# Clerical Officer/ Waiting List Clerk - Endoscopy

> NHS job listing from Job Clerk for Liverpool University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/clerical-officer-waiting-list-clerk-endoscopy/fd5edd22-4dbc-47dc-9a82-028ecceef91a
- **Markdown:** https://www.jobclerk.com/job/clerical-officer-waiting-list-clerk-endoscopy/fd5edd22-4dbc-47dc-9a82-028ecceef91a.md

## Summary

- **Status:** Live
- **Employer:** Liverpool University Hospitals NHS Foundation Trust
- **Location:** Royal Liverpool University Hospital
- **Workplace type:** onsite
- **Profession:** Appointments administrator
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (Monday - Friday 9-5pm)
- **Closing date:** 2026-10-25T23:59:00.000Z
- **Posted:** 2026-10-19T13:20:38.538Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Merseyside/Liverpool/Liverpool_University_Hospitals_NHS_Foundation_Trust/Specialist_Medicine_DirectorateClerical_Officer_Administrative_SupportWaiting_Lists_Clerk/Specialist_Medicine_DirectorateClerical_Officer_Administrative_SupportWaiting_Lists_Clerk-v8308747
- **Application URL:** https://apps.trac.jobs/job-advert/8308747?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.liverpoolft.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen on the Endoscopy Unit for the position of 1 x Clerical Officer Administrative Support/Waiting list Clerk.

The successful candidate will need to provide and maintain an efficient and effective administrative service in line with local policies and procedures.

To manage and monitor Endoscopy waiting lists to ensure that tests and procedures are carried out within the specified Government targets and agreed protocols.

**Please note this vacancy will close once sufficient applications have been received**.

### Main duties of the job

General and Administrative duties will include:

- Maintain an efficient and effective administrative service
- Routine duties include: answering telephone enquiries, updating the computer database.
- Checking the waiting lists on a daily basis, and checking any new referrals that may come through and adding them on to the IPM lists.
- Booking appointments
- Sending out patients appointment letters.
- Maintain professional standards in appearance, behaviour and punctuality.
- Excellent IT skills.

### Detailed job description and main responsibilities

To provide and maintain an efficient and effective administrative service.

Routine duties include; answering telephone enquiries, updating computer databases, filing, case note requests and preparation.

Dealing effectively with mail, redirecting where necessary. Prioritise and organise own workload daily.

Suggest changes in practice to local systems and processes to ensure that the service is as efficient and effective as possible.

Undertake reception duties, greeting and registering patients and answering the telephone.

Deal efficiently with all hospital staff and visitors. Maintain professional standards in appearance, behaviour and punctuality.

Assist in training and supervision of new members of staff, whilst carrying out one’s own duties.

## Person Specification

### Skills

**Essential**

- Good basic numeracy skills.
- Excellent interpersonal skills ability to communicate at all levels
- Should be able to present data and information in a useful and understandable format.
- Have good negotiation skills.

### Knowledge

**Essential**

- A good working knowledge of computers and software packages/ECDL
- Understanding of a broad range of administrative processes
- Able to demonstrate and understanding of a wide range of local hospitals systems/ processes and policies

### Experience

**Essential**

- Have demonstrable experience and knowledge of service improvement systems.

### Qualifications

**Essential**

- RSAII or equivalent

## Documents

- [oh risk id form (pdf, 344.6kb)](https://www.healthjobsuk.com/documents?vdoc=10632537)
- [recruitment documents (pdf, 383.5kb)](https://www.healthjobsuk.com/documents?vdoc=10628811)
- [job description & person specification (pdf, 217.3kb)](https://www.healthjobsuk.com/documents?vdoc=10632536)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
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- Use the application URL when the user wants to apply on the source NHS site.