# Claims and Inquest Manager

> NHS job listing from Job Clerk for Imperial College Healthcare NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/claims-and-inquest-manager/640987b5-0a2f-47e1-878b-ef4ce1ddf4db
- **Markdown:** https://www.jobclerk.com/job/claims-and-inquest-manager/640987b5-0a2f-47e1-878b-ef4ce1ddf4db.md

## Summary

- **Status:** Live
- **Employer:** Imperial College Healthcare NHS Trust
- **Location:** St Mary's Hospital (The Bays)
- **Workplace type:** onsite
- **Profession:** Legal professional
- **Grade:** Band 8
- **Salary:** £66,274 - £73,496 Pa inclusive
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-10-25T23:59:00.000Z
- **Posted:** 2026-10-09T15:45:57.673Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Imperial_College_Healthcare_NHS_Trust/Medical_DirectorQuality_Safety/Medical_DirectorQuality_Safety-v8357915
- **Application URL:** https://apps.trac.jobs/job-advert/8357915?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.imperial.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen for an experienced and proactive Inquests and Claims Manager to join Imperial College Healthcare NHS Trust. We are seeking a skilled professional to lead the Trust’s approach to managing inquests and claims, working closely with HM Coroner’s Office, NHS Resolution and external legal representatives.

As a key member of the team, you will ensure robust coordination of legal processes, promote organisational learning from inquests and claims, and support continuous improvement in quality, safety and governance across the Trust

### Main duties of the job

- You will be responsible for leading the Trust’s management of inquests and claims, ensuring timely and effective coordination of all associated processes and providing professional oversight of complex medico-legal matters.
- Acting as the key liaison with HM Coroner’s Office, NHS Resolution and external legal representatives, you will coordinate the preparation of statements, evidence and documentation to support inquests and legal proceedings.
- You will provide expert advice and support to clinical and corporate teams, manage claims made against the Trust in conjunction with NHS Resolution, and commission external legal services where appropriate.
- The role will also be responsible for identifying themes, trends and opportunities for organisational learning arising from inquests and claims, ensuring these are embedded through the Trust’s governance structures to support continuous improvement in quality, safety and patient care.

### Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

## Person Specification

### EDUCATION

**Essential**

- Education to degree level or evidence of study at this level.
- Master’s or equivalent experience

**Desirable**

- ILEX

### Experience

**Essential**

- Evidence of understanding of the Pre Action Protocol for the Resolution of Clinical Disputes and the Coronial process.
- Preparation of witnesses in relation to inquests, clinical negligence / employer and public liability claims
- Experience of managing / co-ordinating a team responsible for a large caseload which includes inquests and clinical negligence / employer and public liability claims Previous recent experience of working in a NHS setting.
- Experience of working with data base/claims management Systems e.g. Datix

**Desirable**

- Clinical experience and knowledge

### SKILLS/ABILITIES

**Essential**

- Must be able to coordinate and plan for legal hearings, which may involve a number of witnesses.
- Day to day management of a team.
- Ability to identify legal issues that require escalation to or advice from senior management.
- Ability to analyse and interpret medical records, reports from clinicians, complaints and incidents documentation and expert evidence in relation to claims and inquests.
- Provide legal advice to NHS employees faced with difficult and distressing situations.
- Ability to represent the Trust in conversations with HM Coroner and external legal providers. Ability to liaise compassionately with family in an inquest setting.
- Provides learning and development to colleagues and other professionals in relation to learning from inquests and claims.

## Documents

- [job description (pdf, 477.2kb)](https://www.healthjobsuk.com/documents?vdoc=10684120)
- [our strategy 2023-25 (pdf, 230.4kb)](https://www.healthjobsuk.com/documents?edoc=427)
- [functional request form (pdf, 152.7kb)](https://www.healthjobsuk.com/documents?vdoc=10684118)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
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