# Children’s SLT Admin and Clerical Officer > NHS job listing from Job Clerk for Croydon Health Services NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/childrens-slt-admin-and-clerical-officer/5163eebe-98ff-4661-82bf-ea01e945e6e1 - **Markdown:** https://www.jobclerk.com/job/childrens-slt-admin-and-clerical-officer/5163eebe-98ff-4661-82bf-ea01e945e6e1.md ## Summary - **Status:** Live - **Employer:** Croydon Health Services NHS Trust - **Town:** Thornton Heath - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £30,630 - £32,346 per annum, pro rata, incl HCAS (outer) - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (08:30am-5pm daily, 5 days per week) - **Closing date:** 2026-06-30T23:59:00.000Z - **Posted:** 2026-06-24T23:02:57.745Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Croydon/Croydon_Health_Services_NHS_Trust/Administration_Childrens_Speech_Language_Therapy/Administration_Childrens_Speech_Language_Therapy-v8108484 - **Application URL:** https://apps.trac.jobs/job-advert/8108484?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.croydonhealthservices.nhs.uk ## Job Content ### Job overview Clerical Officer, Children’s SLT Admin Full time, Permanent An opportunity has arisen to join the Children’s Speech and Language Therapy service in Croydon. We are looking for an enthusiastic and diligent Admin and Clerical Officer who will be predominantly based at the Crystal Children's Development Centre in Croydon. You will be a strong team player with excellent communication skills. An excellent telephone manner is vital as the post holder will have daily direct contact with patients and health professionals. The successful candidate will provide dedicated day to day administrative support and ensure all administrative and clerical requirements are provided in a timely and efficient manner. The post will involve inputting accurate patient information onto databases and our patient information system- EMIS, therefore experience of databases is important. The post holder will also be responsible for supporting the department with administrative duties, which includes generating patient letters and reports, appointment bookings, answering telephone calls, responding to patient enquiries via telephone and email and other duties as required. The post will be working in a fast-paced environment, which requires a calm but proactive approach with the ability to multi-task whilst being thorough, this will involve administering, liaising and acting in an efficient, effective and high-quality manner. Proposed Interview Date - 8th July 2026 ### Main duties of the job - · To contribute to the smooth running of the Speech and Language  Therapy Service by providing a co-ordinated, efficient and effective         administrative and clerical service. To handle telephone and written enquiries from internal services and external agencies politely and effectively To communicate effectively, giving verbal and written correspondence to internal services and external agencies. To be a point of contact for internal services and external agencies for any queries relating to Children’s Speech and Language Therapy. To provide and receive information electronically, verbally or in written format of a complex & sensitive nature. ### Detailed job description and main responsibilities Please see the attached supporting document (job description and person specification), which contains more information about the role. Please note: Vacancy will close early if a sufficient amount of applications have been received ## Job Details Clerical Officer, Children’s SLT Admin Full time, Permanent An opportunity has arisen to join the Children’s Speech and Language Therapy service in Croydon. We are looking for an enthusiastic and diligent Admin and Clerical Officer who will be predominantly based at the Crystal Children's Development Centre in Croydon. You will be a strong team player with excellent communication skills. An excellent telephone manner is vital as the post holder will have daily direct contact with patients and health professionals. The successful candidate will provide dedicated day to day administrative support and ensure all administrative and clerical requirements are provided in a timely and efficient manner. The post will involve inputting accurate patient information onto databases and our patient information system- EMIS, therefore experience of databases is important. The post holder will also be responsible for supporting the department with administrative duties, which includes generating patient letters and reports, appointment bookings, answering telephone calls, responding to patient enquiries via telephone and email and other duties as required. The post will be working in a fast-paced environment, which requires a calm but proactive approach with the ability to multi-task whilst being thorough, this will involve administering, liaising and acting in an efficient, effective and high-quality manner. Proposed Interview Date - 8th July 2026 ## Job Description · To contribute to the smooth running of the Speech and Language Therapy Service by providing a co-ordinated, efficient and effective administrative and clerical service. To handle telephone and written enquiries from internal services and external agencies politely and effectively To communicate effectively, giving verbal and written correspondence to internal services and external agencies. To be a point of contact for internal services and external agencies for any queries relating to Children’s Speech and Language Therapy. To provide and receive information electronically, verbally or in written format of a complex & sensitive nature. ## Responsibilities Please see the attached supporting document (job description and person specification), which contains more information about the role. Please note: Vacancy will close early if a sufficient amount of applications have been received ## Person Specification ### Experience **Essential** - At least 2 years of NHS experience in an admin capacity - Achieved a minimum of GCSE (or equivalent) Grade C in Maths and English - Experience of working in a customer service role for at least 1 year **Desirable** - Had admin and clerical qualifications (e.g. NVQ Level 3 in Business Administration) ### Knowledge and Skills **Essential** - Demonstrates good verbal and written communication skills - Demonstrates problem solving skills - Has a strong track record of working as part of a team **Desirable** - Has attended conflict resolution training ## Documents - [chs accomodation (pdf, 1.4mb)](https://www.healthjobsuk.com/documents?edoc=1725) - [croydon trust values (pdf, 324.9kb)](https://www.healthjobsuk.com/documents?edoc=2317) - [band 3 admin jd and ps (pdf, 488.3kb)](https://www.healthjobsuk.com/documents?vdoc=10403335) - [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2414) - [chs dbs policy statement (pdf, 53.0kb)](https://www.healthjobsuk.com/documents?edoc=972) - [map of croydon university hospital (pdf, 95.6kb)](https://www.healthjobsuk.com/documents?edoc=974) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.