# Clerical officer for Walsall community stroke/ ESD team > NHS job listing from Job Clerk for Walsall Healthcare NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clerical-officer-for-walsall-community-stroke-esd-team/adbfff8b-65e5-4e3f-a3ef-ec32c34a2cb2 - **Markdown:** https://www.jobclerk.com/job/clerical-officer-for-walsall-community-stroke-esd-team/adbfff8b-65e5-4e3f-a3ef-ec32c34a2cb2.md ## Summary - **Status:** Live - **Employer:** Walsall Healthcare NHS Trust - **Town:** Walsall - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 N/A - **Contract type:** Permanent - **Employment type:** Part time - 20 hours per week (May require 7 day working in line with service delivery) - **Closing date:** 2026-07-22T23:59:00.000Z - **Posted:** 2026-07-08T14:42:23.099Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Birmingham_Black_Country/Wednesbury/Walsall_Healthcare_NHS_Trust/Clerical_Officer_band/Clerical_Officer_band-v7875014 - **Application URL:** https://apps.trac.jobs/job-advert/7875014?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.walsallhealthcare.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen for a dynamic individual with previous clerical experience in a healthcare environment to join our team. The post holder to be embedded within a community stroke team which deliver MDT care for the stroke patients of Walsall. Effective clerical support is essential to the team to be able to deliver,high quality  patient care. ### Main duties of the job - To provide efficient, effective and comprehensive  administrative support to the team leader and the Walsall community stroke team as a whole to enable the team to work at their most effective. To maintain Walsall Healthcare NHS Trust values in all aspects of the job. . ### Detailed job description and main responsibilities - Act as central point for all routine non-clinical enquiries, messages and communications (verbal and written) - Provide clerical support as required and/or as assigned. - Respond promptly and appropriately to external and internal telephone queries from clients, carers/relatives, members of the general public and members of the multi-disciplinary team. - To refer any clinical enquires to relevant clinical teams and team leaders in a timely manner. - Handle, maintain and track departmental files and/or patient records accurately, confidentially and sensitively according to approved organisational and governance standards. - Process detail relating to patients and staff promptly and accurately and in an organised manner. - Entering appointment details or other job related data into computer as required - Arrange meetings and attend meetings if requested to take and produce accurate minutes of the meeting, circulation of supporting papers adhering to set timescales. - Work on own initiative by planning own workload and/or tasks arranging own diary to resolve conflicting appointments to ensure needs of the service are met - Requesting stationary and other consumables relevant to local base using e-procurement system and/or non stock in line with financial standing regulations and maintain adequate stock levels, receiving deliveries ensuring that they are checked, logged and forwarded to the appropriate staff member. - Requesting stationary and other consumables relevant to local base using e-procurement system and/or non stock in line with financial standing regulations and maintain adequate stock levels, receiving deliveries ensuring that they are checked, logged and forwarded to the appropriate staff member. - Reporting of faults i.e. general maintenance issues ## Person Specification ### Other **Essential** - - Able to liaise with staff at all levels - - Adhere to Trust policy and procedures - - Confidentiality and discretions - - Understand the visions and values of Walsall Healthcare NHS Trust ### Experience **Essential** - - Experience in office and administration procedures - - Ability to demonstrate confidentiality - - Experience of working in a health care office environment ### Flexibility **Essential** - - Willingness to be flexible and be part of a team ### Qualifications **Essential** - - GCSE Maths and English - - NVQ Level 3 or Equivalent - - RSA Typing level 3 or equivalent ### Key Competencies **Essential** - - Information and Knowledge – Able to contribute to the processing, modification, structure, maintenance, presentation and monitoring of data and information with a team or as assigned. - - Service Improvement:- able to contribute to the improvement of service, making recommendations and applying suggestions as agreed within the team ### Skills and Aptitudes **Essential** - - Communication – able to communicate with a range of people on a range of matters, some of which may concern difficult matters or difficult situations with support - - Personal and People Development: able to develop own skills and knowledge and contribute to the development of others. - - Health, Safety and Security:- able to monitor and maintain health, safety and security of self and others. - - Quality:- able to maintain quality in own work, encourage others to do so and contribute to improving quality - - Equality and Diversity:- able to support and promote equality and value diversity - - Ability to work under pressure and to tight deadlines - - Good Communication skills - - Good Team skills - - Good Organisational Skills - - Knowledge of Medical Terminology - - Knowledge of Microsoft Office packages ## Documents - [flexible working document (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=2426) - [clerical officer- walsall community stroke/esd team (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?vdoc=10148810) - [ps clerical officer walsall community stroke team (pdf, 920.5kb)](https://www.healthjobsuk.com/documents?vdoc=10148811) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.