# Business Support Officer > NHS job listing from Job Clerk for Midlands Partnership University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/business-support-officer/c6ab91d3-81c7-46ad-b6f3-4afdc1f943e9 - **Markdown:** https://www.jobclerk.com/job/business-support-officer/c6ab91d3-81c7-46ad-b6f3-4afdc1f943e9.md ## Summary - **Status:** Live - **Employer:** Midlands Partnership University NHS Foundation Trust - **Location:** MHST CAMHS STW at Severn Fields Health Village - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-10-02T22:59:00.000Z - **Posted:** 2026-08-21T11:20:43.268Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Staffordshire/Shrewsbury/Midlands_Partnership_University_NHS_Foundation_Trust/Administration/Administration-v8221900 - **Application URL:** https://apps.trac.jobs/job-advert/8221900?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.mpft.nhs.uk ## Job Content ### Job overview This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn Job overview The Child and Adolescent Mental Health Service (CAMHS) Shropshire, Telford and Wrekin have an exciting opportunity for a Band 4 Business Support Officer (BSO) to join their Mental Health Support Team (MHST). The role is a permanent one and you will be working 37.5 hours a week, based at Severn Fields Health Village. You will need a full driving licence and access to a car insured for Business Use as this role requires you to be able to travel between sites and community locations as needed. The MHST provides early intervention within schools to support children and young peoples' mental and emotional wellbeing. As the BSO, you will establish and maintain a business support infrastructure necessary to assist the Service Manager, Team Managers and Performance Manager in meeting the Trusts objectives and targets. This will include the development of systems and processes to monitor performance against the Trust’s Key Performance Indicators (Quantity & Quality). You will analyse reports, extract data and feed this back in a format that can be used within Services/Teams for planning and supervision purposes. Come and join us in 2026 and make a difference to children and young people in the Shropshire, Telford and Wrekin area! ### Main duties of the job Main duties of the job - Request information / activity reports that are required on behalf of the Service Manager and Team Managers. - Provide a central point of contact to respond to/resolve any queries where appropriate in relation to performance/outcomes. - Provide administrative support. - Attend and arrange meetings and take and distribute minutes and relevant information. - Process and manage general HR relevant information and systems for staff within MHST. - Contribute to a robust and strong cohesive framework from the established BSO network, providing support to colleagues to ensure consistency and equity of provision across Services/Teams as required. - Provide regular monthly Service/Team updates as required. - Ability to use software programs, including MS Office applications and Power BI, and a range of office equipment including multi-function device for photocopying, printing, scanning etc. - Attend and participate in BSO Meetings in ST&W Care Group and work with BSOs and admin staff for collective peer support, sickness/leave cover and to keep abreast of updates relevant to role. - Participate in regular supervision and deliver 1:1 supervision with identified administration staff as directed. Report any training issues and needs. - To deliver appropriate training to staff and support induction for new members of staff and produce appropriate training plans/s for the role. - Be accessible wherever possible at all times within core working hours. ### Detailed job description and main responsibilities Detailed job description and main responsibilities For more information relating to this position please refer to the job description and person specification. ## Person Specification ### Skills **Essential** - Good working knowledge/experience of Microsoft Office, including Outlook, Word, Excel and PowerPoint. - Ability to work autonomously, prioritise own workload and act on own initiative to agreed deadlines. ### Knowledge **Desirable** - Experience and knowledge of Power BI reports - Experience and knowledge of Healthroster or ESR systems ### Experience **Essential** - Significant experience in administration duties. Previous experience of setting up office/ administrative systems - Ability to plan, schedule and organise day to day work and travel between Trust sites across a wide geographical area as deemed necessary to Service requirements. **Desirable** - Experience in the NHS with knowledge/experience of Patient Clinical Information Systems ### Qualifications **Essential** - NVQ Level 3 Business Administration (or equivalent level of experience) - OCR/ RSA III or equivalent experience **Desirable** - BTEC Diploma in Business Administration (Level 1) ## Documents - [benefits booklet (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=2957) - [mhst bso jd and ps (pdf, 192.6kb)](https://www.healthjobsuk.com/documents?vdoc=10530594) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.