# Clinical Operational Lead - Proactive Care Team > NHS job listing from Job Clerk for Central London Community Healthcare NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clinical-operational-lead-proactive-care-team/3d6fd6dc-2f9b-491e-ac51-28e253acf269 - **Markdown:** https://www.jobclerk.com/job/clinical-operational-lead-proactive-care-team/3d6fd6dc-2f9b-491e-ac51-28e253acf269.md ## Summary - **Status:** Live - **Employer:** Central London Community Healthcare NHS Trust - **Location:** Hemel Hempstead Hospital - **Workplace type:** onsite - **Profession:** Manager and corporate - **Grade:** Band 8 - **Salary:** £59,798 - £67,020 Per Annum, inclusive of HCAS pro rata for part time - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Service operates Monday - Friday 8-6, some flexibility on distribution of hours over the week for the right candidate, but will be within these hours.) - **Closing date:** 2026-08-25T22:59:00.000Z - **Posted:** 2026-08-11T08:40:50.418Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Hemel_Hempstead/Central_London_Community_Healthcare_NHS_Trust/nursing_physio_OT/nursing_physio_OT-v8183739 - **Application URL:** https://apps.trac.jobs/job-advert/8183739?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.clch.nhs.uk ## Job Content ### Job overview We are recruiting a passionate and proactive Clinical and Operational Lead for a new Neighbourhood Proactive Care Service in Hertfordshire. This is an exciting opportunity to play a key role in delivering community-based, person-centred care for residents. The role will focus on holistic assessments, care coordination, addressing health inequalities and delivering on the strategic ambition of a ‘neighbourhood health service’. This role will have both an operational management and patient facing element. This service will see the shift from reactive care to proactive identification by using risk stratification searches within Primary Care records. Identifying a cohort of patients who would benefit from targeted intervention to improve outcomes, enhance experience and reduce the likelihood of further unplanned admissions. The service will operate alongside other acute and community services, with the ability to step patients up into appropriate services - including the highly successful virtual ward models in South and West Hertfordshire. This role presents as an excellent opportunity to work in a topical area of service delivery within the NHS right now and will provide the opportunity to gain service development skills. As this is a community-based role, with travel between patient homes, there is a requirement to hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010). ### Main duties of the job You will be responsible for operational delivery of the service, leading and managing a multidisciplinary team. Working closely with a programme manager, you will test new models of care, identifying interventions which make the most difference to this patient cohort, and evaluating the success of the service. Clinically, you will be from a nursing, physiotherapy, or occupational therapy background and will have appropriate clinical experience to be able to support a cohort of residents with moderate to severe frailty who have had 2 or more unplanned admissions within the last year. - To act as an expert clinical resource to the neighbourhood, working clinically as required. - To co-ordinate and maximise capacity within the Proactive Anticipatory Care Service, taking accountability for allocating patient caseloads to clinicians according to need and competence. Allocation should match available resource and the Clinical Operational Lead will be responsible for predicting required resources and ensuring monthly off duties are developed to reflect this demand. - To analyse and interpret patient, staff, and service needs. - To develop and foster relationships and collaborative working with other health and social care agencies and providers. - Ensure referrals into the service are responded to in an appropriate and timely fashion. - To manage relationships and communications with GP Practices within that neighbourhood and escalate concerns as appropriate. ### Detailed job description and main responsibilities Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment. **Please see attached Job Description and Person Specification for full roles and responsibilities.** ### Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Other **Essential** - Experience of electronic clinical systems - As this is a community-based role, with travel between patient homes, there is a requirement to hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010). **Desirable** - Experience of delivering a mobile working solution ### Experience **Essential** - Significant post-qualification experience in a relevant clinical field - Demonstrate broad experience post registration working in a variety of clinical settings. - In depth experience of working within multi agency / multi-disciplinary team - Experience of working with single assessment process - Experience participating in a research or audit project and implementing full audit cycle - Experience in mentorship role - Experience of leading and managing a team **Desirable** - Experience of managing a budget - Experience of managing and investigating complaints - Experience of managing and investigating serious incidents - Experience of undertaking service analysis / deep dive reviews. ### Skills and Knowledge **Essential** - Experience of implementing change management programmes e.g. service development - Demonstrate advanced leadership & management skills **Desirable** - Advanced computer literacy ### Education/Qualification **Essential** - Registered allied health care professional or registered nurse - Degree/ masters level qualification relevant to community practice or Evidence of recent CPD - Post-graduate management and/or leadership training - Clinical supervisor training - Specialist Community Practitioner/District Nursing qualification **Desirable** - Post Graduate masters level modular training - Non medical prescribing ## Documents - [clch trust values (pdf, 893.7kb)](https://www.healthjobsuk.com/documents?vdoc=10491048) - [functional requirements (pdf, 439.8kb)](https://www.healthjobsuk.com/documents?vdoc=10487445) - [job description and person specification (pdf, 544.3kb)](https://www.healthjobsuk.com/documents?vdoc=10502054) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.