# Cancer Care Support Worker > NHS job listing from Job Clerk for NHS Professionals Limited. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/cancer-care-support-worker/779f57f3-e08b-409a-a289-f6d7a43a22dd - **Markdown:** https://www.jobclerk.com/job/cancer-care-support-worker/779f57f3-e08b-409a-a289-f6d7a43a22dd.md ## Summary - **Status:** Live - **Employer:** NHS Professionals Limited - **Town:** Southampton - **Region:** South East - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 4 - **Salary:** £15.93 an hour - **Contract type:** Bank - **Employment type:** Full-time - **Closing date:** 2026-07-10T23:59:00.000Z - **Posted:** 2026-06-19T07:02:35.994Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/M0042-26-0200?employerCode=M0042 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/M0042-26-0200/pre-application-questions-pause?referrer=jobadvert&ref=M0042-26-0200 ## Job Content ### Job summary NHS Professionals are recruiting for a cancer care support worker to support patients based at University Hospital Southampton. This is a bank position for potentially up to 6-months and offering full time hours. Monday-Friday 9-5. ### Main duties of the job Enable people living with cancer to navigate supportive services through referrals and/or signposting that can meet each individual patients range of needs. Signpost individuals to relevant Macmillan information resources and to other organisations information resources to meet their information needs. Help to enhance patients experiences and support service-users to manage their cancer treatment by ensuring ongoing service improvement based on feedback from patients. Ensure patients are offered at least one Holistic Needs Assessment and Care Plan through their pathway, working closely with site specific clinical nurse specialists and CSW lead. Be accessible to patients, even if a Holistic Needs Assessment and Care Plan is declined. Work with the Macmillan Centre Volunteers to provide good quality information & support within the centre and throughout UHS. Provide outreach service provision within the wider UHS Support the provision of formal / informal specialist education and training for other staff and volunteers. Carry out some administration duties required for the role. You will be required to sign post to the clinical team as appropriate for complex decisions Provide telephone and face to face support and advice and signpost to other sources of support Monitor, audit and report contacts with visitors to the centre including staff, patients and carers ### About us Here at NHS Professionals, we run England's largest NHS staff bank and are experts at putting people in places to care. Every year we help thousands of dedicated and highly skilled NHS workers enjoy better career opportunities, more flexible shifts, and a healthier work-life balance across our partnered Trusts. Career Progression access to Learning & Development opportunities, so that you can take on new roles and challenges Opportunity & Access over 50 partner NHS Trusts to give you the flexibility of choice to work how and where you want ### Details - Date posted: 19 June 2026 - Pay scheme: Agenda for change - Band: Band 4 - Salary: £15.93 an hour - Contract: Bank - Duration: 6 months - Working pattern: Full-time - Reference number: M0042-26-0200 - Job locations: Princess Anne Hospital, Coxford Road, Southampton, SO16 5YA, United Kingdom ### Job responsibilities Main purpose: This post is uniquely placed in a patient centred environment to support people affected by cancer to have meaningful conversations about their needs and support them with a plan of care. The Macmillan Cancer Support Worker will have increased access to quality information and support to empower patients and provide knowledge they need at the right time on their cancer pathway. Patients and carers would receive expert guidance in relation to treatments and outcomes. To offer additional holistic needs assessments to those who are diagnosed and living with cancer and to contribute to and support the Macmillan Centres services and developments. Key working relationships: Macmillan Centre staff and volunteers Head of Cancer Nursing Lead Cancer Support Worker Cancer Clinical Nurse Specialists Cancer Support Workers Cancer Care Ward Staff Cancer Care Matrons MDT coordinators Macmillan Acute Oncology Team Patients and families Cancer care group Wessex Cancer Alliance Macmillan Cancer Support Other cancer support charities General duties: The Macmillan Cancer Support Worker (CSW) will: Patient Information & Support Enable people living with cancer to navigate supportive services through referrals and/or signposting that can meet each individual patients range of needs. Signpost individuals to relevant Macmillan information resources and to other organisations information resources to meet their information needs. Contribute to and support Oncology Health and Wellbeing events and support groups. Help to enhance patients experiences and support service-users to manage their cancer treatment by ensuring ongoing service improvement based on feedback from patients. Ensure patients are offered at least one Holistic Needs Assessment and Care Plan through their pathway, working closely with site specific clinical nurse specialists and CSW lead. Be accessible to patients, even if a Holistic Needs Assessment and Care Plan is declined. Work with the Macmillan Centre Volunteers to provide good quality information & support within the centre and throughout UHS. Provide outreach service provision within the wider UHS Support the provision of formal / informal specialist education and training for other staff and volunteers. Be involved in service audits and patient and family feedback exercises. Carry out some administration duties required for the role. You will be required to sign post to the clinical team as appropriate for complex decisions Provide telephone and face to face support and advice and signpost to other sources of support Monitor, audit and report contacts with visitors to the centre including staff, patients and carers Monitor and auditing as part of MQiSS (Macmillan quality Information and support services) and MQEM (Macmillan quality environment mark) Communication Communicate directly with patients and carers demonstrating empathy, understanding, diplomacy, honesty and integrity. Demonstrate an awareness of limits of practice and seek appropriate support and guidance. Digital Technology and Data Management To ensure that the data bases used for documentation of patient interventions