# Clinical Administrator > NHS job listing from Job Clerk for The Newcastle upon Tyne Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clinical-administrator/da81dfe2-cbae-4549-91f0-aa75fd4d4c34 - **Markdown:** https://www.jobclerk.com/job/clinical-administrator/da81dfe2-cbae-4549-91f0-aa75fd4d4c34.md ## Summary - **Status:** Live - **Employer:** The Newcastle upon Tyne Hospitals NHS Foundation Trust - **Location:** Royal Victoria Infirmary - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-10T22:59:00.000Z - **Posted:** 2026-09-04T10:32:16.437Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Tyne_Wear/Royal_Victoria_Infirmary/The_Newcastle_upon_Tyne_Hospitals_NHS_Foundation_Trust/Paediatric_Surgery_Specialty_RVI/Paediatric_Surgery_Specialty_RVI-v8266465 - **Application URL:** https://apps.trac.jobs/job-advert/8266465?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.newcastle-hospitals.org.uk ## Job Content ### Job overview The Newcastle upon Tyne Hospitals NHS Foundation Trust is currently seeking an enthusiastic, resilient, and highly organised Clinical Administrator to join our paediatric surgery department at the Great North Children's Hospital (GNCH). In this role, you will serve as a key operational liaison, directly supporting the paediatric surgery team while championing a patient-centred approach to deliver seamless, high-quality administrative services. The Great North Children’s Hospital is one of the largest and most advanced paediatric medical centres in the UK. This fast-paced environment requires seamless administrative support to effectively manage patient pathways and optimise theatre and clinic capacity. Key Requirements - Experience: A proven track record in an administrative or clerical role, ideally within an NHS or healthcare setting. - Technical Skills: High proficiency in MS Office packages, with experience using clinical systems such as eRecord highly advantageous - Attributes: Outstanding interpersonal and communication skills, a methodical approach to managing high-volume workloads, and the ability to maintain composure under pressure. This is a full-time position 37.5 hrs per week Monday – Friday. - Interview Date Friday 25 September 2026 - You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy NO AGENCIES PLEASE ### Main duties of the job Manage telephone and email inquiries from anxious families and external care providers with empathy, compassion, and professional clarity. Maintain complex electronic diaries for consultants and medical teams, booking and rescheduling appointments dynamically. Monitor, prioritise, and process urgent surgical referrals to ensure strict NHS waiting times and RTT (Referral to Treatment) targets are met. Audit, track, and update patient healthcare data on Trust electronic systems, maintaining total data confidentiality. Format and dispatch clinical letters, discharge summaries, and theatre lists with an exceptional level of typing accuracy. Work within a close-knit multi-disciplinary hub, covering administrative colleagues during peak operational periods to support patient flow. Minute taking. ### Detailed job description and main responsibilities - Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists - Communicates with patients regarding appointments and admissions at the request of the medical team - Provide cover for Team Leader within your administration team as required - Cover Clinical Administrator posts Trust wide as required ## Person Specification ### Skills & Abilities **Essential** - - IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint - - Advanced keyboard skills including a high standard of word processing skills - - Excellent communication skills - - Ability to work without direct supervision - - Ability to manage time effectively and work on own initiative - - Ability to accurately input, collate and present information ### Knowledge & Experience **Essential** - - Experience of secretarial/administrative procedures **Desirable** - - NHS Administration/Secretarial experience - - Working Knowledge of NHS Systems e.g. eRecord, System One - - Knowledge of medical terminology ### Qualifications & Education **Essential** - - Level 3 qualification in administration or equivalent/relevant experience in administrative role(s) - - English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2) - - Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1 ## Documents - [job description (pdf, 139.6kb)](https://www.healthjobsuk.com/documents?vdoc=10580891) - [person specification (pdf, 128.6kb)](https://www.healthjobsuk.com/documents?vdoc=10580892) - [newcastle staff benefits (pdf, 274.4kb)](https://www.healthjobsuk.com/documents?edoc=2721) - [behaviour and civility charter (pdf, 93.8kb)](https://www.healthjobsuk.com/documents?edoc=2922) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.