# Cancer Services TWR Booking Assistant > NHS job listing from Job Clerk for Epsom and St Helier University Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/cancer-services-twr-booking-assistant/9b02b3f6-0aa3-4c66-bedf-bc4866f73699 - **Markdown:** https://www.jobclerk.com/job/cancer-services-twr-booking-assistant/9b02b3f6-0aa3-4c66-bedf-bc4866f73699.md ## Summary - **Status:** Live - **Employer:** Epsom and St Helier University Hospitals NHS Trust - **Town:** Carshalton - **Region:** London - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 3 - **Salary:** £30,630 - £32,346 Pro-rata pa inc HCAS (Outer London) - **Contract type:** Permanent - **Employment type:** 37.5 hours per week (Full time 37.5 Hours/Week) - **Closing date:** 2026-07-15T23:59:00.000Z - **Posted:** 2026-07-01T09:31:05.019Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/ESTH/Epsom_St_Helier_University_Hospitals_NHS_Trust/TWRMDT_Assistant/TWRMDT_Assistant-v7978677 - **Application URL:** https://apps.trac.jobs/job-advert/7978677?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.epsom-sthelier.nhs.uk ## Job Content ### Job overview Provide comprehensive administrative support to the Cancer Services office in maintaining accurate records of new and existing cancer referrals. Work within the Cancer Two Week Wait office to efficiently schedule and book appointments for patients in accordance with Trust and National guidelines, while also demonstrating a target-driven approach towards the front-end of the cancer pathways. Your role will be instrumental in ensuring smooth referral management processes, supporting adherence to trust guidelines, and contributing to the achievement of cancer standards. We are currently looking for two candidates within the TWR Department ### Main duties of the job Manage patient registrations and appointment bookings in the Two Week Rule office, ensuring timely scheduling for patients referred under the Two Week Rule for suspected cancer. This will involve mastering cancer Two Week Rule pathways for various tumour specificities, maintaining accuracy and efficiency in the registration and booking process. The department is very busy and the post would best suit someone with good organisational, communication and prioritisation skills. Post is for 37.5 hours per week and involve working at both Epsom and St Helier as and when required basis. ### Detailed job description and main responsibilities Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification. The recruiting team reserve the right to close this advertisement early once applications reach maximum limit. ## Job Details Provide comprehensive administrative support to the Cancer Services office in maintaining accurate records of new and existing cancer referrals. Work within the Cancer Two Week Wait office to efficiently schedule and book appointments for patients in accordance with Trust and National guidelines, while also demonstrating a target-driven approach towards the front-end of the cancer pathways. Your role will be instrumental in ensuring smooth referral management processes, supporting adherence to trust guidelines, and contributing to the achievement of cancer standards. We are currently looking for two candidates within the TWR Department ## Job Description Manage patient registrations and appointment bookings in the Two Week Rule office, ensuring timely scheduling for patients referred under the Two Week Rule for suspected cancer. This will involve mastering cancer Two Week Rule pathways for various tumour specificities, maintaining accuracy and efficiency in the registration and booking process. The department is very busy and the post would best suit someone with good organisational, communication and prioritisation skills. Post is for 37.5 hours per week and involve working at both Epsom and St Helier as and when required basis. ## Responsibilities Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification. The recruiting team reserve the right to close this advertisement early once applications reach maximum limit. ## Person Specification ### Experience **Essential** - Experience of Microsoft packages, word, excel and access **Desirable** - Experience working in a hospital environment - Use of patient information systems ### Qualifications **Essential** - GCSEs or equivalent in English and Maths - Minimum of NVQ 3 or equivalent experience ### Personal Attributes **Essential** - Ability to work without close supervision - Ability to work as part of a team - Ability to work under pressure - To demonstrate empathy and compassion when talking to patients over the phone ### Knowledge and Skills **Essential** - Excellent communication skills - Organisation and prioritising skills ### Other relevant requirements **Essential** - Flexibility to work cross site and shift patterns ## Documents - [dbs policy (pdf, 101.1kb)](https://www.healthjobsuk.com/documents?edoc=677) - [we're here to care (doc, 39.0kb)](https://www.healthjobsuk.com/documents?edoc=678) - [jd and person spec (pdf, 173.6kb)](https://www.healthjobsuk.com/documents?vdoc=10261161) - [onboarding roadmap (pdf, 440.9kb)](https://www.healthjobsuk.com/documents?edoc=3008) - [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2413) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.