# Care Coordinator - Cambridge > NHS job listing from Job Clerk for Cambridgeshire and Peterborough NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/care-coordinator-cambridge/d3476721-70a1-472e-b5dc-cf64213b8ed1 - **Markdown:** https://www.jobclerk.com/job/care-coordinator-cambridge/d3476721-70a1-472e-b5dc-cf64213b8ed1.md ## Summary - **Status:** Live - **Employer:** Cambridgeshire and Peterborough NHS Foundation Trust - **Town:** Cambridge - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 5 - **Salary:** £32,073 - £39,043 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Including evening and weekend shifts) - **Closing date:** 2026-06-15T23:59:00.000Z - **Posted:** 2026-06-01T10:00:47.374Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cambridgeshire/Cambridge/Cambridgeshire_Peterborough_NHS_Foundation_Trust/Care_Co_Ordinator/Care_Co_Ordinator-v7953766 - **Application URL:** https://apps.trac.jobs/job-advert/7953766?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cpft.nhs.uk ## Job Content ### Job overview The Intermediate Care Service offers care and therapy support to patients in the Cambridgeshire and Peterborough health system following an acute hospital admission, to step down from community hospital or prevent admission. The service runs seven days a week 0700 – 2200.  The vision of the service is to provide outstanding, patient focused, community based health care and therapy, optimising peoples potential to achieve their goals by supporting earlier discharge from hospital as part of the HomeFirst model. The job role is to provide leadership and management to the band 4 assistant care coordinators and band 2 and 3 integrated care workers working in the Intermediate Care Locality.  Working in alignment with, and under direction of the Senior Care Co-ordinator, the post holder will ensure the smooth implementation of tasks and responsibilities assigned to care coordination regarding allocations, care planning, referrals, pending list management and patient flow. ### Main duties of the job - The post holder will also act as leader and manager to the care coordination team and be a key enabler for collaborative working between care coordination, the integrated care workers and the therapy and nursing staff. - To provide leadership and management (in alignment with the supervision structure) to the team including undertaking appraisals, supervision, training and development of bands 2, 3 and 4 staff. - The post holder will assist the Senior Care Coordinator and Intermediate Care Team Lead to monitor and report on quality, productivity, and patient flow in line with internal KPI’s. - Where required, to visit patients in the community to ensure quality, support patient flow and manage any issues required, relating to the delivery of care. - To be responsible for dealing with telephone complaints/ enquiries and other communications with a high degree of tact, diplomacy, and confidentiality in line with CPFT procedures and policies. - To lead and manage the recruitment in line with processes and policies for all integrated care workers and band 4 care coordination staff. - The post holder will also be expected to support the Senior Care Coordinator in the supervision, development and appraisal of the assistant care coordination staff and integrated care workers ### Detailed job description and main responsibilities Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria. For the full description and responsibilities please see the attached job description and personal specification - To provide leadership and management (in alignment with the supervision structure) to the team including undertaking appraisals, supervision, training and development of bands 2, 3 and 4 staff - The post holder will assist the Senior Care Coordinator and Intermediate Care Team Leadto monitor and report on quality, productivity, and patient flow in line with internal KPI’s. - Where required, to visit patients in the community to ensure quality, support patient flow and manage any issues required, relating to the delivery of care - To be responsible for dealing with telephone complaints/ enquiries and other communications with a high degree of tact, diplomacy, and confidentiality in line with CPFT procedures and policies. - To lead and manage the recruitment in line with processes and policies for all integrated care workers and band 4 care coordination staff. *DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website ## Job Details The Intermediate Care Service offers care and therapy support to patients in the Cambridgeshire and Peterborough health system following an acute hospital admission, to step down from community hospital or prevent admission. The service runs seven days a week 0700 – 2200. The vision of the service is to provide outstanding, patient focused, community based health care and therapy, optimising peoples potential to achieve their