 to 19:00 pm shift on a Rota basis. ### Detailed job description and main responsibilities The “must haves” for this role: - An excellent communication and interpersonal skills - A passion for community nursing, that matches our passion to provide excellent healthcare for our patients within their own home - Adult nursing qualification along with NMC registration - A full UK Driving Licence and have use of a car for work purposes For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Miranda Young  on  07920 251241 or email : \[email protected\] who’ll be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible. ## Job Details An exciting opportunity has arisen for an enthusiastic organised, highly motivated, and experienced Registered Nurse to work as part of the Community Nursing Triage Team within Wokingham Hospital, Wokingham. Do you enjoy team working? Do you have excellent communication skills, plenty of enthusiasm, are you able to undertake flexible working, portray a professional image and are motivated to provide a high quality of care? If so, then you could be a welcome addition to our friendly and experienced nursing team. Your role as a Triage nurse will be to manage referrals via the telephone from patients, GP practices and other service users. Therefore, you will be required to have excellent communication and problem-solving skills and will be self-motivated, forward thinking, and autonomous. To keep your clinical skills updated you will be required to work within one of the community nursing teams, working alongside other clinical staff in order to provide a high quality, locally based service for the patients within the Wokingham Locality. Therefore, the post holder must be adaptable in their approach to work and have access to a car and a valid UK driving license ## Job Description Provide clinical support, assistance, and professionals expertise to all callers to the Community Nursing Triage Telephone Support. This will range from signposting the referral to the appropriate service, making a direct referral, or offering advice Work in conjunction with administrative support staff to provide high quality, clinical triage using knowledge, skills, critical thinking, and professional judgement Control and manage calls effectively by using skilled questioning, active listening and excellent verbal communication skills in a calm, professional manner. Responsible for maintaining detailed, accurate and confidential patient records, adhering to Trust policies. A key member of the Community Team, providing robust clinical services for patients, maintaining positive communication links with the GP practices and other members of the Multi-Disciplinary Team, providing high quality patient focused care using evidence-based practice. Your working hours would be mostly Mon to Fri, 8.30am to 4.30pm (with approximately one weekend every 4-5 weeks and bank holidays in rotation). The Community Nurse service will also be covering the 4:30 to 19:00 pm shift on a Rota basis. ## Responsibilities The “must haves” for this role: An excellent communication and interpersonal skills A passion for community nursing, that matches our passion to provide excellent healthcare for our patients within their own home Adult nursing qualification along with NMC registration A full UK Driving Licence and have use of a car for work purposes For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Miranda Young on 07920 251241 or email : \[email protected\] who’ll be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible. ## Person Specification ### Additional Requirements **Essential** - Ability to undertake flexible working. BH and weekend work will be required - Valid UK driving licence - Access to a car ### Knowledge, Skills & Abilities **Essential** - Experience of working in a customer focussed environment - Well-developed written and verbal communication skills - Able to communicate effectively with patients / carers / healthcare professionals and team members - Able to demonstrate use of own initiative in ever changing circumstances - Evidence of effective team working - Able to demonstrate an understanding and knowledge of community services - Ability to prioritise workload and remain calm whilst working in a pressurised environment - Ability to demonstrate and show evidence of effective clinical skills as per BHFT Band 5/6 competencies - Ability to identify risks - Ability to work autonomously - Ability to manage distressed patients or relatives with terminal/palliative care needs who telephone the Hub - Ability to deal with patient referrals who have intravenous therapy and complex dressing requirements - Ability to identify risks and act accordingly with regard to safety of patients and others - Ability to receive and act on developmental feedback - Cultural/diversity awareness and evidence of a non-discriminatory approach - Positive and enthusiastic approach to work and challenging situations. ### Education/Qualifications/Training **Essential** - Registered Nurse - Current NMC Registration - IT knowledge and accurate keyboard skills - 2 years physical clinical experience within a Community setting ### Continuous Professional Development **Essential** - Willingness to undertake further training and development - Evidence of ongoing professional development ## Documents - [working for us (pdf, 604.6kb)](https://www.healthjobsuk.com/documents?vdoc=10425725) - [help with your application guide (pdf, 256.2kb)](https://www.healthjobsuk.com/documents?ddoc=2285) - [job description and person specification (pdf, 590.1kb)](https://www.healthjobsuk.com/documents?vdoc=10429392) - [value based recruitment behaviour framework (pdf, 454.2kb)](https://www.healthjobsuk.com/documents?vdoc=10425724) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.