# Care Home Administrator > NHS job listing from Job Clerk for Barchester Healthcare. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/care-home-administrator/d8fa3de2-ab9f-4291-ad5f-82e6c78bdd1a - **Markdown:** https://www.jobclerk.com/job/care-home-administrator/d8fa3de2-ab9f-4291-ad5f-82e6c78bdd1a.md ## Summary - **Status:** Live - **Employer:** Barchester Healthcare - **Town:** Bristol - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Salary:** Depends on experience - **Contract type:** Permanent - **Employment type:** Full-time, Part-time - **Closing date:** 2026-08-28T23:59:00.000Z - **Posted:** 2026-06-29T19:03:39.308Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/E0177-26-6932?employerCode=E0177 - **Application URL:** https://www.applygateway.com/apply?JobId=1522292466&supplierId=153&utm_campaign=NHSJobs&utm_source=supplier ## Job Content ### Job summary Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging ### Main duties of the job Barchester Healthcare is seeking an experienced and dedicated Care Home Administrator to be a key part of the home's management team. This role involves supporting the General Manager in ensuring the efficient operation of a high-quality care home. Key responsibilities include managing customer experience elements, handling HR tasks, recruitment, payroll, finance, and supervising junior administration team members. Successful candidates will need strong IT skills, excellent organizational abilities, and the capacity to confidently direct others. Responsibilities also include promoting a welcoming environment, managing inquiries and showrounds for prospective families, supporting community engagement to drive occupancy, and handling staff recruitment processes. ### About us Barchester Healthcare is a prominent healthcare provider committed to delivering exceptional care and support across its facilities. They are recognized as one of the best companies to work for in the UK, underlining their dedication to creating a respectful and valuable working environment for their team members. Barchester values each employee's contribution and provides them with opportunities for career development and progression. The company's approach emphasizes empowering and rewarding employees, ensuring that they are supported in their roles and have access to a positive working environment that aligns with their professional growth aspirations. ### Details - Date posted: 29 June 2026 - Pay scheme: Other - Salary: Depending on experience Salary expectations will be discussed at interview stage. - Contract: Permanent - Working pattern: Full-time, Part-time - Reference number: 1522292466 - Job locations: Barchester Healthcare, Birtley, DH3 2BH, United Kingdom ### Job responsibilities Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766 ## Job Details Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging ## Job Description Barchester Healthcare is seeking an experienced and dedicated Care Home Administrator to be a key part of the home's management team. This role involves supporting the General Manager in ensuring the efficient operation of a high-quality care home. Key responsibilities include managing customer experience elements, handling HR tasks, recruitment, payroll, finance, and supervising junior administration team members. Successful candidates will need strong IT skills, excellent organizational abilities, and the capacity to confidently direct others. Responsibilities also include promoting a welcoming environment, managing inquiries and showrounds for prospective families, supporting community engagement to drive occupancy, and handling staff recruitment processes. ## Responsibilities Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766 ## Person Specification ### Qualifications **Essential** - Experience in a customer facing role, Previous involvement in HR administration and recruitment, Proficient user of Microsoft- specifically Word, Excel and Outlook, CIPD qualification would be beneficial ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.