# Clinic Administrator

> NHS job listing from Job Clerk for Cambridge University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/clinic-administrator/40a9a356-6637-4a8e-b38a-87fa2ed7411e
- **Markdown:** https://www.jobclerk.com/job/clinic-administrator/40a9a356-6637-4a8e-b38a-87fa2ed7411e.md

## Summary

- **Status:** Archived / closed
- **Employer:** Cambridge University Hospitals NHS Foundation Trust
- **Location:** Addenbrookes Hospital-Division D
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 p.a. pro rata
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, Flexible working, 37.5 hours per week (Full Time or Part Time / Flexible working hours may be considered)
- **Closing date:** 2026-08-17T22:59:00.000Z
- **Posted:** 2026-08-10T09:41:01.092Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cambridgeshire/Cambridge/Cambridge_University_Hospitals_NHS_Foundation_Trust/Division_Audiology/Division_Audiology-v8208838
- **Employer website:** https://www.cuh.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen for a highly motivated individual to join our Audiology admin team. We wish to appoint an enthusiastic and experienced Clinic Administrator to join our team.

We are looking for a candidate with excellent organisational and communication skills who can work well under pressure. You must be able to work well within a team and be able to manage, prioritise and organise your own workload. You should be able to enhance a positive approach to our working environment and be able to work flexibly depending on the service demand.

### Main duties of the job

To deliver and maintain a professional administrative and reception service across all of Hearing Services to all its users, patients, relatives and colleagues.

To provide a professional reception service, to all its users including patients, relatives and colleagues.

To ensure that all clinics are fully utilized by collaborating closely with both Administrative and Clinical Teams.

To ensure effective clinical bookings/cancellation following trust guidelines.

### Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

- applied for a Graduate visa

- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

This vacancy will close at midnight on 17th August 2026.

Interviews are due to be held on 8th September 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Skills

**Essential**

- Ability to work as part of a team
- Good communication skills including telephone, email and face to face
- Ability to follow processes and procedures
- High level of ability to organise and manage own time keeping to schedule and deadlines
- Accurate and speedy typing and key board skills
- Good organisational skills
- Ability to meet deadlines
- Willing to take on/learn new skills
- Ability to show attention to detail and accuracy
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents

**Desirable**

- Ability to touch type

### Knowledge

**Essential**

- Understanding of confidentiality and data protection
- Understanding of customer service

**Desirable**

- Knowledge of the Trust including awareness of the Trust's priorities
- Knowledge of Trust information systems
- Knowledge of Medical Terminology

### Experience

**Essential**

- Experience of working in a busy office environment or reception role
- Experience of prioritising, planning and organising own tasks
- Working with guidelines
- Experience of customer service or dealing with the public
- Data entry
- Experience of IT packages - Microsoft Office

**Desirable**

- Previous experience of working in the NHS
- Previous experience of working within medical records
- Experience of call handling
- Experience of dealing with difficult situations and confrontations
- Experience of working with Auditbase and EPIC

### Qualifications

**Essential**

- Educated to GCSE level or equivalent
- NVQ level 2 Customer Service/ Business Admin /ITQ or equivalent experience

**Desirable**

- Typing qualification or equivalent
- Secretary qualification or equivalent

### Additional Requirements

**Essential**

- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

## Documents

- [applicant information pack (pdf, 276.3kb)](https://www.healthjobsuk.com/documents?vdoc=10525289)
- [completing your application - information for applicants (pdf, 222.9kb)](https://www.healthjobsuk.com/documents?vdoc=10525290)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
