# Clinical Administrator > NHS job listing from Job Clerk for Sheffield Health and Social Care NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clinical-administrator/73159672-0d2d-46fe-a216-03d1771450ff - **Markdown:** https://www.jobclerk.com/job/clinical-administrator/73159672-0d2d-46fe-a216-03d1771450ff.md ## Summary - **Status:** Live - **Employer:** Sheffield Health and Social Care NHS Foundation Trust - **Town:** Sheffield - **Region:** North East and Yorkshire - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £24,071 - £25,674 per annum pro rata - **Contract type:** Permanent: Full time - **Employment type:** Full time - 37.5 hours per week (37.5 hours per week) - **Closing date:** 2026-06-28T23:59:00.000Z - **Posted:** 2026-06-12T13:33:36.133Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Sheffield/Sheffield_Health_Partnership_University_NHS_Foundation_Trust/Clinical_Administrator_PCMHT/Clinical_Administrator_PCMHT-v8024278 - **Application URL:** https://apps.trac.jobs/job-advert/8024278?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.shsc.nhs.uk ## Job Content ### Job overview The role of the Clinical Administrator within the Primary and Community Mental Health service is an integral part of the whole administrative function and will provide an effective and efficient support service to the multi-disciplinary staff team(s), performing particular tasks and duties as directed by the Team Administrator/Admin Coordinator and Operations Manager. The post holder will be expected to provide admin support to nominated individuals and/or parts of the service but provide cover amongst other colleagues to fill gaps and to ensure continuity of services. It is essential that the post holder is able to exercise initiative suitable to the role and is fully supportive to other colleagues in the administrative team. Sheffield Health Partnership University NHS Foundation Trust is currently unable to provide sponsorship for this role. If you hold a visa which allows you to work in the UK, you are welcome to apply for this role however our policy requires you to have at least 12 months on your visa at commencement of your employment for training and operational reasons.  This means that you need at least 15 months right to work in the UK at the point of application to enable employment checks to be undertaken. In order for your application to progress, where applicable you are required to supply your share code. There is a cap on applications on this vacancy therefore it may close earlier when the maximum applications received. ### Main duties of the job - Dealing with incoming telephone calls, taking messages where appropriate.  This will sometimes involve dealing with challenging situations. - Accurately input data using various forms, formats and systems including SystmOne - Operation of internal information systems ensuring accurate and up to date information is processed and maintained. - Typing - Processing correspondence - Liaising with clinicians - Phone calls: effective message taking, fielding calls, diverting calls, use of SystmOne - Liaising with service users, carers, GP’s, voluntary agencies and a wide range of multi-disciplinary staff and other staff both internal and external - Clinic booking, rescheduling and cancelling appointments - Understand clinician availability for clinics and schedule accordingly ### Detailed job description and main responsibilities - The provision of an effective admin service to clinical staff and wider multi-disciplinary team including typing of letters, reports, email, audio transcription and completion of appropriate forms in SystmOne. - Deal with incoming correspondence, checking information received and responding where appropriate. - Maintain an electronic diary and personal appointment system for the clinicians as required - Organise meetings, booking rooms/venues, arranging hospitality etc. - Support meetings chaired or attended by clinicians and to be sensitive to the issues under discussion, preparing notes/agendas and taking minutes as requested.  Meetings may involve internal and external participants. - You will be expected to attend a face-to-face daily meeting for PCMH triage which will be office based. You will therefore need to be able to travel. ## Job Details The role of the Clinical Administrator within the Primary and Community Mental Health service is an integral part of the whole administrative function and will provide an effective and efficient support service to the multi-disciplinary staff team(s), performing particular tasks and duties as directed by the Team Administrator/Admin Coordinator and Operations Manager. The post holder will be expected to provide admin support to nominated individuals and/or parts of the service but provide cover amongst other colleagues to fill gaps and to ensure continuity of services. It is essential that the post holder is able to exercise initiative suitable to the role and is fully supportive to other colleagues in the administrative team. Sheffield Health Partnership University NHS Foundation Trust is currently unable to provide sponsorship for this role. If you hold a visa which allows you to work in the UK, you are welcome to apply for this role however our policy requires you to have at least 12 months on your visa at commencement of your employment for training and operational reasons. This means that you need at least 15 months right to work in the UK at the point of application to enable employment checks to be undertaken. In order for your application to progress, where applicable you are required to supply your share code. There is a cap on applications on this vacancy therefore it may close earlier when the maximum applications received. ## Job Description Dealing with incoming telephone calls, taking messages where appropriate. This will sometimes involve dealing with challenging situations. Accurately input data using various forms, formats and systems including SystmOne Operation of internal information systems ensuring accurate and up to date information is processed and maintained. Typing Processing correspondence Liaising with clinicians Phone calls: effective message taking, fielding calls, diverting calls, use of SystmOne Liaising with service users, carers, GP’s, voluntary agencies and a wide range of multi-disciplinary staff and other staff both internal and external Clinic booking, rescheduling and cancelling appointments Understand clinician availability for clinics and schedule accordingly ## Responsibilities The provision of an effective admin service to clinical staff and wider multi-disciplinary team including typing of letters, reports, email, audio transcription and completion of appropriate forms in SystmOne. Deal with incoming correspondence, checking information received and responding where appropriate. Maintain an electronic diary and personal appointment system for the clinicians as required Organise meetings, booking rooms/venues, arranging hospitality etc. Support meetings chaired or attended by clinicians and to be sensitive to the issues under discussion, preparing notes/agendas and taking minutes as requested. Meetings may involve internal and external participants. You will be expected to attend a face-to-face daily meeting for PCMH triage which will be office based. You will therefore need to be able to travel. ## Person Specification ### Experience **Essential** - - Previous admin/secretarial experience gained in a similar role. - - Able to work under pressure in a changing environment. **Desirable** - - Experience of working in an NHS/healthcare environment. ### Behaviour and Values **Essential** - - Responsible approach to dealing with confidential issues. - - Ability to adapt to varying demands of the job role. - - Ability to work flexibly with colleagues to meet the needs of the service. ### Training and Qualifications **Essential** - - Good standard of education at GCSE level or higher - - RSA 3 Word Processing/Typewriting or equivalent. - - Training to Vocational Level 3 in business admin or equivalent level of experience. **Desirable** - - Knowledge of SystmOne system. ## Documents - [jd (pdf, 656.3kb)](https://www.healthjobsuk.com/documents?vdoc=10330138) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.