# Clinical Receptionist & Booking Clerk - Dermatology

> NHS job listing from Job Clerk for Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/clinical-receptionist-and-booking-clerk-dermatology/b9a53e39-1711-4f66-b800-997de89a9405
- **Markdown:** https://www.jobclerk.com/job/clinical-receptionist-and-booking-clerk-dermatology/b9a53e39-1711-4f66-b800-997de89a9405.md

## Summary

- **Status:** Live
- **Employer:** Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
- **Town:** Doncaster
- **Region:** North East and Yorkshire
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 Pro Rata Per Annum
- **Contract type:** Permanent
- **Employment type:** Part time - 27 hours per week (Working days to be agreed (3 x days of 9 hrs per day))
- **Closing date:** 2026-06-05T23:59:00.000Z
- **Posted:** 2026-05-22T13:46:31.878Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Doncaster/Doncaster_Bassetlaw_Teaching_Hospitals_NHS_Foundation_Trust/Division_Medicine_Dermatology/Division_Medicine_Dermatology-v7915806
- **Application URL:** https://apps.trac.jobs/job-advert/7915806?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.dbth.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen for an experienced Receptionist/ Booking  Clerk, to join the Dermatology Reception & Admin Team at Doncaster Royal Infirmary.

This is a part time post working for 27 hrs per week to support our existing 4 receptionists and ensure cover during our opening hours of  8am -6pm, you will be expected to provide cover during periods of leave, i.e sickness, long term absences.

The successful candidate, will be enthusiastic about challenges of a busy working and constantly changing environment, with the ability to remain calm under pressure and to achieve strict deadlines.

You will be a highly motivated individual, with the ability to motivate and influence others, suggest and implement ideas to improve service performance and efficiency and will have excellent communication skills.

### Main duties of the job

Working as part of a multi professional team, your main objectives will be to provide full reception duties on the Dermatology Reception, developing efficient and effective services, managing resources to achieve national and local quality and performance targets.

You will be responsible for working closely with the Consultants, Speciality Dr's, Speciality Nurses, Secretaries and Admin Team Leader, providing expertise in the proactive management of patient pathways.

You will be responsible for the day to day reception duties,  as well as supporting the running of clinics. This includes the clinic preparation duties, ensuring effective management of referrals and appointments, monitoring & answering  patient phone calls.

### Detailed job description and main responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.   Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK

Please note that from 9th April 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

## Job Details

An exciting opportunity has arisen for an experienced Receptionist/ Booking  Clerk, to join the Dermatology Reception & Admin Team at Doncaster Royal Infirmary.

This is a part time post working for 27 hrs per week to support our existing 4 receptionists and ensure cover during our opening hours of  8am -6pm, you will be expected to provide cover during periods of leave, i.e sickness, long term absences.

The successful candidate, will be enthusiastic about challenges of a busy working and constantly changing environment, with the ability to remain calm under pressure and to achieve strict deadlines.

You will be a highly motivated individual, with the ability to motivate and influence others, suggest and implement ideas to improve service performance and efficiency and will have excellent communication skills.

## Job Description

Working as part of a multi professional team, your main objectives will be to provide full reception duties on the Dermatology Reception, developing efficient and effective services, managing resources to achieve national and local quality and performance targets.

You will be responsible for working closely with the Consultants, Speciality Dr's, Speciality Nurses, Secretaries and Admin Team Leader, providing expertise in the proactive management of patient pathways.

You will be responsible for the day to day reception duties,  as well as supporting the running of clinics. This includes the clinic preparation duties, ensuring effective management of referrals and appointments, monitoring & answering  patient phone calls.

## Responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK

Please note that from 9th April 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

## Person Specification

### Knowledge & Experience

**Essential**

- Previous experience working in a clerical/administrative role

**Desirable**

- Knowledge and understanding of the hospital patient access policy
- Qualifications/Training ECDL or equivalent qualifications
- Knowledge and understanding of RTT National and local waiting time rules
- Knowledge of Trust Policies, including Hospital to Treatment Patient Access Policy
- Knowledge of medical terminology
- Previous hospital or NHS experience working in a clerical/administrative role
- Evidence of liaising with more than one discipline
- Experience of customer care

### Qualifications & Training

**Essential**

- Minimum of 3 GCSE’s including English and Maths at Grade C or above or equivalent qualification or equivalent experience
- Demonstrate working knowledge of Microsoft packages including Word
- Commitment to acquire and apply knowledge of RTT National and local waiting times rules
- Qualified to OCR/RSA/NVQ Level II standard, completion of a Business Administration Level II Apprenticeship, or possess equivalent keyboard/typing qualifications and relevant experience.

### Personal Attributes & Skills

**Essential**

- A methodical and organised approach to work
- Time management skills
- Ability to work under pressure to meet tight deadlines in a busy environment
- Ability to prioritise and manage own workload for best effect and work without direct supervision
- Ability to deal calmly and diplomatically with a range of personalities and situations
- Proactive & positive approach to work
- Flexible & adaptable, able to take direction and instruction from others
- Team player with a professional approach to work and colleagues, able to develop good working relationships
- Demonstrates Trusts values and behaviours
- Able to follow Trust policies and procedures
- Commitment to continuing professional development
- Excellent written and verbal communication skills

## Documents

- [the dbth way (pdf, 409.7kb)](https://www.healthjobsuk.com/documents?ddoc=2213)
- [join team dbth (pdf, 654.6kb)](https://www.healthjobsuk.com/documents?ddoc=1738)
- [272-7915806 jd & ps (pdf, 614.5kb)](https://www.healthjobsuk.com/documents?vdoc=10319750)
- [guidance for applicants (pdf, 752.0kb)](https://www.healthjobsuk.com/documents?ddoc=1737)
- [health & wellbeing - staff benefits (pdf, 214.8kb)](https://www.healthjobsuk.com/documents?ddoc=2222)
- [acceptable usage of ai - recruitment dbth (pdf, 456.6kb)](https://www.healthjobsuk.com/documents?ddoc=2381)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
