# Clinical Support Worker Higher Level

> NHS job listing from Job Clerk for South Tees Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/clinical-support-worker-higher-level/994286d1-3d83-4f74-8180-567b2809b847
- **Markdown:** https://www.jobclerk.com/job/clinical-support-worker-higher-level/994286d1-3d83-4f74-8180-567b2809b847.md

## Summary

- **Status:** Live
- **Employer:** South Tees Hospitals NHS Foundation Trust
- **Town:** Middlesbrough
- **Region:** North East and Yorkshire
- **Country:** England
- **Profession:** Healthcare support worker
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 1*34 hours per week, 1*25.5 hours per week, 1*17 hours per week
- **Contract type:** Permanent
- **Employment type:** Part time - 1*17 hours per week, 1* 25.5 hours per week, 1*34 hours per week
- **Closing date:** 2026-07-23T23:59:00.000Z
- **Posted:** 2026-07-09T09:33:18.137Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cleveland/Middlesbrough/South_Tees_Hospitals_NHS_Foundation_Trust/Family_Health_Services/Family_Health_Services-v8143028
- **Application URL:** https://apps.trac.jobs/job-advert/8143028?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.southtees.nhs.uk

## Job Content

### Job overview

- 1*17 hours per week, 1* 25.5 hours per week, 1*34 hours per week 3 x part time vacancies have arisen for Clinical Support Workers Higher Level to join the dynamic multidisciplinary gynaecology outpatient's team at the James Cook University Hospital providing cross site cover at the Friarage Hospital when required. The CSW role can also lead to a range of career opportunities. With the right support, those who exemplify the skills and core values essential to delivering high-quality, compassionate care could, and can, go on to become our future nurses, nursing associates and midwives. The service runs 5 days per week 08:30 – 18:00. The gynaecology outpatient department is a busy unit providing care for patients experiencing a wide range of gynaecological conditions requiring treatment, including: Colposcopy, Hysteroscopy, Urodynamics and Urogynacology.

The successful candidates will have excellent communication and basic IT skills and you must be able to work on your own under appropriate supervision.

### Main duties of the job

Applicants will demonstrate a genuine desire to work within this specialty and must be committed to delivering high-quality compassionate care to women and their families within the service.

Applicants will be an active member of the multidisciplinary team and should be able to demonstrate a range of skills to meet the need of our patients in a caring environment that promotes dignity, privacy and respect. Responsibilities would include: setting up of general and specialist clinics and equipment, venepuncture, assisting with procedures and processing specimens. A comprehensive training and competency package would need to be completed.

Applicants will be required to contribute to on-going development and improvements within the service.

Please note that this vacancy will close when we receive sufficient completed applications.

### Detailed job description and main responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

## Person Specification

### Experience

**Essential**

- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalation of changes or findings.

### Knowledge & Skills

**Essential**

- Excellent interpersonal, communication & active listening skills. Ability to adopt appropriate styles & methods of communication
- Timekeeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.
- Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
- Insight into behaviours and skills of a carer and the need for effective team work
- Awareness of GDPR and the need for confidentiality 2
- Understanding work-related boundaries
- Working knowledge of legislation underpinning care provision.
- Ability to demonstrate the importance of holistic person-centred care & related procedures.
- Understanding of the importance of robust, accurate, clear, timely documentation.
- Attention to detail.
- Knowledge of Safeguarding.

**Desirable**

- Familiarity with current NHS and social care policies. 2
- Working knowledge of STHFT policies and procedures.

### Qualifications & Training

**Essential**

- Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
- Care Certificate (if you don’t hold this certificate, you would be expected to complete this during your first 6 months of employment)
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation

## Documents

- [james cook campus map (pdf, 168.5kb)](https://www.healthjobsuk.com/documents?edoc=2094)
- [guidance notes for applicants (pdf, 113.8kb)](https://www.healthjobsuk.com/documents?edoc=2093)
- [clinical service units directorate (pdf, 116.7kb)](https://www.healthjobsuk.com/documents?edoc=2423)
- [job description & person specification (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?vdoc=10441964)

## Agent Notes

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