# CAMHS Admin Manager > NHS job listing from Job Clerk for Central and North West London NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/camhs-admin-manager/a087bba6-0feb-4998-a1e1-59b62b461c14 - **Markdown:** https://www.jobclerk.com/job/camhs-admin-manager/a087bba6-0feb-4998-a1e1-59b62b461c14.md ## Summary - **Status:** Live - **Employer:** Central and North West London NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 7 - **Salary:** £49,387 - £56,515 per annum inc HCAS (pro rata if P/T) - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-15T23:59:00.000Z - **Posted:** 2026-07-01T08:31:06.108Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Milton_Keynes/Central_North_West_London_NHS_Foundation_Trust/Mental_Health/Mental_Health-v8072365 - **Application URL:** https://apps.trac.jobs/job-advert/8072365?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cnwl.nhs.uk ## Job Content ### Job overview Milton Keynes Child and Adolescent Mental Health Services (CAMHS) delivers specialist mental health care for children and young people across Milton Keynes. The CAMHS Admin Service is a critical enabling function, supporting access, flow, quality, performance and governance across all CAMHS pathways. The CAMHS Admin Manager will manage the admin team across CAMHS service line. The CAMHS Admin Manager holds strategic and operational responsibility for the leadership, development and performance of administrative services across MK CAMHS, including Single Point of Access (SPA), pathway administration, referral management, waiting list management, clinical correspondence, records and reporting. The post holder will lead service wide administrative strategy, ensuring systems and processes support safe care, timely access, national CAMHS access standards, performance targets and contractual requirements. The role operates with a high degree of autonomy, providing expert leadership to clinical and operational colleagues, advising on risk, demand, capacity, and service improvement. The post holder will hold delegated financial responsibility; lead workforce planning for administrative services and contribute to CAMHS service strategy and transformation. Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024." As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form. Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit: Skilled Worker visa: Overview - GOV.UK ### Main duties of the job - Provide leadership for CAMHS administrative services, ensuring alignment with CAMHS priorities, Trust strategy and national policy. - Lead the design and implementation of service‑wide administrative models that support access, throughput, quality and equity across CAMHS. - Act as the CAMHS subject‑matter expert for administrative systems, performance reporting and access management. - Proactively identify risks to delivery (e.g. demand, capacity, workforce, system failures) and implement mitigating actions. - Contribute to service transformation programmes and CAMHS redesign workstreams. ### Detailed job description and main responsibilities - Ensure administrative services deliver timely, compassionate and child‑centred responses across all points of contact. - Oversee performance management of CAMHS administrative functions, including referral handling, waiting list accuracy, correspondence timeliness and data quality. - Lead on development and use of reporting frameworks to support oversight of activity, access standards and operational performance. - Ensure consistent implementation of standard operating procedures across all CAMHS admin teams. - Provide senior line management to Admin Leads and senior administrators, setting clear expectations and performance standards. - Lead workforce planning, succession planning and skills development across CAMHS admin services. - Hold accountability for staffing models, rota design, flexible working and operational resilience. - Lead recruitment at scale, chair interview panels and ensure robust induction processes. - Drive a culture of accountability, continuous improvement and staff wellbeing. ## Job Details Milton Keynes Child and Adolescent Mental Health Services (CAMHS) delivers specialist mental health care for children and young people across Milton Keynes. The CAMHS Admin Service is a critical enabling function, supporting access, flow, quality, performance and governance across all CAMHS pathways. The CAMHS Admin Manager will manage the admin team across CAMHS service line. The CAMHS Admin Manager holds strategic and operational responsibility for the leadership, development and performance of administrative services across MK CAMHS, including Single Point of Access (SPA), pathway administration, referral management, waiting list management, clinical correspondence, records and reporting. The post holder will lead service wide administrative strategy, ensuring systems and processes support safe care, timely access, national CAMHS access standards, performance targets and contractual requirements. The role operates with a high degree of autonomy, providing expert leadership to clinical and operational colleagues, advising on risk, demand, capacity, and service improvement. The post holder will hold delegated financial responsibility; lead workforce planning for administrative services and contribute to CAMHS service strategy and transformation. Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024." As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form. Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit: Skilled Worker visa: Overview - GOV.UK ## Job Description Provide leadership for CAMHS administrative services, ensuring alignment with CAMHS priorities, Trust strategy and national policy. Lead the design and implementation of service‑wide administrative models that support access, throughput, quality and equity across CAMHS. Act as the CAMHS subject‑matter expert for administrative systems, performance reporting and access management. Proactively identify risks to delivery (e.g. demand, capacity, workforce, system failures) and implement mitigating actions. Contribute to service transformation programmes and CAMHS redesign workstreams. ## Responsibilities Ensure administrative services deliver timely, compassionate and child‑centred responses across all points of contact. Oversee performance management of CAMHS administrative functions, including referral handling, waiting list accuracy, correspondence timeliness and data quality. Lead on development and use of reporting frameworks to support oversight of activity, access standards and operational performance. Ensure consistent implementation of standard operating procedures across all CAMHS admin teams. Provide senior line management to Admin Leads and senior administrators, setting clear expectations and performance standards. Lead workforce planning, succession planning and skills development across CAMHS admin services. Hold accountability for staffing models, rota design, flexible working and operational resilience. Lead recruitment at scale, chair interview panels and ensure robust induction processes. Drive a culture of accountability, continuous improvement and staff wellbeing. ## Person Specification ### Skills **Essential** - - Strategic leadership and decision making capability - - Ability to influence senior clinical and operational stakeholders - - Advanced analytical and reporting skills - - Resilience and ability to manage complexity and risk ### Experience **Essential** - - Senior management experience within NHS administrative services - - Experience leading large or complex admin teams - - Strong understanding of NHS performance, access standards and governance - - Experience managing budgets and resources **Desirable** - - CAMHS or Children’s Services experience - - Experience leading service change or transformation - - Advanced knowledge of SystmOne ### Qualifications **Essential** - - Degree or equivalent experience - - Evidence of ongoing professional development **Desirable** - - Leadership or management qualification ## Documents - [cnwl values (pdf, 182.9kb)](https://www.healthjobsuk.com/documents?edoc=1162) - [cnwl staff charter (pdf, 684.7kb)](https://www.healthjobsuk.com/documents?edoc=2868) - [cnwl staff networks (pdf, 320.0kb)](https://www.healthjobsuk.com/documents?edoc=1160) - [job description and person spec (pdf, 336.4kb)](https://www.healthjobsuk.com/documents?vdoc=10363705) - [cnwl reward and wellbeing handbook 2020 (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=1773) - [cnwl culture scarf behaviour framework (pdf, 710.2kb)](https://www.healthjobsuk.com/documents?edoc=2869) - [accommodation information for new starters (pdf, 120.6kb)](https://www.healthjobsuk.com/documents?ddoc=2438) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.