goals by supporting earlier discharge from hospital as part of the HomeFirst model. The job role is to provide leadership and management to the band 4 assistant care coordinators and band 2 and 3 integrated care workers working in the Intermediate Care Locality. Working in alignment with, and under direction of the Senior Care Co-ordinator, the post holder will ensure the smooth implementation of tasks and responsibilities assigned to care coordination regarding allocations, care planning, referrals, pending list management and patient flow. ## Job Description The post holder will also act as leader and manager to the care coordination team and be a key enabler for collaborative working between care coordination, the integrated care workers and the therapy and nursing staff. To provide leadership and management (in alignment with the supervision structure) to the team including undertaking appraisals, supervision, training and development of bands 2, 3 and 4 staff. The post holder will assist the Senior Care Coordinator and Intermediate Care Team Lead to monitor and report on quality, productivity, and patient flow in line with internal KPI’s. Where required, to visit patients in the community to ensure quality, support patient flow and manage any issues required, relating to the delivery of care. To be responsible for dealing with telephone complaints/ enquiries and other communications with a high degree of tact, diplomacy, and confidentiality in line with CPFT procedures and policies. To lead and manage the recruitment in line with processes and policies for all integrated care workers and band 4 care coordination staff. The post holder will also be expected to support the Senior Care Coordinator in the supervision, development and appraisal of the assistant care coordination staff and integrated care workers ## Responsibilities Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria. For the full description and responsibilities please see the attached job description and personal specification To provide leadership and management (in alignment with the supervision structure) to the team including undertaking appraisals, supervision, training and development of bands 2, 3 and 4 staff The post holder will assist the Senior Care Coordinator and Intermediate Care Team Leadto monitor and report on quality, productivity, and patient flow in line with internal KPI’s. Where required, to visit patients in the community to ensure quality, support patient flow and manage any issues required, relating to the delivery of care To be responsible for dealing with telephone complaints/ enquiries and other communications with a high degree of tact, diplomacy, and confidentiality in line with CPFT procedures and policies. To lead and manage the recruitment in line with processes and policies for all integrated care workers and band 4 care coordination staff. *DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website ## Person Specification ### Experience **Essential** - Experience of staff management or supervision of other staff. - Experience of care coordination or equivalent case management or administrative role. - Understanding of and/or evidence of working within intermediate care or discharge planning pathways. - Evidence of successful working within multi-disciplinary teams. - Evidence of managing workload and ability to prioritise. - Evidence of supervision training and/or experience - Knowledge of safeguarding policies and procedures. **Desirable** - Experience of working with wider stakeholder groups ### Skills & Abilities **Essential** - Knowledge of SystmOne - Evidence of leadership ability, able to influence, involve and develop individuals and teams. - Able to demonstrate commitment to high quality care and service provision - Decision making and problem-solving skills - Ability to use performance management information and demonstrate understanding of performance information ### Physical Requirements **Essential** - - Ability to travel independently around Cambridgeshire and Peterborough area meeting required timescales. A Full driving licence and access to a vehicle is essential. ### Education/Qualifications **Essential** - Level 4 in Business Administration/ A Levels or equivalent acquired through experience. - 5 GCSEs Grade A-C or 9-4 including English. ### Knowledge & Understanding **Essential** - Be able to challenge and manage unacceptable behaviour ## Documents - [cpft values (pdf, 114.7kb)](https://www.healthjobsuk.com/documents?edoc=1743) - [cpft benefits (pdf, 74.4kb)](https://www.healthjobsuk.com/documents?edoc=2967) - [cpft accommodation (pdf, 296.6kb)](https://www.healthjobsuk.com/documents?edoc=2805) - [cpft mindful employers (pdf, 51.3kb)](https://www.healthjobsuk.com/documents?edoc=1744) - [band 5 care coordinator (pdf, 384.6kb)](https://www.healthjobsuk.com/documents?vdoc=10238616) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.