# Clinical Support Team Administrator > NHS job listing from Job Clerk for Norfolk and Suffolk NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clinical-support-team-administrator/b96ea974-2a42-4abf-8cfe-14c10863d0ab - **Markdown:** https://www.jobclerk.com/job/clinical-support-team-administrator/b96ea974-2a42-4abf-8cfe-14c10863d0ab.md ## Summary - **Status:** Live - **Employer:** Norfolk and Suffolk NHS Foundation Trust - **Location:** 80 St Stephens Road - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** 9 months (Fixed term) - **Employment type:** Full time, Flexible working, 37.5 hours per week (Monday to Friday 9-5) - **Closing date:** 2026-09-02T22:59:00.000Z - **Posted:** 2026-08-19T11:20:59.593Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/Norfolk_Suffolk_NHS_Foundation_Trust/Administration/Administration-v8184413 - **Application URL:** https://apps.trac.jobs/job-advert/8184413?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.nsft.nhs.uk ## Job Content ### Job overview We are currently seeking an enthusiastic and motivated Clinical Team Administrator to work in our Central Youth Team based at 80 St Stephens in Norwich. The role will be offered on a fixed term contract for 9 months. We offer a welcoming, friendly, and supportive environment that puts the needs and care of our service users first and provides a responsive administration service. You will be encouraged to develop your skills and knowledge and we may ask you to spend time networking with other bases to facilitate this process. This role will require a confident, level-headed individual who has experience of supporting a busy team, is able to respond to changing priorities and delivering accurate work within tight deadlines. You should have a good understanding of confidentiality and data protection. ### Main duties of the job This role will involve a range of administration duties to meet the needs of our clinical teams and service users, but specific responsibility will be placed upon business process, referrals, data entry and performance compliance. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust systems such as Lorenzo would be an advantage, however training would be given in respect to any training needs. The roles and responsibility of this post include but not exclusive to: - Update the Trust's electronic records system, (Lorenzo), inputting information in an accurate and timely manner. This will include the entering and accepting of referrals, updating patient records and transfer of cases to other teams. Experience of Lorenzo would be helpful but full training will be given. - Managing Assessment, Triage and Treatment spreadsheets. - Managing Assessment bookings in a prompt fashion and outcomes following assessment. - Managing incoming calls. - Liaising with other teams. - Supporting Clinicians to maintain electronic patient records. - Typing of letters. - Maintaining and monitoring spreadsheets. - Collating and distribution of reports. - Minuting meetings. - Undertake other appropriate duties, being adaptable and flexible to service needs across the locality. ### Detailed job description and main responsibilities Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY! ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Other **Essential** - Able to work flexible across a range of different sites/offices ### Skills **Essential** - Excellent articulate communication skills - Ability to coordinate and prioritise management diaries - ICT Skills including Microsoft, especially spreadsheets and presentations e.g Excel and PowerPoint or equivalent ### Knowledge **Essential** - Working knowledge of Microsoft packages or equivalent - Maintaining administrative/secretarial systems **Desirable** - Knowledge of NHS policy/procedures - Knowledge of medical terminology ### Experience **Essential** - Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level - Working on own initiative with minimal supervision - Ability to work with senior members of staff across a large organisation **Desirable** - Staff Supervision/Appraisal process ### Qualifications **Essential** - Pitman/RSA III Typing/Word Processing or equivalent secretarial experience at intermediate level - NVQ3 Business Administration or equivalent or working towards - NVQ2 Customer Services or working towards **Desirable** - Shorthand - Knowledge of Trust electronic record system ## Documents - [job description (pdf, 352.4kb)](https://www.healthjobsuk.com/documents?vdoc=10488178) - [reasonable adjustments - nsft (pdf, 197.5kb)](https://www.healthjobsuk.com/documents?edoc=2863) - [values based recruitment – candidates guide (pdf, 360.6kb)](https://www.healthjobsuk.com/documents?edoc=1028) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.