# Clinical Administrator

> NHS job listing from Job Clerk for Norfolk and Suffolk NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/clinical-administrator/c3124005-7927-4029-bba3-2430a167b289
- **Markdown:** https://www.jobclerk.com/job/clinical-administrator/c3124005-7927-4029-bba3-2430a167b289.md

## Summary

- **Status:** Live
- **Employer:** Norfolk and Suffolk NHS Foundation Trust
- **Location:** Hellesdon Hospital
- **Workplace type:** onsite
- **Profession:** Administrator
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 gross per annum
- **Contract type:** Fixed term: 9 months (or Secondment)
- **Employment type:** Full time, Flexible working, 37.5 hours per week
- **Closing date:** 2026-09-22T22:59:00.000Z
- **Posted:** 2026-09-15T15:20:38.161Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/Norfolk_Suffolk_NHS_Foundation_Trust/Admin_Clerical/Admin_Clerical-v7608839
- **Application URL:** https://apps.trac.jobs/job-advert/7608839?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.nsft.nhs.uk

## Job Content

### Job overview

Do you have an eye for detail and enjoy getting to the root of a problem? Are you committed to data quality? We have an exciting opportunity!

We are looking to recruit enthusiastic, conscientious and flexible Band 3 Clinical Administrator to support our clinical community teams within the Adult Community Services in Norwich. This role will involve a range of administration duties to meet the needs of our clinical teams, service users and their families.

This role requires regular on-site presence at our designated base location to ensure effective collaboration and service delivery.

### Main duties of the job

Candidates will be expected to demonstrate experience in data entry and interpretation with an awareness of key performance indicators. Attention to detail and daily use of Excel and other MS packages will also be expected of the successful candidate.

In addition to the above you will demonstrate team work skills and a commitment to the provision of a positive service user experience. The role will also include call handling and face to face liaison with service users and colleagues alike. The successful candidate will be required to demonstrate exceptional interpersonal and customer service skills with experience of and a dedication to confidentiality.

You will be joining a demanding fast paced environment using the Trust’s EPR.

Previous experience of Trust IT systems would be of benefit but not essential as all training will be provided. Experience of Microsoft packages is ideal in the successful candidate.

### Detailed job description and main responsibilities

Previous administration experience is essential including use of ICT applications and packages, particularly Excel.

- Please note this is a permanent position
- Working hours will be 37.5 over a 5 day week, Monday to Friday
- The position is based at the Peddars Centre at Hellesdon Hospital where on-site parking is available
- Occasional travel may be required and flexibility essential

Please note that this role does not meet the UKVI eligibility requirements for a skilled worker visa. The Trust will not be able to issue a Certificate of Sponsorship, so any successfully appointed candidate will need to maintain their own independent right to work for the duration of their role. If you require sponsorship and apply for this role, regrettably, your application will be withdrawn.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

## Person Specification

### Other

**Essential**

- Able to work flexibly across a range of different sites/offices

### Skills

**Essential**

- Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
- Audio typing
- ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.

### Knowledge

**Essential**

- Working knowledge of Microsoft packages or equivalent.
- Maintaining administrative / secretarial systems

**Desirable**

- Knowledge of NHS policy / procedures.
- Knowledge of medical terminology

### Experience

**Essential**

- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
- Supervision of staff
- Ability to co-ordinate and prioritise management diaries

### Qualifications

**Essential**

- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
- NVQ 3 Business Administration or equivalent or working towards.
- NVQ 2 Customer Services or working towards.

## Documents

- [job description (pdf, 352.4kb)](https://www.healthjobsuk.com/documents?vdoc=9863032)
- [reasonable adjustments - nsft (pdf, 197.5kb)](https://www.healthjobsuk.com/documents?edoc=2863)
- [values based recruitment – candidates guide (pdf, 360.6kb)](https://www.healthjobsuk.com/documents?edoc=1028)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
