# Clerical Officer - Emergency Department > NHS job listing from Job Clerk for Sheffield Children's NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clerical-officer-emergency-department/026e2d9e-bd71-49aa-b4ff-068ec4927e2f - **Markdown:** https://www.jobclerk.com/job/clerical-officer-emergency-department/026e2d9e-bd71-49aa-b4ff-068ec4927e2f.md ## Summary - **Status:** Archived / closed - **Employer:** Sheffield Children's NHS Foundation Trust - **Location:** Sheffield - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum pro rata - **Contract type:** Permanent: 20 hours to be worked across Monday – Sunday, 4.30 pm – 9.30pm (days to be agreed, with some flexibility) - **Employment type:** Part time - 20.5 hours per week (Covering a 24-hour service - days and nights required) - **Closing date:** 2026-08-13T22:59:00.000Z - **Posted:** 2026-08-03T00:02:17.298Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Sheffield/Sheffield_Childrens_NHS_Foundation_Trust/ED_Reception/ED_Reception-v8195617 - **Employer website:** https://www.sheffieldchildrens.nhs.uk ## Job Content ### Job overview Permanent | Part-time (20 hours) | To be worked across Monday - Sunday 4:30 pm - 9:30 pm Interview date: Wednesday 26th August 2026 We're looking for someone to join our reception and clerical team, where you’ll help ensure the smooth running of our busy Emergency Department. You’ll provide a professional and compassionate service, supporting patients, families, and medical staff in critical moments. We’re looking for someone with a caring attitude, quick thinking, and a desire to help. About You: - Educated to GCSE level or have equivalent experience. - Previous experience in a public-facing role with general office responsibilities. - Enthusiastic and compassionate with the ability to stay calm and professional in challenging situations. - A team player with a desire to contribute to the care and support of others. We’d love to hear from you if you’re passionate about making a difference in the Emergency Department! ### Main duties of the job Reporting to the Deputy Divisional Manager, your responsibilities will include: - Provide a welcoming reception service for patients, ambulance staff and visitors. - Support "resus" situations by taking essential patient details. - Register patients and ensure accurate data entry in the Careflow PAS system. - Direct patients to appropriate areas and answer questions with excellent customer service. - Maintain strict confidentiality and uphold professionalism in challenging situations. - Schedule follow-up appointments ### Detailed job description and main responsibilities For more information on the main responsibilities for this post, please refer to the job description and person specification. Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour. *** This role has been assigned the occupation code 4131 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes Please note: We do not offer visa sponsorship for part-time roles. Diversity Statement At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members. Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, we’re building a workplace where everyone belongs. #LI-Onsite ### Applicant requirements The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Experience of general office duties - Previous experience of dealing with the general public in a workplace setting **Desirable** - Previous experience of clerical work in an Emergency Department or a healthcare environment. ### Personal Attributes **Essential** - Excellent interpersonal skills - Ability to cope with conflicting demands and time pressures - Persuasive and influencing skills - Ability to use own initiative - Ability to remain calm and professional - Team Worker - Flexible and adaptable - Self Motivated - Good levels of accuracy and attention to detail ### Knowledge and Skills **Essential** - Previous experience of using a computerised client database - Excellent keyboard skills **Desirable** - Use of Careflow PAS ### Demonstrates Trust Values **Essential** - Excellence, Accountability, Compassion, Teamwork and Integrity - Together we Care ### Qualifications and Training **Essential** - GCSE Maths and English **Desirable** - ECDL ## Documents - [our edi goals (pdf, 155.7kb)](https://www.healthjobsuk.com/documents?edoc=2909) - [sch local benefits summary (pdf, 120.0kb)](https://www.healthjobsuk.com/documents?edoc=2368) - [clerical officer - emergency department (pdf, 504.3kb)](https://www.healthjobsuk.com/documents?vdoc=10500813) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references.