# Clerical Officer/Receptionist

> NHS job listing from Job Clerk for Sheffield Teaching Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/clerical-officerreceptionist/58df4868-bab0-4a33-9a51-85b12fd222b8
- **Markdown:** https://www.jobclerk.com/job/clerical-officerreceptionist/58df4868-bab0-4a33-9a51-85b12fd222b8.md

## Summary

- **Status:** Live
- **Employer:** Sheffield Teaching Hospitals NHS Foundation Trust
- **Location:** Northern General Hospital
- **Workplace type:** onsite
- **Profession:** Clerical officer
- **Grade:** Band 2
- **Salary:** £25,272 pa/pro rata for part time staff
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (08:00-16:00 or 09:00-17:00 on a rota basis ( Part time applications will also be considered))
- **Closing date:** 2026-10-11T22:59:00.000Z
- **Posted:** 2026-09-30T23:06:29.887Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Sheffield/Sheffield_Teaching_Hospitals_NHS_Foundation_Trust/Occupational_Health/Occupational_Health-v8330215
- **Application URL:** https://apps.trac.jobs/job-advert/8330215?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sth.nhs.uk

## Job Content

### Job overview

This is an exciting opportunity for a committed and enthusiastic member of the administration team who is passionate about the delivery of a high quality service.

The successful candidate will have significant experience in administrative duties, good customer care skills, experience of dealing with enquiries either by telephone or face to face, have NVQ level 2 or equivalent level of experience in administration and office procedures as well as good typing/keyboard skills.

### Main duties of the job

The post holder is responsible for ensuring the provision of an efficient clinical support service including Reception/Contact Centre service, undertaking the administrative duties associated with medical and nurse clinics and maintaining the medical records filing systems.

### Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Experience

**Essential**

- Experience of working within an office environment
- Experience of working in a public facing role.

**Desirable**

- Relevant experience within the NHS

### Further Training

**Essential**

- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.

**Desirable**

- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne (area specific software)

### Skills and Knowledge

**Essential**

- Understanding of Data protection issues and the ability to maintain confidentiality.
- Excellent communication skills, with ability to deal with staff at all levels.
- Good working knowledge of Microsoft Office Packages particularly Microsoft Excel
- Ability to deal with patients details in a caring and confidential manner
- Displays use of initiative with effective organisational skill
- Excellent time management skills with the ability to prioritise and meet deadlines
- On-going commitment to personal development

### Education and Qualifications

**Essential**

- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience

**Desirable**

- NVQ Level II in Business Administration / Customer Service / IT

## Documents

- [staff benefits (pdf, 2.7mb)](https://www.healthjobsuk.com/documents?edoc=2420)
- [job description (pdf, 432.4kb)](https://www.healthjobsuk.com/documents?vdoc=10653014)
- [person specification (pdf, 168.6kb)](https://www.healthjobsuk.com/documents?vdoc=10653015)
- [information for candidates (pdf, 496.3kb)](https://www.healthjobsuk.com/documents?edoc=2162)
- [applicants - how we use your information (pdf, 87.4kb)](https://www.healthjobsuk.com/documents?edoc=2165)
- [getting to work at sheffield teaching hospitals (pdf, 212.3kb)](https://www.healthjobsuk.com/documents?edoc=2163)
- [policy statement on the recruitment of ex-offenders (pdf, 124.0kb)](https://www.healthjobsuk.com/documents?edoc=2211)
- [a guide to using artificial intelligence and with your personal statement (pdf, 163.6kb)](https://www.healthjobsuk.com/documents?edoc=2894)
- [candidate application best practice guide - please read before completing your application (pdf, 304.4kb)](https://www.healthjobsuk.com/documents?edoc=2161)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.