# Clerical Officer/Receptionist > NHS job listing from Job Clerk for Leeds Teaching Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clerical-officerreceptionist/7eb02b15-84ff-41dc-985f-44a391c325e9 - **Markdown:** https://www.jobclerk.com/job/clerical-officerreceptionist/7eb02b15-84ff-41dc-985f-44a391c325e9.md ## Summary - **Status:** Live - **Employer:** Leeds Teaching Hospitals NHS Trust - **Location:** St James's University Hospital - **Workplace type:** onsite - **Profession:** Clerical officer - **Grade:** Band 2 - **Salary:** £25272.00 - **Contract type:** Permanent - **Employment type:** Part-time - **Closing date:** 2026-09-17T23:59:00.000Z - **Posted:** 2026-09-03T13:31:59.077Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9298-26-0885 - **Application URL:** https://vacancies.leedsteachinghospitals.jobs/Job/JobDetail?jobid=2023&source=JobtrainNHSJobs - **Employer website:** https://www.leedsth.nhs.uk ## Job Content ### Job summary To provide a high standard of clerical/reception service to patients and the department, adhering to departmental guidelines and policies. The post holder will receive and check documentation, reports, patient information, processing appropriately, within departmental guidelines, including entering information on to the appropriate IT system, and retrieve information as and when required. ### Main duties of the job To process patient and other documentation. To be the first point of contact for patients and other visitors to the department. To provide an administrative/clerical service to the department/team. To support the delivery of a high standard of service to patients, staff and Trust departments. ### About us The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do. ### Details - Date posted: 03 September 2026 - Pay scheme: Agenda for change - Band: Band 2 - Salary: £25,272 a year - Contract: Permanent - Working pattern: Part-time - Reference number: 002021 - Job locations: Cross Site, Leeds, West Yorkshire, LS1 3EX, United Kingdom ### Job responsibilities For questions about this job, contact: Name: Madison Calvert Position: Supervisor Email: madisoncalvert@nhs.net Shortlisting Date: 24-09-2026 Interview Date: 30-09-2026 Why you should join our Team Come and join our diverse workforce and become part of The Leeds Way sharing our vision and values. Leeds Teaching Hospitals NHS Trust is one of the largest acute health providers in the UK and based in one of the fastest growing and vibrant cities in the north. At Leeds Dental Hospital we aim to be a fair, inclusive and supportive CSU with positive caring teams who are champions of the Leeds Way values. Our Trust values of being kind, open and honest, responsible and one team, make us different from other Trusts and we see this as a strength, as well as a responsibility. We offer employees a range of value propositions such as job security, possible flexible working, pension scheme, cycle to work scheme, option to purchase additional annual leave, salary sacrifice scheme + more What you will bring to the role The candidate will bring a professional, organised and positive approach to the role, with the ability to work independently while also contributing effectively as part of a team. They have strong interpersonal and communication skills, enabling them to communicate clearly and respectfully with patients, colleagues and stakeholders. They are able to multitask and prioritise effectively in a busy environment, while managing their workload efficiently and working within agreed departmental guidelines. They are also willing to undertake any training required, including learning a range of Patient Administration and other systems, demonstrating a commitment to developing their skills and supporting the needs of the service. Please see the attached job description for further information about this vacancy. About Leeds Teaching Hospital NHS Trust Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our four values are: Kind Open and Honest Responsible One Team All our actions and endeavours will be guided and evaluated through these values Were committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. Were looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. Were dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond. Application guidance: We understand that more applicants are using artificial intelligence (AI) technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. Its important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form. Sponsorship Eligibility To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here. We reserve the right to close this advert early if we receive a high number of suitable applications. ## Person Specification ### Experience **Essential** - Admin or Clerical Experience ### IT Skills and Knowledge **Essential** - Insight into duties and responsibilities of post - Be fully conversant with Medical Records policies and procedures and have complete understanding of standards to be achieved. - Be aware of key indicators and service level agreements within the department. - Working knowledge of patient related databases **Desirable** - ECDL or equivalent ### Qualifications and Training **Essential** - Literate / Numerate - Willing to undergo training as required - Willing to undergo job training as required on a range of Patient administration and other Systems. - Participate in in-service and mandatory training - Participate in annual performance appraisal with commitment to agreed PDP (Personal Development Plan) **Desirable** - NVQ2 in Customer Care or equivalent ### Team Working and Initiative **Essential** - Able to work as part of a multidisciplinary team - Able to work on own initiative, within agreed departmental guidelines - Able to work on own initiative within agreed guidelines ### Personal Qualities and Approach **Essential** - Motivated, keen to learn - Reliable - Trustworthy - Adaptable - Flexible approach to duties and working practices - Friendly manner - Committed to working with people - Professional attitude - Customer Care skills ### Communication and Interpersonal Skills **Essential** - Good interpersonal skills - Effectively communicate with patients and team members - The need for excellent customer care skills - Good standard of written and spoken English ### Occupational Health and Practical Requirements **Essential** - Able to fulfil Occupational Health requirements for the post, including: - Able to locate and collect patient and other documentation from around Trust sites. - Able to use departmental equipment to file and retrieve documentation. - Able to work across both Trust main sites ## Documents - [JOB DESCRIPTION AND PERSON SPECIFICATION (DOC, KB)](https://vacancies.leedsteachinghospitals.jobs/Job/GetJobAdvertDocument?Id=3483&JobId=2023) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.