# CHC Administrator > NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/chc-administrator/acaea10d-623b-4617-9ca9-9cb534b95efc - **Markdown:** https://www.jobclerk.com/job/chc-administrator/acaea10d-623b-4617-9ca9-9cb534b95efc.md ## Summary - **Status:** Live - **Employer:** Betsi Cadwaladr University Health Board - **Location:** Block 5, Carlton Court - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 3 - **Salary:** £26,813 - £27,890 per annum, pro rata - **Contract type:** Permanent - **Employment type:** Part time - 30 hours per week (Tuesday to Friday) - **Closing date:** 2026-09-13T22:59:00.000Z - **Posted:** 2026-09-04T14:03:53.614Z - **Source information URL:** https://www.healthjobsuk.com/job/Colwyn_Bay/Betsi_Cadwaladr_University_Health_Board/Continuing_Health_Care_CHC/Continuing_Health_Care_CHC-v8274593 - **Application URL:** https://apps.trac.jobs/job-advert/8274593?ShowJobAdvert=&feedid=9002 - **Employer website:** https://bcuhb.nhs.wales ## Job Content ### Job overview We are looking for an enthusiastic, motivated and experienced administrator to work within the Central area Continuing Health Care Team. The post holder will provide full administrative support, to act as first point of contact for all referrals/enquiries to the CHC Team. To manage diaries resolving conflicting diary appointments, organize meetings, prepare meeting papers and take minutes of meetings, to source and provide information when required, to include report collation. Ensure that all communications with members of the public, staff and any other agency are handled confidentiality and professionally, in order to aid the delivery of a high quality service. Demonstrate excellent and advanced communication skills on confidential issues such as disputes or complaints, when dealing with telephone calls/correspondence from members of the public, Health Professionals, Local Authorities and non - NHS organizations. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. ### Main duties of the job To assist the CHC Team Administrator in all aspect of administration relating to NHS Continuing Health Care (CHC), Funded Registered Nursing Care (FNC) discharge from hospital and delayed transfers of care and any schemes associated with CHC/CHC bids. Act as first point of contact for all referrals/enquiries to the CHC Team. Take telephone messages in the absence of the CHC Team and if necessary signpost the caller to the correct person who can help with their query. Monitor and ensure correct panel outcomes, application of information to the Broadcare system, liaise with the finance department regarding any change in funding/accommodation etc (Deceased, New Patients, amendments). Produce reports for the team and CHC Team Managers when required. Manage the departmental BCU application mailbox and carry out appropriate action. To maintain and manage electronic diaries for CHC Operational Manager, Team Manager and Nurse Reviewers. Ensure that letters relating to ratified, deferred or disputed CHC applications are completed and sent out to relevant parties. ### Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. ### Applicant requirements Welsh language skills are desirable ## Person Specification ### Skills **Essential** - Ability to communicate at all levels - Ability to work in an unpredictable environment - Good organisational skills - Ability to continually reprioritise workloads - Ability to meet deadlines **Desirable** - Line management skills ### Knowledge **Essential** - Understanding of the discharge planning process and Continuing Healthcare Framework - In-depth knowledge of Microsoft Access, Excel (including formulae), Word, PowerPoint and Publisher to enable the creation of databases, tables, graphs, presentations **Desirable** - Oracle ### Experience **Essential** - Sufficient experience in a busy NHS office environment ### Qualifications **Essential** - NVQ 3 Business Administration or equivalent qualification /experience - Good general education **Desirable** - Advanced level IT qualification or equivalent or working towards such - ECDL ### Personal Qualities **Essential** - Ability to work autonomously as well as within a team - Enthusiastic and Proactive ## Documents - [jdps english (pdf, 448.4kb)](https://www.healthjobsuk.com/documents?vdoc=10590288) - [sdmp cymraeg (pdf, 496.3kb)](https://www.healthjobsuk.com/documents?vdoc=10590289) - [oh form - ig ffurflen (pdf, 648.5kb)](https://www.healthjobsuk.com/documents?vdoc=10590290) - [welsh language matrix (pdf, 134.3kb)](https://www.healthjobsuk.com/documents?edoc=2220) - [betsi cadwaladr relocation (pdf, 6.8mb)](https://www.healthjobsuk.com/documents?edoc=2818) - [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937) - [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075) - [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.