# Clerical Assistant-Radiology Department > NHS job listing from Job Clerk for East and North Hertfordshire NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/clerical-assistant-radiology-department/65e6911d-a32a-49c2-89be-9dac57801c88 - **Markdown:** https://www.jobclerk.com/job/clerical-assistant-radiology-department/65e6911d-a32a-49c2-89be-9dac57801c88.md ## Summary - **Status:** Live - **Employer:** East and North Hertfordshire NHS Trust - **Town:** Stevenage - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-03T23:59:00.000Z - **Posted:** 2026-06-19T10:42:26.801Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Hertfordshire/Stevenage/East_North_Hertfordshire_Teaching_NHS_Trust/Radiology/Radiology-v8035774 - **Application URL:** https://apps.trac.jobs/job-advert/8035774?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.enherts-tr.nhs.uk ## Job Content ### Job overview We are recruiting for a Clerical Radiology Department Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. We have a vacancy for a Radiology Department Assistant to support the administration services in the department. This is a demanding but interesting role in a busy department. The RDA team is friendly and hard working. To fit into this job role you must be experienced in dealing with the public and have accurate keyboard and data input skills. Some experience of office and/or reception work is required. Previous work in a hospital would be an advantage but is not essential. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. ### Main duties of the job The Clerical Radiology Department Assistant will providing a welcoming, caring and efficient service. Greeting patients, checking ID, demographics and accuracy of hospital records. Booking the arrival of patients on the computer with appointments and walk-in patients – patients may have electronic or paper requests – in accordance with procedures for location. To communicate effectively and politely with patients, their families/ carers, hospital staff and outside agencies, in a professional and caring manner. To provide correct, accurate and factual information to patients by phone and in person, respecting patient dignity and observing equal opportunities at all times. ### Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. ## Job Details We are recruiting for a Clerical Radiology Department Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. We have a vacancy for a Radiology Department Assistant to support the administration services in the department. This is a demanding but interesting role in a busy department. The RDA team is friendly and hard working. To fit into this job role you must be experienced in dealing with the public and have accurate keyboard and data input skills. Some experience of office and/or reception work is required. Previous work in a hospital would be an advantage but is not essential. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. ## Job Description The Clerical Radiology Department Assistant will providing a welcoming, caring and efficient service. Greeting patients, checking ID, demographics and accuracy of hospital records. Booking the arrival of patients on the computer with appointments and walk-in patients – patients may have electronic or paper requests – in accordance with procedures for location. To communicate effectively and politely with patients, their families/ carers, hospital staff and outside agencies, in a professional and caring manner. To provide correct, accurate and factual information to patients by phone and in person, respecting patient dignity and observing equal opportunities at all times. ## Responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. ## Person Specification ### Skills **Essential** - Excellent communication skills - Excellent customer skills - Working under pressure/multitasking **Desirable** - Face to face experience dealing with the public ### Knowledge **Essential** - Dealing with people - Principles of record keeping ### Other Requirements **Essential** - Understanding of, and commitment to, equality, diversity and inclusion - Role model our Trust values every day ### Previous Experience **Essential** - Customer Service **Desirable** - Office Work - Teamwork - Work in hospital or healthcare setting ### Qualifications / Training **Essential** - English GCSE - Math’s GCSE **Desirable** - NVQ level 3 or equivalent experience - Willing to undertake inhouse training ## Documents - [clerical rda-applicant pack (pdf, 760.3kb)](https://www.healthjobsuk.com/documents?vdoc=10390349) - [showcasing our teaching commitment (pdf, 5.0mb)](https://www.healthjobsuk.com/documents?edoc=2905) - [must read guidance notes - application forms (pdf, 91.9kb)](https://www.healthjobsuk.com/documents?edoc=549) - [policy statement - recruitment of ex-offenders (pdf, 101.1kb)](https://www.healthjobsuk.com/documents?edoc=551) - [guidance on secondments for internal applicants (pdf, 101.3kb)](https://www.healthjobsuk.com/documents?edoc=2748) - [guidance notes for applicants - how your data is used and stored (pdf, 416.6kb)](https://www.healthjobsuk.com/documents?edoc=550) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.