# Clerical Officer/Receptionist

> NHS job listing from Job Clerk for Sheffield Teaching Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/clerical-officerreceptionist/cf3b9729-09fb-427e-bb4e-e99c67eefea4
- **Markdown:** https://www.jobclerk.com/job/clerical-officerreceptionist/cf3b9729-09fb-427e-bb4e-e99c67eefea4.md

## Summary

- **Status:** Live
- **Employer:** Sheffield Teaching Hospitals NHS Foundation Trust
- **Town:** Sheffield
- **Region:** North East and Yorkshire
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 pa/pro rata for part time staff
- **Contract type:** 12 months (Fixed term for 12 months due to short term funding. All existing NHS staff will only be considered on a secondment basis)
- **Employment type:** Full time - 37.5 hours per week (Monday to Friday, between 08:00-17:00)
- **Closing date:** 2026-07-06T23:59:00.000Z
- **Posted:** 2026-06-29T00:02:45.108Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Sheffield/Sheffield_Teaching_Hospitals_NHS_Foundation_Trust/Administrative_Services/Administrative_Services-v7997703
- **Application URL:** https://apps.trac.jobs/job-advert/7997703?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sth.nhs.uk

## Job Content

### Job overview

*** THIS VACANCY MAY BE CLOSED EARLY DUE TO THE HIGH VOLUME OF APPLICATIONS RECEIVED ***

An opportunity has arisen for an enthusiastic individual to join our dynamic and supportive MSK Therapy Services Teams based at the Northern General Hospital and the Royal Hallamshire Hospital.  The teams provide a reception and administrative service to the patients attending Occupational Therapy and Physiotherapy as well as to the MSK Therapy staff.

This post would be based at the Royal Hallamshire Hospital, but also may be required at the Northern General Hospital so flexibility would be essential.

Applicants will have experience of working with the public and in a team environment. You will be an excellent communicator with the ability to organise your time and workload efficiently and work on your own initiative.

Basic keyboard skills and a working knowledge of computers is an essential requirement.  Appropriate training would be given to the post holders along with regular support sessions.

### Main duties of the job

To contribute to the delivery of an efficient and effective administrative service within the Department. The NHS administrative workforce are focused on the ultimate outcome of quality hospital and patient care and have high standards when it comes to liaising with any person the service comes into contact with. They thrive on the busy nature of the role and remain positive, dedicated and determined to produce quality work for themselves and the team around them.

### Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

## Job Details

*** THIS VACANCY MAY BE CLOSED EARLY DUE TO THE HIGH VOLUME OF APPLICATIONS RECEIVED ***

An opportunity has arisen for an enthusiastic individual to join our dynamic and supportive MSK Therapy Services Teams based at the Northern General Hospital and the Royal Hallamshire Hospital. The teams provide a reception and administrative service to the patients attending Occupational Therapy and Physiotherapy as well as to the MSK Therapy staff.

This post would be based at the Royal Hallamshire Hospital, but also may be required at the Northern General Hospital so flexibility would be essential.

Applicants will have experience of working with the public and in a team environment. You will be an excellent communicator with the ability to organise your time and workload efficiently and work on your own initiative.

Basic keyboard skills and a working knowledge of computers is an essential requirement. Appropriate training would be given to the post holders along with regular support sessions.

## Job Description

To contribute to the delivery of an efficient and effective administrative service within the Department. The NHS administrative workforce are focused on the ultimate outcome of quality hospital and patient care and have high standards when it comes to liaising with any person the service comes into contact with. They thrive on the busy nature of the role and remain positive, dedicated and determined to produce quality work for themselves and the team around them.

## Responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

## Person Specification

### Skills and Knowledge

**Essential**

- Understanding of data protection issues and the ability to maintain confidentiality.
- Excellent communication skills, with ability to deal with staff at all levels.
- Displays use of initiative with effective organisational skill.
- Ability to prioritise and work to strict/conflicting deadlines.
- On-going commitment to personal development.

### Further Training (Specialist/Managem ent previous job training)

**Essential**

- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.

**Desirable**

- Previous experience Infoflex / 59R Software.
- Previous experience of PAS / Infoflex / SystmOne / Connect (area specific software)

### Experience (Previous/current work or any other relevant experience)

**Essential**

- Experience of working within an office environment.
- Experience of working in a public facing role.

**Desirable**

- Relevant experience within the NHS.

### Education and Qualifications (General education/further and professional)

**Essential**

- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience

**Desirable**

- NVQ Level II in Business Administration / Customer Service / IT

## Documents

- [staff benefits (pdf, 2.7mb)](https://www.healthjobsuk.com/documents?edoc=2420)
- [band 2 job description (pdf, 464.4kb)](https://www.healthjobsuk.com/documents?vdoc=10282319)
- [information for candidates (pdf, 496.3kb)](https://www.healthjobsuk.com/documents?edoc=2162)
- [band 2 person specification (pdf, 168.6kb)](https://www.healthjobsuk.com/documents?vdoc=10282320)
- [applicants - how we use your information (pdf, 87.4kb)](https://www.healthjobsuk.com/documents?edoc=2165)
- [getting to work at sheffield teaching hospitals (pdf, 305.0kb)](https://www.healthjobsuk.com/documents?edoc=2163)
- [policy statement on the recruitment of ex-offenders (pdf, 124.0kb)](https://www.healthjobsuk.com/documents?edoc=2211)
- [a guide to using artificial intelligence and with your personal statement (pdf, 163.6kb)](https://www.healthjobsuk.com/documents?edoc=2894)
- [candidate application best practice guide - please read before completing your application (pdf, 304.4kb)](https://www.healthjobsuk.com/documents?edoc=2161)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
