# Clinical Support Worker > NHS job listing from Job Clerk for University Hospitals of North Midlands NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clinical-support-worker/021b28f5-8f8f-4c87-a0cb-f033cf5e2443 - **Markdown:** https://www.jobclerk.com/job/clinical-support-worker/021b28f5-8f8f-4c87-a0cb-f033cf5e2443.md ## Summary - **Status:** Live - **Employer:** University Hospitals of North Midlands NHS Trust - **Town:** Stoke On Trent - **Region:** Midlands - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 2 - **Salary:** £24,465 per annum, pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, 37.5 hours per week - **Closing date:** 2026-06-14T23:59:00.000Z - **Posted:** 2026-05-29T14:01:27.631Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Staffordshire/StokeonTrent/University_Hospitals_North_Midlands_NHS_Trust/Emergency_Department/Emergency_Department-v8042958 - **Application URL:** https://apps.trac.jobs/job-advert/8042958?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhnm.nhs.uk ## Job Content ### Job overview At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations. The Royal Emergency Department is currently undergoing a dynamic and positive phase of development and transformation and requires a workforce to drive this forward. We are looking for enthusiastic and driven individuals to join us a Clinical Support Worker, although not essential criteria, the candidate would ideally have previous contractual care experience. ### Main duties of the job Key Areas/Tasks - It is expected that ALL employees of the Trust will take part in the appraisal process each year, with the first appraisal taking place within the first 6 months from appointment. - Communicate and report any changes or information relating to the patient to the Registered Nurse. - Communicate appropriately with patients and visitors to the Ward or Department. Always portraying a professional respectful manner. - To receive patients, visitors and staff in a calm, friendly and efficient manner. - Exchanges information with patients using reassurance, tact and empathy. - Overcome barriers to understanding for example patients with physical or mental disabilities. - The post holder will be required to undertake as appropriate any training packages relevant to the healthcare setting and on-going training as determined by the Trust and their line manager. - For all new Clinical Support Workers, it is mandatory that they complete the Care Certificate within 12 weeks off issue. - All Clinical Support Workers are required to complete both Corporate and Care Coach Induction within their first week of employment. - The post holder will work towards completion of a vocational qualification in care as agreed in their PDR. - Have a duty to respond and report patient’s condition in a timely manner. This will include judgements involving facts. - Hold basic keyboard skills. - Dexterity to undertake nursing care procedures as appropriate. ### Detailed job description and main responsibilities Our workforce model is centred on delivering safe and effective patient care, while also fostering leadership and supporting the ongoing development of our nursing team. Successful candidates will benefit from a period of supernumerary status and receive comprehensive on-the-job training, delivered by a dedicated and experienced team. For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Sheila Bowers -  \[email protected\] ## Job Details At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations. The Royal Emergency Department is currently undergoing a dynamic and positive phase of development and transformation and requires a workforce to drive this forward. We are looking for enthusiastic and driven individuals to join us a Clinical Support Worker, although not essential criteria, the candidate would ideally have previous contractual care experience. ## Job Description Key Areas/Tasks It is expected that ALL employees of the Trust will take part in the appraisal process each year, with the first appraisal taking place within the first 6 months from appointment. - Communicate and report any changes or information relating to the patient to the Registered Nurse. - Communicate appropriately with patients and visitors to the Ward or Department. Always portraying a professional respectful manner. - To receive patients, visitors and staff in a calm, friendly and efficient manner. - Exchanges information with patients using reassurance, tact and empathy. - Overcome barriers to understanding for example patients with physical or mental disabilities. - The post holder will be required to undertake as appropriate any training packages relevant to the healthcare setting and on-going training as determined by the Trust and their line manager. - For all new Clinical Support Workers, it is mandatory that they complete the Care Certificate within 12 weeks off issue. - All Clinical Support Workers are required to complete both Corporate and Care Coach Induction within their first week of employment. - The post holder will work towards completion of a vocational qualification in care as agreed in their PDR. - Have a duty to respond and report patient’s condition in a timely manner. This will include judgements involving facts. - Hold basic keyboard skills. - Dexterity to undertake nursing care procedures as appropriate. ## Responsibilities Our workforce model is centred on delivering safe and effective patient care, while also fostering leadership and supporting the ongoing development of our nursing team. Successful candidates will benefit from a period of supernumerary status and receive comprehensive on-the-job training, delivered by a dedicated and experienced team. For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Sheila Bowers - \[email protected\] ## Documents - [jd and ps (pdf, 896.5kb)](https://www.healthjobsuk.com/documents?vdoc=10331594) - [policy ex-offenders (pdf, 36.1kb)](https://www.healthjobsuk.com/documents?edoc=1001) - [speaking up policy (pdf, 523.6kb)](https://www.healthjobsuk.com/documents?edoc=2142) - [dbs code of practice (pdf, 54.9kb)](https://www.healthjobsuk.com/documents?edoc=1004) - [family relocation information (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?edoc=1118) - [infection control statement (pdf, 107.5kb)](https://www.healthjobsuk.com/documents?edoc=1003) - [recruitment reasonable adjustments (pdf, 122.1kb)](https://www.healthjobsuk.com/documents?edoc=2872) - [statement handling – updated from policy (pdf, 33.6kb)](https://www.healthjobsuk.com/documents?edoc=1000) - [trust policy on managing risk associated with safeguarding children (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=1007) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.