# Business Support Officer > NHS job listing from Job Clerk for Midlands Partnership University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/business-support-officer/1f4f47c9-97bf-404b-8607-1d5e32b4b8d8 - **Markdown:** https://www.jobclerk.com/job/business-support-officer/1f4f47c9-97bf-404b-8607-1d5e32b4b8d8.md ## Summary - **Status:** Live - **Employer:** Midlands Partnership University NHS Foundation Trust - **Town:** Stafford - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum - **Contract type:** 12 months (12 month fixed term contract) - **Employment type:** Full time - 37.5 hours per week (9am - 5pm Mon to Fri) - **Closing date:** 2026-08-06T23:59:00.000Z - **Posted:** 2026-07-23T14:52:22.556Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Staffordshire/Stafford/Midlands_Partnership_University_NHS_Foundation_Trust/Admin_clerical/Admin_clerical-v8162643 - **Application URL:** https://apps.trac.jobs/job-advert/8162643?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.mpft.nhs.uk ## Job Content ### Job overview This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn Business Support Officer - 12 month fixed term contract This is an exciting opportunity for a Business Support Officer to provide high-quality, efficient and confidential business, operational and administrative support to the Strategic Lead - Multi-agency Escalations for an innovative, system-wide pilot that will transform how children and young people with complex emotional, behavioural, and social needs are supported in South Staffordshire. In the role you will support the Strategic Lead through the coordination, collection, validation, analysis, and presentation of operational, activity and performance information to support service monitoring, reporting, planning, and continuous improvement. This includes monitoring key performance indicators, validating information from multiple systems, identifying data quality issues, waiting list pressures, recording compliance concerns, or performance exceptions, and raising or escalating concerns appropriately with managers and staff in accordance with Trust procedures and service requirements. ### Main duties of the job - Provide comprehensive business support to the Strategic Lead, including the extraction, validation, monitoring, and presentation of performance and operational information to support key performance indicators, service monitoring, compliance, supervision, and forward planning. - Extract, collate, and interpret information from a range of systems, including patient information systems, to support reporting requirements and operational processes, ensuring confidentiality and appropriate handling of sensitive information at all times. - Assist in the preparation of reports, dashboards, audits, and presentations for operational and governance purposes. - Support the collation and preparation of evidence and documentation for regulatory, audit, and assurance purposes, including Care Quality Commission (CQC) requirements - Contribute to the review and development of local procedures, administrative processes, and working practices to support service improvement and effective service delivery. ### Detailed job description and main responsibilities This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System: - Midlands Partnership University NHS Foundation Trust - North Staffordshire Combined Healthcare NHS Trust - University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. - Staffordshire and Stoke-on-Trent Integrated Care Board Please review the attached job description and person specification for more details of the requirements of this role. ## Person Specification ### Experience **Essential** - Significant experience in administration duties. - Previous experience of setting up office/ administrative systems - Experience of collecting, validating, analysing, and reporting performance or operational information using electronic systems and spreadsheets.. - Ability to plan, schedule and organise day to day work. - Experience of supporting digital systems, reporting processes, or service improvement initiatives. **Desirable** - Experience in the NHS or similar public sector environment. - Knowledge/Experience of NHS Systems - Experience of supporting projects ### Qualifications **Essential** - NVQ Level 3 Business Administration (or equivalent level of experience) - OCR/ RSA III or equivalent experience - Advanced computer literacy/skills in Microsoft Office (Excel, Word, Outlook, Powerpoint). **Desirable** - BTEC Diploma in Business Administration ## Documents - [benefits booklet (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=2957) - [business support officer (pdf, 848.5kb)](https://www.healthjobsuk.com/documents?vdoc=10463591) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.