# Clerical Assistant > NHS job listing from Job Clerk for South Warwickshire University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clerical-assistant/78d902ae-bfd2-4e03-b689-66e80562c3eb - **Markdown:** https://www.jobclerk.com/job/clerical-assistant/78d902ae-bfd2-4e03-b689-66e80562c3eb.md ## Summary - **Status:** Live - **Employer:** South Warwickshire University NHS Foundation Trust - **Location:** The NHS Orchard Centre for Community Health - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-04T22:59:00.000Z - **Posted:** 2026-08-20T11:10:49.772Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Warwickshire/Rugby/South_Warwickshire_University_NHS_Foundation_Trust/Community_Services/Community_Services-v8152343 - **Application URL:** https://apps.trac.jobs/job-advert/8152343?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.swft.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen for a Band 3 Administration Assistant to join the Urgent Community Response (UCR), Community Response Team (CRT) and Rapid Response (RR) service at South Warwickshire University NHS Foundation Trust. The post holder will provide comprehensive administrative and clerical support to the multidisciplinary community teams, ensuring the smooth day-to-day running of the service. Working closely with the Admin Team Lead, Professional Team Leads and Locality Manager, the successful candidate will support patient pathways through the accurate processing of referrals, maintenance of electronic patient records, data collection and reporting, workforce administration and effective communication across internal and external stakeholders. This role is integral to supporting clinicians to deliver timely, high-quality care by ensuring administrative processes are completed efficiently and accurately. ### Main duties of the job To provide high-quality administrative and clerical support to Urgent Community Response (UCR), Community Response Team (CRT) and Rapid Response (RR), Professional Leads and Locality Manager ### Detailed job description and main responsibilities Input into Health Roster: e-expenses, e-roster shift changes, annual leave changes InPhase: Check incident actions, collate incidents, create reports from incidents to assist Team / Professional Leads and Locality Manager To access relevant systems, update risks, HR information, staff records, milestones and actions, including Word and Excel documents on the instruction of Admin Team Lead, Professional Leads and Locality Managers EMIS support, caseload maintenance and problem solving Referral and data inputting (EMIS) Data collection to assist Team / Professional Lead and Locality Manager to produce CCIs / KPIs / IWGC / Orbis Lone Worker Device reports Data collection to assist the Teams / Professional Lead and Locality Manager to produce data quality reports To update as instructed by Team / Professional Lead and Locality Manager, Team action plan as required Complete staff change forms as per policy and as instructed by Team / Professional Lead and Locality Manager Communicates with internal and external stakeholders passing relevant information to team or Professional Leads and Locality Manager as required Disseminate appropriate communications to other Administration Support Communicates using a wide range of sources including telephone, IT, emails, written and face to face contact Takes and conveys messages, reporting any changes to the Team or Professional Lead in charge. This may be work scheduled or changes in patients’ conditions and disseminate appropriate information to junior staff Undertake data collection and collation activities effectively and to time using agreed systems ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Other **Essential** - Must be a non-smoker whilst on duty - Must be able to work flexible hours - Must be willing to undertake Criminal Records Disclosure at enhanced level - Must be legally entitled to work in this country ### Skills **Essential** - Take messages accurately and clearly - Effective verbal and non-verbal communication skills - Must be able to manage resources effectively ### Experience **Essential** - Able to prioritise own workload - Able to maintain efficient filing system ### Qualifications **Essential** - Level 3 RSA /EDI Level 3/OCR Level 3 or equivalent - Experience using Office 2000 including Word **Desirable** - Experience of Excel and e mail packages to Level 3 standard ### Personal Qualities **Essential** - Work as part of a team with minimal supervision - Able to demonstrate an awareness of confidentiality ## Documents - [ps band 3 clerical assistant ucr, crt, rr (pdf, 48.7kb)](https://www.healthjobsuk.com/documents?vdoc=10452208) - [jd band 3 clerical assistant ucr, crt, rr (pdf, 152.6kb)](https://www.healthjobsuk.com/documents?vdoc=10452207) - [occupational health functional requirements form (pdf, 207.6kb)](https://www.healthjobsuk.com/documents?ddoc=1897) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.