# Clerical Officer/Typist - Gastroenterology > NHS job listing from Job Clerk for Norfolk and Norwich University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clerical-officertypist-gastroenterology/b8f8f36b-f782-4e28-bb48-b4ad07088158 - **Markdown:** https://www.jobclerk.com/job/clerical-officertypist-gastroenterology/b8f8f36b-f782-4e28-bb48-b4ad07088158.md ## Summary - **Status:** Live - **Employer:** Norfolk and Norwich University Hospitals NHS Foundation Trust - **Location:** Norfolk and Norwich University Hospital - **Workplace type:** onsite - **Profession:** Clerical officer - **Grade:** Band 2 - **Salary:** £25,272 per annum (pro rata) - **Contract type:** Permanent - **Employment type:** Full time, Part time, Job share, Flexible working, Full time and part time positions available - **Closing date:** 2026-09-27T22:59:00.000Z - **Posted:** 2026-09-21T15:30:45.437Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/Norfolk_Norwich_University_Hospitals_NHS_Foundation_Trust/Gastroenterology/Gastroenterology-v8300215 - **Application URL:** https://apps.trac.jobs/job-advert/8300215?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.nnuh.nhs.uk ## Job Content ### Job overview The Gastroenterology department at the Norfolk and Norwich University Hospital are looking for motivated, organised and dedicated individuals to join the Gastro Admin Team as Clerical Officers/Typists. As part of this busy and varied role, the successful candidates will support the Gastroenterology Department by working as part of a sub-speciality team to provide administrative support to the medical team, patients, relatives, and external health providers, via multiple forms of communication. ### Main duties of the job The ideal candidates will be conscientious, motivated and committed to providing a professional and efficient administrative and clerical service to patients. The post holders will act as a key point of contact for communication between medical and nursing teams, patients and their relatives, hospital staff, General Practitioners, and external agencies. They will maintain effective working relationships between consultants, patients and relevant healthcare professionals, ensuring that communication is accurate, timely and professional. The successful candidate will demonstrate excellent communication and organisational skills, with the ability to prioritise and manage a constantly changing workload effectively. They will be able to work independently, use their own initiative and contribute positively as part of a wider multidisciplinary team. Key responsibilities will include typing and preparing patient correspondence and clinical letters, ensuring accuracy and confidentiality at all times. The post holder will also be responsible for updating and maintaining each patient’s Referral to Treatment (RTT) pathway in line with Trust policies and guidelines, ensuring information is recorded accurately and within required timescales. ### Detailed job description and main responsibilities - Type patient letters relating to clinics in accurate and timely manner and be able to prioritise workload with the support from the Medical Secretaries/Admin manager - Locate, request and track hospital notes to the department and Health Records Library and file results and correspondence appropriately. - Communicate electronically with secretaries regarding actions to be outcomed from typing to ensure 18 week targets are met. - Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases. - Work in line with department guidelines and policies, and offer suggestions for improvements to procedures/policies to support the continual development of the service. - Maintain ‘Administration Procedures’ for departmental practices, to ensure colleagues can cover workload in absence and offer suggestion at regular team meeting for improvements in working practices. Please refer to the Job Description for the full specification of responsibilities and requirements for this post. Please note that this advertised position, which is part of occupation code 4217 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible. ## Person Specification ### Skills **Essential** - Good Interpersonal skills - Understand the need for confidentiality ### Experience **Essential** - Basic computer skills inc data input, word processing and excel, typing experience/Audio transcription ### Qualifications **Essential** - RSA2/NVQ 2 typing qualification or equivalent experience **Desirable** - Knowledge of medical terminology ### Attitude, aptitude **Essential** - Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence - Demonstrates understanding and commitment to Equality, Diversity and Inclusion ## Documents - [useful links (pdf, 184.6kb)](https://www.healthjobsuk.com/documents?edoc=2809) - [staff benefits (pdf, 674.5kb)](https://www.healthjobsuk.com/documents?edoc=901) - [job description (pdf, 288.4kb)](https://www.healthjobsuk.com/documents?vdoc=10620479) - [nnuh fraud prevention notice (pdf, 104.6kb)](https://www.healthjobsuk.com/documents?edoc=3081) - [our nnuh lgbt+ staff network (pdf, 675.0kb)](https://www.healthjobsuk.com/documents?edoc=2367) - [our nnuh women's staff network (pdf, 103.1kb)](https://www.healthjobsuk.com/documents?edoc=2473) - [our nnuh together staff network (pdf, 370.4kb)](https://www.healthjobsuk.com/documents?edoc=2166) - [our nnuh disability and long term conditions staff network (pdf, 607.0kb)](https://www.healthjobsuk.com/documents?edoc=2424) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.