# Cardiology Receptionist & Admin > NHS job listing from Job Clerk for University Hospitals Dorset NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/cardiology-receptionist-and-admin/31c343ed-1720-4753-a268-e243ec038a46 - **Markdown:** https://www.jobclerk.com/job/cardiology-receptionist-and-admin/31c343ed-1720-4753-a268-e243ec038a46.md ## Summary - **Status:** Live - **Employer:** University Hospitals Dorset NHS Foundation Trust - **Town:** Poole - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 pa pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, 37.5 hours per week (Monday - Friday working week. Hours 09:00 - 17:00) - **Closing date:** 2026-06-09T23:59:00.000Z - **Posted:** 2026-05-26T13:13:16.099Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Dorset/Poole_Bournemouth/University_Hospitals_Dorset_NHS_Foundation_Trust/Cardiology/Cardiology-v8025617 - **Application URL:** https://apps.trac.jobs/job-advert/8025617?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhd.nhs.uk ## Job Content ### Job overview We are looking for a motivated and friendly Receptionist to join our Cardiology team. Our reception staff are often the first point of contact for patients on arrival, so a warm, approachable manner and strong communication skills are essential to ensure a positive patient experience for those attending for admissions and clinic appointments. If this sounds like you and you have good clerical and keyboard skills, we would love to hear from you and welcome you to our supportive reception and clerical team. Our administration and reception staff play a vital role in supporting both patients and clinical teams. The role involves a range of clerical duties, including using hospital systems to update patient records, within a busy team environment. We currently have two positions available: - One full-time role (37.5 hours) based at Poole Hospital - One 30-hour role based at Royal Bournemouth Hospital (RBH) There will also be an expectation to provide cross-site cover as required, for example during periods of annual leave or absence. Interview: June 16th ### Main duties of the job - To provide an efficient and effective admissions service to all patients attending the department and adhering to all policies and procedures applicable to the service. - Excellent communication skills required to deal with patients and colleagues in a confidential and sensitive manner. - General reception duties such as greeting patients , checking them in – dealing with patients over the phone with queries - This is a diverse role, which will involve assisting with a range of cardiac bookings when needed as well as covering the reception desk and carrying out general administration duties. - The ideal candidate needs to be flexible and adaptable, possess excellent organisational skills whilst maintaining a friendly disposition. This role works alongside the existing booking clerks, bookings co-ordinator and reception staff and will offer service resilience and the ability to cross cover each other for leave ### Detailed job description and main responsibilities To understand the role in more detail please read the full job description and person specification documents which are attached to this advert. ## Job Details We are looking for a motivated and friendly Receptionist to join our Cardiology team. Our reception staff are often the first point of contact for patients on arrival, so a warm, approachable manner and strong communication skills are essential to ensure a positive patient experience for those attending for admissions and clinic appointments. If this sounds like you and you have good clerical and keyboard skills, we would love to hear from you and welcome you to our supportive reception and clerical team. Our administration and reception staff play a vital role in supporting both patients and clinical teams. The role involves a range of clerical duties, including using hospital systems to update patient records, within a busy team environment. We currently have two positions available: One full-time role (37.5 hours) based at Poole Hospital One 30-hour role based at Royal Bournemouth Hospital (RBH) There will also be an expectation to provide cross-site cover as required, for example during periods of annual leave or absence. Interview: June 16th ## Job Description To provide an efficient and effective admissions service to all patients attending the department and adhering to all policies and procedures applicable to the service. Excellent communication skills required to deal with patients and colleagues in a confidential and sensitive manner. General reception duties such as greeting patients , checking them in – dealing with patients over the phone with queries This is a diverse role, which will involve assisting with a range of cardiac bookings when needed as well as covering the reception desk and carrying out general administration duties. The ideal candidate needs to be flexible and adaptable, possess excellent organisational skills whilst maintaining a friendly disposition. This role works alongside the existing booking clerks, bookings co-ordinator and reception staff and will offer service resilience and the ability to cross cover each other for leave ## Responsibilities To understand the role in more detail please read the full job description and person specification documents which are attached to this advert. ## Person Specification ### Knowledge **Essential** - Evidence of effective written and verbal communication skills - Ability to work under pressure in a busy environment. - Knowledge of patient confidentiality Office experience **Desirable** - NHS Experience - Knowledge of cardiology procedures ### Experience **Essential** - Experience of working with members of the public - Previous clerical experience within a busy office, working under pressure and to strict deadlines. - Ability/experience to work in a demanding environment **Desirable** - Experience working in a health care organisation - Experience working in cardiac environment ### Qualifications **Essential** - Basic computer and keyboard skills - GCSE in English or equivalent - Word processing or similar - Numeracy and Literacy ### Technical skills **Essential** - Computer literate with Microsoft office experience, particularly Word, Outlook and Excel - Able to demonstrate attention to detail and to work with accuracy when undertaking repetitive tasks **Desirable** - Knowledge of hospital Systems: eCamis / TOMCAT / EPR ## Documents - [dbs - faqs (pdf, 102.0kb)](https://www.healthjobsuk.com/documents?edoc=2417) - [jd receptionist (pdf, 448.6kb)](https://www.healthjobsuk.com/documents?vdoc=10312481) - [receptionist ps (pdf, 144.6kb)](https://www.healthjobsuk.com/documents?vdoc=10312482) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.