# Clinical Operational Lead Barnet Walk In Centre > NHS job listing from Job Clerk for Central London Community Healthcare NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clinical-operational-lead-barnet-walk-in-centre/55cbfcfc-c655-4471-9c70-e5d476113d4e - **Markdown:** https://www.jobclerk.com/job/clinical-operational-lead-barnet-walk-in-centre/55cbfcfc-c655-4471-9c70-e5d476113d4e.md ## Summary - **Status:** Live - **Employer:** Central London Community Healthcare NHS Trust - **Location:** Finchley Memorial Hospital Walk-In Centre - **Workplace type:** onsite - **Profession:** Operations manager - **Grade:** Band 8 - **Salary:** £63,665 - £70,887 per annum inclusive of HCAS - **Contract type:** 12 months (1 year Secondment) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-09T22:59:00.000Z - **Posted:** 2026-08-27T14:11:06.784Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Central_London_Community_Healthcare_NHS_Trust/WalkinCentre_Urgent_Care/WalkinCentre_Urgent_Care-v8240033 - **Application URL:** https://apps.trac.jobs/job-advert/8240033?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.clch.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen for a full-time Clinical Operations Lead at Finchley Memorial Walk-In Centre, Barnet, North London. Finchley Memorial Walk-In Centre is a modern, well-equipped NHS unscheduled care service operating 7 days a week within a stand-alone community hospital. We are seeking an experienced, motivated and patient-focused clinical leader to provide strong clinical and operational leadership across the service. The successful candidate will lead the clinical and operational management of patient care within the Walk-In Centre and Same Day Emergency Care (SDEC) setting. You will be accountable for patient experience, quality of care and the clinical environment, ensuring safe, effective and timely care in line with the SDEC clinical model. Working within a supportive multidisciplinary team, you will promote evidence-based practice, innovation, clinical governance and continuous professional development. You will lead staff, support service improvement, manage operational challenges and help ensure patients receive compassionate, high-quality care. This is an excellent opportunity to develop your leadership career while making a genuine difference. You will have scope to shape the future of urgent care, mentor and develop practitioners, improve patient experience and drive service excellence. ### Main duties of the job - Responsible for day-to-day management, quality and risk and performance of the service delivery. - To support the Head of Service in delivering high quality care that delivers best value and to monitor and evaluate the quality-of-care provision, identify and promote areas for service development in accordance with Trust service and team requirements - Provide clear and consistent leadership to the professional and direct care/rehabilitation assistant/technician staff within the department/unit and be responsible for the continuous management of services. - Take lead responsibility for ensuring that patient experience of the service are positive and for monitoring and leading improvements in conjunction with annual patient surveys, FFT, and Quality Assurance Framework for community services. - Provide visible accessible and authoritative presence in clinical settings and patient residential environments to whom patients and families can turn for assistance advice and support - To provide leadership and advice in response to caseload managers and the wider team regarding the needs of vulnerable adults ensuring appropriate risks are managed and escalated with appropriate action managed without detriment to patient safety and patient outcomes and continuous service delivery. Liaise with Trust and divisional safeguarding leads when necessary. ### Detailed job description and main responsibilities Please refer to Job description and person specification for outline of skills, knowledge and experience required. Successful applicants will be required to demonstrate alignment with the Trust’s values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification ### Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Experience **Essential** - Experience in health service management including experience of clinical staff and budget management - Knowledge of assurance of quality and CQC key lines of enquiry. - Knowledge of the NHS, especially integrated care and NHS long term plan - Knowledge of and ability to interpret and apply all relevant trust and professional policies, procedures and guidelines - Knowledge of processes involved in health and social policy development and of current policies and their impact on community services - Experience of developing others through CPD/PDP/Clinical Supervision - Service improvements and change management - Complaints management - Experience of dealing with HR issues - Use of datix and incident investigation and associated report writing - Experience of effective multi professional and multi-agency working - High level analytical skills and use of data **Desirable** - Experience working in same day emergency care e.g A&E, UTC, SDEC, WIC, - Development of quality frameworks - Experience of monitoring quality services and audit - Knowledge of key performance indicators and associated monitoring - Achievement of CIPs, CQUINs - Business case development for cost pressures - Serious incident investigation experience ### Skills & Knowledge **Essential** - Knowledge of assurance of quality and CQC key lines of enquiry. knowledge of the NHS, especially integrated care and NHS long term plan - Knowledge of and ability to successfully lead and manage change in working practices - Well-developed influencing and negotiating skills - Able to support, manage and develop a diverse workforce, recognising and valuing their different backgrounds, their individual and specific needs - Able to deliver on and to embed equality and diversity values into service delivery, work activities, policies and procedures within the department. - Teaching and assessing junior staff and post graduate students - Health promotion and Health Education - IT skills e.g. Excel, Word, Powerpoint. - Ability to use clinical systems e.g. System one - High level of knowledge of Professional Codes, Standards and Management of Risk in relation to Health and Safety, Child Protection and Trust targets **Desirable** - Conflict Management and mediation skills - Group Facilitation skills ### Education/Qualification **Essential** - Registered Nurse or AHP - Operational management experience - Evidence of continuing personal and professional development - Professional clinical qualification or significant NHS experience **Desirable** - Leadership courses/qualification ## Documents - [clch trust values (pdf, 893.3kb)](https://www.healthjobsuk.com/documents?vdoc=10556275) - [functional requirements (pdf, 439.8kb)](https://www.healthjobsuk.com/documents?vdoc=10556274) - [walk in centre clinical operational lead (pdf, 736.3kb)](https://www.healthjobsuk.com/documents?vdoc=10550790) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.