# Clinical Support Worker MHCAS > NHS job listing from Job Clerk for North London NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clinical-support-worker-mhcas/0de5051a-6a4c-44d1-82b2-c67a249263ec - **Markdown:** https://www.jobclerk.com/job/clinical-support-worker-mhcas/0de5051a-6a4c-44d1-82b2-c67a249263ec.md ## Summary - **Status:** Live - **Employer:** North London NHS Foundation Trust - **Location:** St Pancras Hospital - **Workplace type:** onsite - **Profession:** Clinical support worker - **Grade:** Band 3 - **Salary:** £31,554 - £33,270 Per annum inclusive of HCAS - **Contract type:** Permanent: Permanant - **Employment type:** Full time - 37.5 hours per week (including long Days and Night shifts) - **Closing date:** 2026-09-30T22:59:00.000Z - **Posted:** 2026-09-16T10:41:19.212Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/North_London_NHS_Foundation_Trust/Mental_Health_Emergency_Urgent_Care/Mental_Health_Emergency_Urgent_Care-v8299644 - **Application URL:** https://apps.trac.jobs/job-advert/8299644?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.northlondonmentalhealth.nhs.uk ## Job Content ### Job overview The Mental Health Crisis Assessment Service (MHCAS) is an innovative alternative to A&E for people in mental health crisis. The Service was recognised for Excellence in Mental Health at the UK NHS Parliamentary awards. The service covers the emergency mental health pathway for North Central London, this includes the boroughs of Barnet, Camden, Enfield, Haringey and Islington. We are looking for support workers with a passion for delivering outstanding patient care. The service provides an initial assessment of mental health needs. From this initial assessment there are a variety of pathways including referral to secondary services, crisis teams, crisis houses admissions, admissions to hospital and referrals to non-statutory services who offer specialists input. The service promotes community health and well-being and social inclusion. Successful candidates will be expected to work a 7-day rota, as part of a 24/7 service, covering several different sites if needed. This will include night duties and unsocial hours on a long-day shift pattern. ### Main duties of the job The Clinical Support Worker will be responsible for participating and assisting in the delivery of care for service users in MHCAS. This includes supporting carers, families and other professionals of those being cared for by the team during their assessment processes. They will be expected to work a 7-day rota, as part of a 24/7 service, covering several different sites if needed. This will include night duties and unsocial hours on a long-day shift pattern. They will carry out a range of clinical support tasks, including direct patient interactions, risk assessment under supervision from senior staff, and delivering care interventions as identified as part of the service user’s care plan. This will include delivery when needed of PMVA (prevention and management of violence and aggression). They will work as part of the multidisciplinary team to provide excellent, compassionate and sensitive care to people and their social network. The focus of the role will be that of supporting people in acute mental health crisis, supporting carers and families in the same context and providing clinical assistance to registered and medical staff in order to ensure safe provision of care. The role will also include hands-on duties to ensure the smooth and efficient running of the clinical environment and practical assistance to individual practitioners and doctors during the assessment including face to face review of service users and close observations. ### Detailed job description and main responsibilities - MAIN DUTIES AND RESPONSIBILITIESClinical/PracticeTo follow plans of care and undertake a range of allocated duties related to direct or indirect service user support and care. - To care for the service users physical, psychological, social, spiritual, cultural and recreational needs within a defined programme of health care and to ensure that service users are treated with respect and their dignity is always maintained. - To encourage service users to accept an optimum level of responsibility for their individual programme of care and with their consent, where appropriate, seek the co-operation of carers, relatives and friends. - To observe and report any changes in the service user’s wellbeing as well as undertake any routine observations that may be required for physical health management. - To maintain timely and accurate service user records under supervision and in line with trust and service line policy and procedure.To converse with service users and their carers and relatives in a positive and respectful manner, ascertaining their needs and assisting them as appropriate. - To contribute to the assessment of service user’s health and social care needs by participating in assessment processes including assisting in initial data collection; monitoring of patient’s progress; as well as being able to report back clearly at any team care reviews. - To contribute towards the ongoing quality of service and care and identifies any risk issues in relation to the service users’ health and social care. Promptly informing the team or supervisor if there are any ### Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Experience **Essential** - Currently working in a care delivery role in either mental health , acute or community setting - Previous experience of working in a Health or Social Care setting in a paid or voluntary position - Demonstrable adaptability to change - To be able to demonstrate awareness of a range of factors that contribute to mental ill health or addiction - Demonstrate awareness of the Mental Health Act and its implications/ Demonstrate awareness of Health and Social Care or Substance Abuse legislation relevant to role - Demonstrate an understanding of the role of physical and recreational activity in recovery - Evidence of practical experience in delivering or participating in a range of recreational and social activities suited to the needs of a range of service users **Desirable** - Demonstrate skills in undertaking a range of physically observation ie BP, Pulse, respiration rate, urinalysis ### Skills and ability **Essential** - Sound verbal and written communication - Able to work on own initiative - Able to work as part of a team - Demonstrate well developed interpersonal skills. - Ability to maintain boundaries and form positive therapeutic relationships with service users and carers. ### Education Qualifications **Essential** - Experience in mental health, - minimum of 5 GCSE A - E including maths and english **Desirable** - Current Level 1 Safeguarding Children and Vulnerable Adults certificates. ## Documents - [job description (pdf, 616.3kb)](https://www.healthjobsuk.com/documents?vdoc=10618838) - [person specification (pdf, 352.6kb)](https://www.healthjobsuk.com/documents?vdoc=10618839) - [functional requirement form (pdf, 525.8kb)](https://www.healthjobsuk.com/documents?vdoc=10618840) - [a comprehensive guide for candidates (pdf, 544.2kb)](https://www.healthjobsuk.com/documents?edoc=2959) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.