# Cancer Support Worker > NHS job listing from Job Clerk for Imperial College Healthcare NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/cancer-support-worker/84094de3-8f34-4987-866d-ff4d6f279308 - **Markdown:** https://www.jobclerk.com/job/cancer-support-worker/84094de3-8f34-4987-866d-ff4d6f279308.md ## Summary - **Status:** Live - **Employer:** Imperial College Healthcare NHS Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 4 - **Salary:** £34,186 - £37,389 pa inclusive - **Contract type:** 6 months (Fixed term for 6 months) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-10T23:59:00.000Z - **Posted:** 2026-06-03T13:51:23.784Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Imperial_College_Healthcare_NHS_Trust/Administration/Administration-v8044982 - **Application URL:** https://apps.trac.jobs/job-advert/8044982?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.imperial.nhs.uk ## Job Content ### Job overview The OAFU (Open Access Follow Up) CSW (Cancer Support Worker) is responsible for delivering high-quality, compassionate, and patient-centred care to individuals following cancer treatment at Imperial College Healthcare NHS Trust. The role supports patients on stratified follow-up pathways, with a strong emphasis on health promotion, self-management, and holistic wellbeing. Working collaboratively with multidisciplinary teams, cancer CNS teams, Macmillan services, and primary care providers, the post holder will play a key role in supporting cancer patients after treatment. The role focuses on co-ordinating follow-up care, monitoring patient progress and acting as a central point of contact for patients, carers, GP's and other multidisciplinary teams. The successful candidate will contribute to supporting patients to self-manage their condition, arranging appointments and investigations, monitoring patient progress through remote surveillance pathways and ensuring effective communication between multidisciplinary teams.  They will provide telephone support and guidance and contribute to service development through participation in audits, quality improvement initiatives, and education of support staff and students. This role is ideal for a motivated and highly organised individual with excellent communicaton skills and an interest in cancer care and survivorship, who is committed to delivering excellent patient experience within a supportive multidisciplinary environment. ### Main duties of the job - Coordinating remote monitoring and surveillance for patients on stratified follow-up pathways. - Supporting patients to self-manage their condition and recovery. - Acting as a single point of contact for patients and carers after treatment. - Performing telephone triage and escalating concerns appropriately. - Assisting with tracking and monitoring of follow-up patients. - Helping patients navigate health and social care services. - Working closely with the Multi-Disciplinary Team (MDT). - Organising appointments, investigations, and follow-up results. - Providing telephone advice, triage, and signposting patients to appropriate services. - Ensuring accurate documentation and record keeping. - Supporting access to wellbeing services, support groups, and charities. ### Detailed job description and main responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert. ## Job Details The OAFU (Open Access Follow Up) CSW (Cancer Support Worker) is responsible for delivering high-quality, compassionate, and patient-centred care to individuals following cancer treatment at Imperial College Healthcare NHS Trust. The role supports patients on stratified follow-up pathways, with a strong emphasis on health promotion, self-management, and holistic wellbeing. Working collaboratively with multidisciplinary teams, cancer CNS teams, Macmillan services, and primary care providers, the post holder will play a key role in supporting cancer patients after treatment. The role focuses on co-ordinating follow-up care, monitoring patient progress and acting as a central point of contact for patients, carers, GP's and other multidisciplinary teams. The successful candidate will contribute to supporting patients to self-manage their condition, arranging appointments and investigations, monitoring patient progress through remote surveillance pathways and ensuring effective communication between multidisciplinary teams. They will provide telephone support and guidance and contribute to service development through participation in audits, quality improvement initiatives, and education of support staff and students. This role is ideal for a motivated and highly organised individual with excellent communicaton skills and an interest in cancer care and survivorship, who is committed to delivering excellent patient experience within a supportive multidisciplinary environment. ## Job Description Coordinating remote monitoring and surveillance for patients on stratified follow-up pathways. Supporting patients to self-manage their condition and recovery. Acting as a single point of contact for patients and carers after treatment. Performing telephone triage and escalating concerns appropriately. Assisting with tracking and monitoring of follow-up patients. Helping patients navigate health and social care services. Working closely with the Multi-Disciplinary Team (MDT). Organising appointments, investigations, and follow-up results. Providing telephone advice, triage, and signposting patients to appropriate services. Ensuring accurate documentation and record keeping. Supporting access to wellbeing services, support groups, and charities. ## Responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert. ## Person Specification ### Experience **Essential** - Relevant health or social care experience - Experience of multiprofessional working - Experience of coach/teaching patients and carers - Understanding of the health and social care environment **Desirable** - Charity sector experience - Experience in coordinating a patient workload - Knowledge of cancer treatments, interventions & language ### Education/ Qualifications **Essential** - GCSE English and Maths (Grade A-C) or equivalent **Desirable** - Evidence of continued role development - Coaching or teaching qualification - Psychology or counselling qualification ## Documents - [job description (pdf, 419.5kb)](https://www.healthjobsuk.com/documents?vdoc=10333715) - [our strategy 2023-25 (pdf, 230.4kb)](https://www.healthjobsuk.com/documents?edoc=427) - [functional request form (pdf, 343.5kb)](https://www.healthjobsuk.com/documents?vdoc=10346020) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.