# Clinic Coordinator

> NHS job listing from Job Clerk for Northampton General Hospital NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/clinic-coordinator/d2a590ed-9958-449a-8d39-5804f660cd11
- **Markdown:** https://www.jobclerk.com/job/clinic-coordinator/d2a590ed-9958-449a-8d39-5804f660cd11.md

## Summary

- **Status:** Live
- **Employer:** Northampton General Hospital NHS Trust
- **Town:** Northampton
- **Region:** Midlands
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum / pro rata
- **Contract type:** 12 months (Fixed Term)
- **Employment type:** Part time, Job share, Flexible working, 30 hours per week
- **Closing date:** 2026-06-17T23:59:00.000Z
- **Posted:** 2026-06-03T16:00:51.819Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Northamptonshire/Northampton/Northampton_General_Hospital_NHS_Trust/Administrative_Clerical/Administrative_Clerical-v8057026
- **Application URL:** https://apps.trac.jobs/job-advert/8057026?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.northamptongeneral.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen to join the Medical Division as a clinic coordinator.

This will be to support the Rheumatology team and other teams required.

We are seeking team players that are able to work under pressure both individually and as part of a team.

Excellent organisation, and interpersonal skills will be required for this post as you will be expected to communicate well with all levels of staff and members of the public.

Knowledge of the NHS computer systems would be advantageous; however, training will be given to the suitable candidates.

### Main duties of the job

To work as part of a clinical and clerical team to support clinicians, nurses, and other healthcare professionals.

Provide an efficient general administrative day-to-day support to the department and the patients. Duties will include booking of outpatient appts, managing Clinician’s availability, ensuring all outpatient clinic availability is booked appropriately and fully utilised, dealing with incoming and outgoing telephone calls, post, filing, faxing and other general administrative duties.

Provide effective input into the work of the Trust, to support the achievement of our vision and values.

### Detailed job description and main responsibilities

Booking appointments via the CaMIS system, managing multiple Clinicians’ waiting lists and ensuring appts are booked within the Access Policy Protocol and RTT directives.

Reviewing all Choose & Book, Directly Bookable services and appts booked by patients online and via GP surgeries.

Daily maintenance of ERS

Assist with the coordination of clinics or lists to ensure effective time management

Provide general administrative services as required by the department

Locate medical notes within the department or request them from other locations

Filing letters and reports into medical notes promptly

Deal with telephone or face to face enquiries within agreed limits and take appropriate actions

Reception duties as and when required

Daily cashing up of clinics

Prepare case note folders and complete necessary documentation for all new patients

Liaise with other hospital departments, GP’s and other health care agencies when required

Provide cross-cover within the wider team during absence.

## Job Details

An exciting opportunity has arisen to join the Medical Division as a clinic coordinator.

This will be to support the Rheumatology team and other teams required.

We are seeking team players that are able to work under pressure both individually and as part of a team.

Excellent organisation, and interpersonal skills will be required for this post as you will be expected to communicate well with all levels of staff and members of the public.

Knowledge of the NHS computer systems would be advantageous; however, training will be given to the suitable candidates.

## Job Description

To work as part of a clinical and clerical team to support clinicians, nurses, and other healthcare professionals.

Provide an efficient general administrative day-to-day support to the department and the patients. Duties will include booking of outpatient appts, managing Clinician’s availability, ensuring all outpatient clinic availability is booked appropriately and fully utilised, dealing with incoming and outgoing telephone calls, post, filing, faxing and other general administrative duties.

Provide effective input into the work of the Trust, to support the achievement of our vision and values.

## Responsibilities

Booking appointments via the CaMIS system, managing multiple Clinicians’ waiting lists and ensuring appts are booked within the Access Policy Protocol and RTT directives.

Reviewing all Choose & Book, Directly Bookable services and appts booked by patients online and via GP surgeries.

Daily maintenance of ERS

Assist with the coordination of clinics or lists to ensure effective time management

Provide general administrative services as required by the department

Locate medical notes within the department or request them from other locations

Filing letters and reports into medical notes promptly

Deal with telephone or face to face enquiries within agreed limits and take appropriate actions

Reception duties as and when required

Daily cashing up of clinics

Prepare case note folders and complete necessary documentation for all new patients

Liaise with other hospital departments, GP’s and other health care agencies when required

Provide cross-cover within the wider team during absence.

## Person Specification

### Skills

**Essential**

- Good written and verbal communication skills
- Ability to work on own initiative
- Excellent team working skills
- Ability to achieve high levels of accuracy with excellent attention to detail
- Flexibility and adaptability around tasks

### Knowledge & Experience

**Essential**

- Experience of data input and monitoring
- Admin/clerical experience
- Experience of prioritising workloads and working to tight deadlines
- Excellent IT skills, including good knowledge of MS Excel
- Ability to help build effective working relationships at all levels within and outside of the hospital

**Desirable**

- Experience of communicating with the public, both face to face and on the telephone
- Experience of CaMIS, E-referral and Hive

### Education, Training and Qualifications

**Essential**

- Minimum 3 GCSEs at grade C or above, including English (or equivalent)

**Desirable**

- NVQ level 3 or equivalent level of qualification, knowledge or training
- Qualification in information or IT (i.e. ECDL or equivalent)

## Documents

- [useful links (pdf, 185.9kb)](https://www.healthjobsuk.com/documents?edoc=1875)
- [code of conduct (pdf, 235.2kb)](https://www.healthjobsuk.com/documents?edoc=1872)
- [benefits and ngh (pdf, 379.3kb)](https://www.healthjobsuk.com/documents?edoc=1874)
- [jd & ps clinic coordinator (pdf, 392.6kb)](https://www.healthjobsuk.com/documents?vdoc=10346956)
- [respect and support document (pdf, 207.1kb)](https://www.healthjobsuk.com/documents?edoc=1869)
- [staff fair processing statement (pdf, 90.4kb)](https://www.healthjobsuk.com/documents?edoc=1868)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