are updated at the time of the intervention. Maintain and record HNAs on the Somerset Cancer Registry. Access and maintain other relevant data bases. Support and contribute to audit processes, governance, research, and service development. Development of self Be provided with training and a competency framework to ensure that they can fulfil their role with the necessary skills and knowledge to work with confidence. Ensure CSW portfolio and competencies are completed and signed off by manager. Facilitate personal development by: - Identifying learning and development needs Accessing Macmillans offer for learning and development ## Job Details NHS Professionals are recruiting for a cancer care support worker to support patients based at University Hospital Southampton. This is a bank position for potentially up to 6-months and offering full time hours. Monday-Friday 9-5. ## Job Description Enable people living with cancer to navigate supportive services through referrals and/or signposting that can meet each individual patients range of needs. Signpost individuals to relevant Macmillan information resources and to other organisations information resources to meet their information needs. Help to enhance patients experiences and support service-users to manage their cancer treatment by ensuring ongoing service improvement based on feedback from patients. Ensure patients are offered at least one Holistic Needs Assessment and Care Plan through their pathway, working closely with site specific clinical nurse specialists and CSW lead. Be accessible to patients, even if a Holistic Needs Assessment and Care Plan is declined. Work with the Macmillan Centre Volunteers to provide good quality information & support within the centre and throughout UHS. Provide outreach service provision within the wider UHS Support the provision of formal / informal specialist education and training for other staff and volunteers. Carry out some administration duties required for the role. You will be required to sign post to the clinical team as appropriate for complex decisions Provide telephone and face to face support and advice and signpost to other sources of support Monitor, audit and report contacts with visitors to the centre including staff, patients and carers ## Responsibilities Main purpose: This post is uniquely placed in a patient centred environment to support people affected by cancer to have meaningful conversations about their needs and support them with a plan of care. The Macmillan Cancer Support Worker will have increased access to quality information and support to empower patients and provide knowledge they need at the right time on their cancer pathway. Patients and carers would receive expert guidance in relation to treatments and outcomes. To offer additional holistic needs assessments to those who are diagnosed and living with cancer and to contribute to and support the Macmillan Centres services and developments. Key working relationships: Macmillan Centre staff and volunteers Head of Cancer Nursing Lead Cancer Support Worker Cancer Clinical Nurse Specialists Cancer Support Workers Cancer Care Ward Staff Cancer Care Matrons MDT coordinators Macmillan Acute Oncology Team Patients and families Cancer care group Wessex Cancer Alliance Macmillan Cancer Support Other cancer support charities General duties: The Macmillan Cancer Support Worker (CSW) will: Patient Information & Support Enable people living with cancer to navigate supportive services through referrals and/or signposting that can meet each individual patients range of needs. Signpost individuals to relevant Macmillan information resources and to other organisations information resources to meet their information needs. Contribute to and support Oncology Health and Wellbeing events and support groups. Help to enhance patients experiences and support service-users to manage their cancer treatment by ensuring ongoing service improvement based on feedback from patients. Ensure patients are offered at least one Holistic Needs Assessment and Care Plan through their pathway, working closely with site specific clinical nurse specialists and CSW lead. Be accessible to patients, even if a Holistic Needs Assessment and Care Plan is declined. Work with the Macmillan Centre Volunteers to provide good quality information & support within the centre and throughout UHS. Provide outreach service provision within the wider UHS Support the provision of formal / informal specialist education and training for other staff and volunteers. Be involved in service audits and patient and family feedback exercises. Carry out some administration duties required for the role. You will be required to sign post to the clinical team as appropriate for complex decisions Provide telephone and face to face support and advice and signpost to other sources of support Monitor, audit and report contacts with visitors to the centre including staff, patients and carers Monitor and auditing as part of MQiSS (Macmillan quality Information and support services) and MQEM (Macmillan quality environment mark) Communication Communicate directly with patients and carers demonstrating empathy, understanding, diplomacy, honesty and integrity. Demonstrate an awareness of limits of practice and seek appropriate support and guidance. Digital Technology and Data Management To ensure that the data bases used for documentation of patient interventions are updated at the time of the intervention. Maintain and record HNAs on the Somerset Cancer Registry. Access and maintain other relevant data bases. Support and contribute to audit processes, governance, research, and service development. Development of self Be provided with training and a competency framework to ensure that they can fulfil their role with the necessary skills and knowledge to work with confidence. Ensure CSW portfolio and competencies are completed and signed off by manager. Facilitate personal development by: - Identifying learning and development needs Accessing Macmillans offer for learning and development ## Person Specification ### Experience **Essential** - Experience in supporting cancer care patients at Band 4 level. This should be in NHS or Private UK hospital setting in the last 2-years. - Understanding of PIFU (patient initiated follow-up) - Conscientious and Patient Focused - Experience of sign-posting patients to relevant support - Holistic needs experience ### Qualifications **Essential** - Diploma level qualification in Health & Social Care ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.