# Clinical Duty Manager > NHS job listing from Job Clerk for Scottish Ambulance Service. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clinical-duty-manager/511021fd-08d6-4f92-abcf-3d2e5d6d1f75 - **Markdown:** https://www.jobclerk.com/job/clinical-duty-manager/511021fd-08d6-4f92-abcf-3d2e5d6d1f75.md ## Summary - **Status:** Live - **Employer:** Scottish Ambulance Service - **Location:** National - **Workplace type:** onsite - **Profession:** Manager and corporate - **Grade:** Band 7 - **Salary:** £52,845 - £61,466 - **Contract type:** Permanent - **Employment type:** Full time - **Closing date:** 2026-09-06T23:59:00.000Z - **Posted:** 2026-08-21T08:41:53.257Z - **Source information URL:** https://apply.jobs.scot.nhs.uk/Job/JobDetail?JobId=267877 - **Application URL:** https://apply.jobs.scot.nhs.uk/DecideInternalExternal/DecideInternalExternal?JobId=267877 - **Employer website:** https://www.scottishambulance.com ## Job Content ### Job details - Job reference: 257466 - Salary: Band 7 (£52,845 - £61,466) - Job closing date: 06/09/2026 - Job Type: Ambulance Services - Location: National - Employment type: Permanent - Hours Per Week: 36 - Job posted date: 21/08/2026 - Employer (NHS Board): Scottish Ambulance Service - Department: Clinical Hub ### SCSM Clinical Duty Manager ### Monday - Sunday (with unsocial hours) Times will be 0700-0000. National Post – Integrated Clinical Hub Band 7 (with unsocial hours) The Role : Remote Telephone Consultation is at the forefront of patient care with significant development ongoing in this specialist field within the Integrated Clinical Hub (ICH) to equip skilled practitioners to provide first class clinical care for the people of Scotland. You will work as part of the Clinical Duty Manager team, providing support to the clinicians working within the Integrated Clinical Hub. The Integrated Clinical Hub interacts via Remote Telephone Consultation with over 13,000 patients per month in order to assess, consult and match our care to the patient’s needs. Patients are offered the most appropriate advice, signposting or response. SAS benefits from fewer ambulance resources being sent to those for whom an alternative is safe and often allows more rapid access to the care they require We are seeking to recruit a forward thinking, outcome driven, improvement focused leader with patient care, staff welfare, quality and clinical safety at the forefront of their mind, to take on the role of Clinical Duty Manager to assist with the alignment of the Remote Consultation process, in particular focusing on our cohort of Senior Clinical Support Workers and the overall working practice within the ACC and regions. The Clinical Duty Managers are an immediate point of contact for clinicians in the ICH and advocate for the role, its people, systems and processes. This role will allow for consistency across process, live time function, and clinical outcomes with leaders who understand the detail of the role and are looking to improve colleague experience. This role will work closely with the regional management teams, regional clinical leads and Integrated Clinical Hub leadership and frontline teams to ensure colleague experience and satisfaction is as high and rewarding as possible. The ideal candidate will possess experience in a critical decision-making and change management environment, preferably with significant previous experience within a clinical setting. An understanding of the role of the Senior Clinical Support Manager would be advantageous. They will possess excellent communication, leadership and influencing skills with ability to analyse data, make evidence-based decisions and deliver patient focussed performance improvement. PLEASE NOTE – This role is a test of concept and as such is currently advertised under a Clinical Duty Manager JD. The successful candidate may have responsibility for clinicians across the ICH and the final JD will be drafted as the benefits of these roles and its key areas of responsibility are better understood. Reporting to the Clinical Hub Manager, the location of the post is based is flexible although there will be a requirement to spend time in our Ambulance Control Centres. Travel throughout Scotland will be required at times. Informal enquiries may be made to Claire Blaikie, Clinical Hub Manager, 07570435605 or Claire.blaikie2@nhs.scot. To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here. Please note that SAS is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us. ## Documents - [SAS 257466 SCSM CDM Person Spec (PDF, KB)](https://apply.jobs.scot.nhs.uk/Job/GetJobAdvertDocument?Id=1188088&JobId=267877) - [SAS 257466 Clinical Duty Manager JD (PDF, KB)](https://apply.jobs.scot.nhs.uk/Job/GetJobAdvertDocument?Id=1188089&JobId=267877) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.