# Clinical Support Worker

> NHS job listing from Job Clerk for University Hospitals of North Midlands NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/clinical-support-worker/450a2002-2a3b-422b-8081-23e0a949bfaf
- **Markdown:** https://www.jobclerk.com/job/clinical-support-worker/450a2002-2a3b-422b-8081-23e0a949bfaf.md

## Summary

- **Status:** Live
- **Employer:** University Hospitals of North Midlands NHS Trust
- **Town:** Stoke On Trent
- **Region:** Midlands
- **Country:** England
- **Profession:** Healthcare support worker
- **Grade:** Band 2
- **Salary:** £25,272 per annum, pro rata
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, 37.5 hours per week (full or part time)
- **Closing date:** 2026-07-24T23:59:00.000Z
- **Posted:** 2026-07-10T10:31:09.480Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Staffordshire/Stafford/University_Hospitals_North_Midlands_NHS_Trust/Endocrinology/Endocrinology-v8125509
- **Application URL:** https://apps.trac.jobs/job-advert/8125509?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.uhnm.nhs.uk

## Job Content

### Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

The role of the Band 2 Clinical Support Worker post is flexible, and the post holder will, therefore, be required to provide support over a wide range of service/functions. Key to this flexibility is the requirement for staff to work variable hours on a week-by-week basis within agreed limits.

The post holder will be required to work according to a locally agreed Code of Conduct for Clinical Support Workers.

### Main duties of the job

Key Areas/Tasks

- It is expected that ALL employees of the Trust will take part in the appraisal process each year, with the first appraisal taking place within the first 6 months from appointment.
- Communicate and report any changes or information relating to the patient to the Registered Nurse.
- Communicate appropriately with patients and visitors to the Ward or Department. Always portraying a professional respectful manner.
- To receive patients, visitors and staff in a calm, friendly and efficient manner.
- Exchanges information with patients using reassurance, tact and empathy.
- Overcome barriers to understanding for example patients with physical or mental disabilities.
- The post holder will be required to undertake as appropriate any training packages relevant to the healthcare setting and on-going training as determined by the Trust and their line manager.
- For all new Clinical Support Workers, it is mandatory that they complete the Care Certificate within 12 weeks off issue.
- All Clinical Support Workers are required to complete both Corporate and Care Coach Induction within their first week of employment.
- The post holder will work towards completion of a vocational qualification in care as agreed in their PDR.
- Have a duty to respond and report patient’s condition in a timely manner. This will include judgements involving facts.
- Hold basic keyboard skills.
- Dexterity to undertake nursing care procedures as appropriate.

### Detailed job description and main responsibilities

For more information on working for the Trust, please see the attached Job Description and Person Specification.

## Person Specification

### personal

**Desirable**

- - Ability to cover a variety of shifts over 7 days a week including weekends and bank holidays

### essential

**Essential**

- Evidence of good numeracy and literacy
- Minimum 6 months care experience

**Desirable**

- Care Certificate (This is mandatory to undertake in the first 12 weeks of employment commencing)

## Documents

- [jd and ps (pdf, 557.7kb)](https://www.healthjobsuk.com/documents?vdoc=10427209)
- [policy ex-offenders (pdf, 36.1kb)](https://www.healthjobsuk.com/documents?edoc=1001)
- [speaking up policy (pdf, 523.6kb)](https://www.healthjobsuk.com/documents?edoc=2142)
- [dbs code of practice (pdf, 54.9kb)](https://www.healthjobsuk.com/documents?edoc=1004)
- [family relocation information (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?edoc=1118)
- [infection control statement (pdf, 107.5kb)](https://www.healthjobsuk.com/documents?edoc=1003)
- [recruitment reasonable adjustments (pdf, 122.1kb)](https://www.healthjobsuk.com/documents?edoc=2872)
- [statement handling – updated from policy (pdf, 33.6kb)](https://www.healthjobsuk.com/documents?edoc=1000)
- [trust policy on managing risk associated with safeguarding children (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=1007)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.