# Clinical Support Team Administrator

> NHS job listing from Job Clerk for Norfolk and Suffolk NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/clinical-support-team-administrator/ca311acb-d44e-45c9-80bb-aed3215dee0f
- **Markdown:** https://www.jobclerk.com/job/clinical-support-team-administrator/ca311acb-d44e-45c9-80bb-aed3215dee0f.md

## Summary

- **Status:** Live
- **Employer:** Norfolk and Suffolk NHS Foundation Trust
- **Location:** Hellesdon Hospital
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 gross per annum (pro rata)
- **Contract type:** Fixed term: 9 months (or Secondment)
- **Employment type:** Full time, Part time, Flexible working, 37.5 hours per week
- **Closing date:** 2026-08-26T22:59:00.000Z
- **Posted:** 2026-08-19T12:01:12.162Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/Norfolk_Suffolk_NHS_Foundation_Trust/Administration/Administration-v8160867
- **Application URL:** https://apps.trac.jobs/job-advert/8160867?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.nsft.nhs.uk

## Job Content

### Job overview

Are you able to work autonomously but also integrate as part of a team? Are you committed to taking pride in your work?

We are looking to recruit an enthusiastic, conscientious and flexible Band 3 Clinical Support Team Administrator to support our Crisis Resolution Home Treatment Team (CRHTT) , based at Hellesdon Hospital. This role will involve a range of administration duties to meet the needs of our clinical teams and service users.

Effective team work skills and a commitment to the provision of a positive service user experience is essential.

You will be joining a demanding fast paced environment using the Trust’s EPR.

Previous experience of Trust IT systems would be of benefit but not essential as all training will be provided.

- Working hours will be 37.5 over a 5 day week, Monday to Friday, however part time hours would be considered.
- The position is based at Hellesdon Hospital, Norwich where on-site parking is available.
- Occasional travel may be required and flexibility essential.

### Main duties of the job

### Detailed job description and main responsibilities

To provide the best service to our service users and staff, the ideal candidate will be able to work on their own initiative, to remain calm under pressure and maintain a positive attitude.

Please find attached our Job Description and Person Specification for more details, then if you feel you have what it takes to make a difference, click APPLY!

Please be aware that if supporting statements are deemed to be generated by Artificial Intelligence, such as Chat GPT, you may risk being removed from the recruitment process.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Other

**Essential**

- Able to work flexibly across a range of different sites/offices

### Skills

**Essential**

- Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
- Ability to co-ordinate and prioritise management diaries.
- ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.

### Knowledge

**Essential**

- Working knowledge of Microsoft packages or equivalent.
- Maintaining administrative / secretarial systems

**Desirable**

- Knowledge of NHS policy / procedures
- Knowledge of medical terminology

### Experience

**Essential**

- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
- Working on own initiative with minimal supervision.
- Ability to work with senior members of staff across a large organisation.

**Desirable**

- Staff supervision / appraisal process

### Qualifications

**Essential**

- NVQ 3 Business Administration or equivalent or working towards.
- NVQ 2 Customer Services or working towards.
- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level

**Desirable**

- Shorthand
- Knowledge of Trust electronic record system

## Documents

- [band 3 admin (pdf, 352.4kb)](https://www.healthjobsuk.com/documents?vdoc=10461582)
- [reasonable adjustments - nsft (pdf, 197.5kb)](https://www.healthjobsuk.com/documents?edoc=2863)
- [values based recruitment – candidates guide (pdf, 360.6kb)](https://www.healthjobsuk.com/documents?edoc=1028)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.