# Clerical Worker > NHS job listing from Job Clerk for Leeds Teaching Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clerical-worker/a4e1b959-1194-4242-b10d-9c0a3d7f5cde - **Markdown:** https://www.jobclerk.com/job/clerical-worker/a4e1b959-1194-4242-b10d-9c0a3d7f5cde.md ## Summary - **Status:** Live - **Employer:** Leeds Teaching Hospitals NHS Trust - **Location:** St James's University Hospital - **Workplace type:** onsite - **Profession:** Worker (discipline unspecified) - **Grade:** Band 2 - **Salary:** £25,272 a year - **Contract type:** Permanent - **Employment type:** Part-time - **Closing date:** 2026-09-16T23:59:00.000Z - **Posted:** 2026-09-02T10:52:51.126Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9298-26-0879 - **Application URL:** https://vacancies.leedsteachinghospitals.jobs/Job/JobDetail?jobid=2007&source=JobtrainNHSJobs - **Employer website:** https://www.leedsth.nhs.uk ## Job Content ### Job summary We have an exciting opportunity to join our administration team as a Receptionist within the Dental Department at the Leeds Dental Institute. We are seeking a motivated, enthusiastic team player who enjoys working in a fast-paced environment. The appointed individual will provide administrative support to colleagues and the clinical team, and help to deliver a high standard of service. They will work within our patient reception, booking appointments, answering telephone calls and supporting patients to access and attend the service in an efficient manner. The suitable candidate should be a friendly, welcoming, and helpful representative of our department and the NHS. ### Main duties of the job The candidate will work in the Dental department within a diverse, inclusive and collaborative team who are friendly and supportive. They will work closely with other members of our administrative team and also alongside the clinical team consisting of, consultants, specialist dentists, dental trainees, Dental Nurses and also our undergraduate department. A full induction and training will be provided with a period of mentorship to support introduction to a new role. The working hours for this post are Tuesday - Friday 08:30am - 17:00pm. This advert may close once sufficient applicants have applied. ### About us The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do. ### Details - Date posted: 02 September 2026 - Pay scheme: Agenda for change - Band: Band 2 - Salary: £25,272 a year - Contract: Permanent - Working pattern: Part-time - Reference number: 002005 - Job locations: Cross Site, Leeds, West Yorkshire, LS2 9LU, United Kingdom ### Job responsibilities Shortlisting Date: 24-09-2026 Interview Date: 30-09-2026 Why you should join our Team Come and join our diverse workforce and become part of The Leeds Way sharing our vision and values. Leeds Teaching Hospitals NHS Trust is one of the largest acute health providers in the UK and based in one of the fastest growing and vibrant cities in the north. At Leeds Dental Hospital we aim to be a fair, inclusive and supportive CSU with positive caring teams who are champions of the Leeds Way values. Our Trust values of being kind, open and honest, responsible and one team, make us different from other Trusts and we see this as a strength, as well as a responsibility. We offer employees a range of value propositions such as job security, possible flexible working, pension scheme, cycle to work scheme, option to purchase additional annual leave, salary sacrifice scheme + more. What you will bring to the role KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Qualifications - GSCEs or Equivalent in Maths and English Experience - Previous Clerical Experience (desirable) - Previous Reception/Customer Care Experience (desirable) - IT Skills/computer literate. - Working within a fast-paced office environment (desirable) Special Knowledge - Insight into role and responsibilities of post - Be fully conversant with Medical Records policies and procedures and have complete understanding of standards to be achieved. - Be aware of key indicators and service level agreements within the department. Disposition / Attitude - Willing to undergo job training as required on a range of Patient Administration and other Systems. - Able to work on own initiative, within agreed departmental guidelines - Committed to working collaboratively with colleagues and shareholders - Professional attitude Practical Skills - Good interpersonal skills - Effectively communicate with patients and team members - Able to multitask in a busy environment - Prioritising and managing your workload. - Organisational skills Please see the attached job description for further information about this vacancy. About Leeds Teaching Hospital NHS Trust Our Trust values The Leeds Way is working together to support each other and deliver the best possible care to patients. We are. Responsible Open and Honest One Team Kind Our Trust priorities Our purpose: Excellent, safe and sustainable care for every patient every time Our priorities: People Improvement and Innovation Partnerships Outcomes To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here. We reserve the right to close this advert early if we receive a high number of suitable applications. ## Person Specification ### Training **Essential** - Training on systems will be a necessary part of the job. - A willingness to undergo training. **Desirable** - Involvement in further or higher education ### Qualifications **Essential** - Educated to GSCE or equivalent level ### Practical Skills **Essential** - Using own initiative. - forward thinking. - Prioritisation skills. - Communication skills. - Able to multitask in a busy environment. - Good interpersonal skills. - Computer literate. - Detail oriented - Confident in Microsoft applications. - Effectively communicate with patients and team members - Organisational skills - Able to communicate with all levels of staff - Customer Care skills ### Other Requirements **Essential** - Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy - Able to work across all Trust sites **Desirable** - Occupational Health Screening ### Knowledge and Understanding **Essential** - The need for excellent customer care skills - Good standard of written and spoken English - Maintaining a safe environment and their responsibilities in relation to acts and omissions - Basic computer literacy and willingness to further computer skills. - A willingness to understand all policies and procedures governing the Trust’s approach and delivery to Patient Administration. - Recognises the importance of Data Protection and confidentiality - Be aware of what information can be disclosed to staff, patients and other agencies - Have understanding of Health and Safety rules and individual responsibilities in relation to acts and omissions ### Experience and Special Knowledge **Essential** - Previous reception and office experience. - Insight into role and responsibilities of post - Be fully conversant with Medical Records policies and procedures and have complete understanding of standards to be achieved. - Be aware of key indicators and service level agreements within the department. - IT Skills/computer literate. **Desirable** - Reception/Office Administration experience. - NHS Experience - Operation of hospital out-patient receptions. - Previous Clerical Experience - Previous Reception/Customer Care Experience - Working within a fast-paced office environment ### Behaviours and Personal Qualities **Essential** - Efficient, flexible, resilient, organised, punctual. - Good telephone manner. - Ability to work as part of a team - Able to work on own initiative, within agreed departmental guidelines - Committed to working collaboratively with colleagues and shareholders - Professional attitude - Motivated - Professional attitude and behaviour - Able to adapt to service led changes - Flexible approach to working practices and duties - Team Worker - Attention to detail - Good Time Keeping - Responsibility to others - Reliable - Trustworthy - Adaptable - Integrity, openness and honesty - Logical and problem-solving approach to issues that arise ## Documents - [Job Description and Specification (DOCX, KB)](https://vacancies.leedsteachinghospitals.jobs/Job/GetJobAdvertDocument?Id=3443&JobId=2007) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.