# Clinical Operations Manager

> NHS job listing from Job Clerk for East of England Community Health and Care NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/clinical-operations-manager/20f6f525-749a-4929-b9dd-2c77d09b98ec
- **Markdown:** https://www.jobclerk.com/job/clinical-operations-manager/20f6f525-749a-4929-b9dd-2c77d09b98ec.md

## Summary

- **Status:** Live
- **Employer:** East of England Community Health and Care NHS Trust
- **Location:** Meadow Park
- **Workplace type:** onsite
- **Profession:** Operations manager
- **Grade:** Band 7
- **Salary:** £49,387 - £56,515 pa
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-10-16T22:59:00.000Z
- **Posted:** 2026-09-30T14:40:48.204Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/TBC/East_England_Community_Health_Care_NHS_Trust/Clinical_Operations_Manager/Clinical_Operations_Manager-v8317356
- **Application URL:** https://apps.trac.jobs/job-advert/8317356?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.eastofenglandcommunityhealthandcare.nhs.uk

## Job Content

### Job overview

West Place are seeking an experienced and motivated Registered Nurse or Allied Health Professional to Lead the Community Therapy Team in the role of Clinical Operations Manager (Band 7).

This is an exciting leadership opportunity for a dynamic healthcare professional with experience of managing teams, driving service improvement, supporting staff wellbeing and performance , and delivering high-quality patient care. You will provide operational leadership across community therapy / rehabilitation in West Norfolk supporting and working with multidisciplinary teams and system partners to deliver integrated, patient-centred care closer to home.

### Main duties of the job

To provide clear operational leadership and line management to staff working in Community Therapy Team and clinic based services within the Place portfolio.

To contribute to clinical leadership and retain professional registration to support clinically when required.

To support staff to achieve and ensure competencies are maintained within the teams.

Please see job description for a more thorough list of duties.

### Detailed job description and main responsibilities

To contribute to the delivery of high standards of health care to patients within their own homes, care homes, the travelling community and in clinics, by assessing, planning, implementing and evaluating packages of care.

To ensure that Trust annual priorities and quality goals are embedded within the workforce by ensuring that all annual appraisals are complete within the team.

To develop strong, transparent working relationships with key stake holders including the local acute hospital, Social Services, Norfolk First Support and the voluntary sector.

### Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Person Specification

### Other

**Essential**

- The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Some roles require additional level of checks as part of the employment process, i.e. roles which come into contact with children, vulnerable adults or their families.
- Must hold full valid driving licence and have access to a vehicle.
- Able to communicate effectively in written and verbal English Language

### Experience

**Essential**

- Experience of leading a team
- Experience of working in a multi-agency environment
- A track record of successful service & policy development & implementation
- Working knowledge of current issues within clinical practice and service development
- Evidence of post graduate development

**Desirable**

- Experience of managing a multi-disciplinary team
- Project management
- Experience of managing budgets

### Communication

**Essential**

- Expert communication skills, able to address communication barriers
- Have Good IT / keyboard skills
- Well-developed verbal and written communication skills

### Qualifications

**Essential**

- Registered Nurse, Physiotherapist or Occupational Therapist
- Current registration to a professional body
- Evidence of Continuing Professional Development and its application
- Recognised Management Qualification or evidence of working at that level.

**Desirable**

- Masters level education

### Personal and People Development

**Essential**

- Be aware of own limitations & able to gain support where necessary
- Strong commitment to service development & positive change
- Highly developed interpersonal skills with attention to details
- Influencing skills and ability to negotiate at all levels
- Experience of developing policies and procedures

### Skills, Abilities and Knowledge

**Essential**

- Analystical skills, with the ability to problem solve complex situations
- Experience of change management
- A track record of successful service & policy development & implementation
- Knowledge of current developments in the health service and political awareness of the NHS
- Experience of working in partnership with multi-disciplinary team
- Able to command respect of the multi-disciplinary team
- Ability to work across professional boundaries
- Able to use own initiative
- Evidence motivational skills
- Experience of staff recruitment, induction, career development and appraisal
- Experience of strategic deployment of workforce to deliver a service
- Able to provide high standards of care
- Evidence tact & diplomacy
- Empathy & sympathy
- Good observational & reporting skills
- Ability to manage stressful situations
- Good interpersonal skills
- Work flexibly to accommodate service needs
- Will be able to make own travel arrangements

**Desirable**

- Evidence of managing change within a clinical environment
- Financial management experience and responsibility

### Personal Attributes / Behaviours

**Essential**

- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people / vulnerable adults

## Documents

- [dbs guidance (pdf, 131.5kb)](https://www.healthjobsuk.com/documents?edoc=2219)
- [nchc behaviours (pdf, 4.2mb)](https://www.healthjobsuk.com/documents?edoc=2218)
- [privacy notice (pdf, 30.4kb)](https://www.healthjobsuk.com/documents?edoc=2215)
- [application guidelines (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2216)
- [clinical operations manager - job description (pdf, 616.3kb)](https://www.healthjobsuk.com/documents?vdoc=10638537)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
