# Clinical Administrator

> NHS job listing from Job Clerk for St David's Hospice Care.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/clinical-administrator/5bd8f1d1-fec9-4679-8060-8a95dfc4589c
- **Markdown:** https://www.jobclerk.com/job/clinical-administrator/5bd8f1d1-fec9-4679-8060-8a95dfc4589c.md

## Summary

- **Status:** Live
- **Employer:** St David's Hospice Care
- **Location:** Blackett Avenue, Newport, NP20 6NH, United Kingdom
- **Workplace type:** onsite
- **Profession:** Administrator
- **Salary:** £10522.20
- **Contract type:** Permanent
- **Employment type:** Part-time
- **Closing date:** 2026-10-31T23:59:59.999Z
- **Posted:** 2026-10-21T11:04:59.532Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/B0401-26-0020
- **Application URL:** https://www.jobs.nhs.uk/candidate/application/B0401-26-0020/pre-application-questions-pause?referrer=jobadvert&ref=B0401-26-0020
- **Employer website:** https://stdavidshospicecare.org/

## Job Content

### Job summary

The post holder will provide full administration and database support to the Clinical Services Department and the Inpatient Unit.

Working 15 hours per week (Monday & Tuesday)

### Main duties of the job

- Use and navigate software systems such as EMIS and any other clinical systems as required; this will involve adding new users, entering patient information and making alterations and liaising with IT regarding any technical problems.
- Identify and initiate new systems of work to improve and enhance service delivery to share with the senior management team.
- Accurately input, update and retrieve data in a timely manner ensuring information is held in a secure and confidential manner in line with data protection guidelines
- To undertake patient referrals to the service sensitively and empathetically, being able to communicate with a wide range of people some of whom may be in distress
- To provide telephone support for the team, dealing with straightforward and complex enquiries from a range of sources, including the Clinical teams, patients, carers as well as GP and other healthcare professionals. Ensure messages are communicated accurately and dealt with in an appropriate and timely manner.
- Undertaking audit work as required and providing information to Senior Managers when requested.
- Producing reports as required, e.g. Hospice at Home, Board reports and reports for Grants/Fundraising/Family Support Team/Education.
- Provide cover for other administrative support staff in times of sickness/annual leave or additional workloads.
- Undertake general administrative tasks for the team, including word processing, scanning and photocopying.

### About us

St Davids Hospice is a charity providing high quality palliative care in and around Gwent. Our mission is to provide and continue to develop a free and comprehensive palliative care service of excellence throughout Caerphilly, Monmouthshire, Newport, Torfaen and within South and Mid Powys for people, their families and carers facing a progressive life-limiting illness which is no longer curable. This service recognises the need of the whole person and is given in co-operation with other agencies.

Working for St David's you will become part of a much wider team all working collaboratively to ensure the best care for our patients. Our mission is to provide and continue to develop a free and comprehensive palliative care service of excellence for people facing a progressive life-limiting illness which is no longer curable.

We can offer the continuation of the NHS pension scheme if already a member as well as honouring and you will have free on-site parking.

### Details

- Date posted: 21 October 2026
- Pay scheme: Other
- Salary: £10,522.20 a year
- Contract: Permanent
- Working pattern: Part-time
- Reference number: B0401-26-0020
- Job locations: Blackett Avenue, Newport, NP20 6NH, United Kingdom

### Job responsibilities

Key Areas of Responsibility:

## Person Specification

### Experience

**Essential**

- Educated to GCSE (or equivalent) standard in English and Maths
- Excellent IT skills with experience in using all Microsoft Office packages
- Methodical approach and good organisational skills
- Knowledge and experience of using EMIS
- Previous clinical administration experience in GP surgery or similar
- Able to work under pressure and to tight deadlines
- To be flexible and reliable
- Adaptable and a willingness to learn new skills
- Excellent administration experience in a similar type role
- Excellent communication particularly on the telephone.
- This job description is not exhaustive and is subject to change as indicated by the needs of the Hospice.

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.