# Cancer Services Booking Clerk > NHS job listing from Job Clerk for Northern Care Alliance NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/cancer-services-booking-clerk/606e913c-2855-4895-b5d5-b820d53c141d - **Markdown:** https://www.jobclerk.com/job/cancer-services-booking-clerk/606e913c-2855-4895-b5d5-b820d53c141d.md ## Summary - **Status:** Live - **Employer:** Northern Care Alliance NHS Foundation Trust - **Location:** Mayo Building, Salford Royal - **Workplace type:** onsite - **Profession:** Appointments administrator - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-10-18T22:59:00.000Z - **Posted:** 2026-10-02T08:00:33.049Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Middleton/Northern_Care_Alliance_NHS_Foundation_Trust/Cancer_Services/Cancer_Services-v8338193 - **Application URL:** https://apps.trac.jobs/job-advert/8338193?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.northerncarealliance.nhs.uk ## Job Content ### Job overview An exciting and unique opportunity has arisen to join the Cancer Services team in an innovative position of Cancer Booking Clerk within The Northern Care Alliance NHS Group. We are seeking motivated and enthusiastic individuals to join our team as Booking Clerks, supporting Cancer Pathways across the Northern Care Alliance This role is ideal for dynamic and flexible individuals with strong IT, administrative, and organisational skills, who can support the effective booking and coordination of patient appointments within cancer services. The Booking Clerk will be pivotal in supporting patients to their initial first appointment to allow for early diagnostic investigations. Supporting patients with a suspected cancer to achieve a definitive diagnosis by day 28 following referral by the GP. The Booking Clerk will be involved from the beginning of the pathway to work both directly and indirectly with both patients and their carers to assist attendance with a member of the clinical team. ### Main duties of the job Manage and coordinate patient appointment bookings across cancer pathways Communicate clearly and professionally with patients, service users, and clinicians, both by telephone and email Deal sensitively and confidently with complex or time‑critical situations Maintain accurate patient records using a range of IT systems Respond promptly to queries, changes, and service demand. ### Detailed job description and main responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk ## Person Specification ### Skills **Essential** - Be able to prioritise own workload and work to deadlines - Ability to work under pressure - Excellent interpersonal and communication skills in order to deal with a wide range of NHS staff and patients on the telephone - Ability to deal effectively with confrontational/challenging situations ### Knowledge **Essential** - Good knowledge of computer systems and ability to transfer information accurately - A good understanding of confidentiality/data protection **Desirable** - An understanding of national cancer standards - Knowledge of Cancer Pathways ### Experience **Essential** - Previous experience of working within a team - Experience of working in a customer care environment - Office experience and knowledge of administrative procedures - Excellent interpersonal and communication skills in order to deal with a wide range of NHS staff and patients on the telephone **Desirable** - Experience of working within the NHS ### Qualifications **Essential** - Numeracy - Literacy **Desirable** - Customer Care NVQ2 - ECDL ## Documents - [candidate information pack (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?edoc=3016) - [cancer contact booking clerk (pdf, 296.6kb)](https://www.healthjobsuk.com/documents?vdoc=10662082) - [sponsorship & visa information (pdf, 106.0kb)](https://www.healthjobsuk.com/documents?edoc=2708) - [functional requirement cancer contact booking clerk (pdf, 168.6kb)](https://www.healthjobsuk.com/documents?vdoc=10662083) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.