# Clerical Officer

> NHS job listing from Job Clerk for Bolton NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/clerical-officer/0bc095ac-215b-4ed5-85da-f81cde1c30eb
- **Markdown:** https://www.jobclerk.com/job/clerical-officer/0bc095ac-215b-4ed5-85da-f81cde1c30eb.md

## Summary

- **Status:** Live
- **Employer:** Bolton NHS Foundation Trust
- **Location:** Breightmet Health Centre
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, 37.5 hours per week
- **Closing date:** 2026-09-03T22:59:00.000Z
- **Posted:** 2026-08-20T13:51:19.258Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Lancashire/Bolton/Bolton_NHS_Foundation_Trust/Neurology_Long_Term_Conditions/Neurology_Long_Term_Conditions-v8202344
- **Application URL:** https://apps.trac.jobs/job-advert/8202344?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.boltonft.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen for admin and clerical staff to join the Neurology Long Term Conditions and Stroke Community Therapy teams.

We have opportunities available to work within our Neurology Long Term Conditions and Neurotherapy and Stroke Therapy Services . The role will be to provide administrative support to services and part and full time hours would be considered. Candidates must be highly motivated and able to multi-task in a busy administration office. Excellent communication skills are essential as you will be expected to work with a diverse range of people. Good IT skills and attention to detail are also a must; we aim to deliver a high standard of service to our patients and medical team.

The department oversees a high volume workload, so you must be able to demonstrate experience of meeting deadlines. The ability to work effectively as part of a team is essential.

Please note: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK at the time of application, as we are unable to support visa applications for this position.

### Main duties of the job

Main roles and responsibilities will include

- Storage, retrieval and archiving of case notes to support outpatient episodes, customer service, patient registration and data input.
- Maintain knowledge of filing systems and ability to file casenotes in correct location. Understand importance of accurate and timely filing.
- If casenotes are not in main storage areas use tracking system to locate and request where necessary.
- Action any telephone request from colleagues, patients, outside agencies.
- Update LE2.2 tracking system to show location and current status of casenotes in relation to document management.
- Filing confidential information away into the casenotes and retrieving casenotes for consultants, secretaries or nurses.
- Registering of referrals and booking appointments on the Trust systems
- Daily checking of the Envoy system to ensure cancellation slots are fully utilised.

### Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience, please take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Skills

**Essential**

- Ability to work under pressure to meet deadlines and targets
- Accurate filing skills
- Willing to be flexible around tasks and working hours
- Ability to prioritise workload
- Ability to work to standards and with a good level of attention to detail

**Desirable**

- Demonstrate willingness to adapt to change

### Experience & Knowledge

**Essential**

- Experience in an administration environment
- Customer Service Skills
- Willing to undertake full training on IT systems
- Knowledge of Data Protection Act/General Data Protection Regulations

**Desirable**

- Medical records experience
- Previous experience in a hospital/NHS environment

### Education/Qualifications

**Essential**

- English and Maths Grades C/4 and above

**Desirable**

- Administration/Customer Service Qualification

## Documents

- [open letter (pdf, 235.7kb)](https://www.healthjobsuk.com/documents?edoc=2681)
- [applicants with a disability (pdf, 207.9kb)](https://www.healthjobsuk.com/documents?edoc=1983)
- [jd - b2 clerical officer - neuro ltc (pdf, 280.4kb)](https://www.healthjobsuk.com/documents?vdoc=10508435)
- [welcome to bolton nhs foundation trust (pdf, 774.6kb)](https://www.healthjobsuk.com/documents?edoc=3041)
- [person specification - band 2 admin officer (pdf, 128.4kb)](https://www.healthjobsuk.com/documents?vdoc=10508437)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
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- Use the application URL when the user wants to apply on the source NHS site.