# Business Support Manager (Evidence) > NHS job listing from Job Clerk for UK Health Security Agency. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/business-support-manager-evidence/faf6326b-5fea-4d7a-8e9c-a085398f5e01 - **Markdown:** https://www.jobclerk.com/job/business-support-manager-evidence/faf6326b-5fea-4d7a-8e9c-a085398f5e01.md ## Summary - **Status:** Live - **Employer:** UK Health Security Agency - **Town:** Birmingham, Leeds, Liverpool, London (Canary Wharf) - **Region:** London - **Country:** United Kingdom - **Profession:** Manager and corporate - **Salary:** £41,983 to £52,113 a year - **Contract type:** Fixed-Term - **Employment type:** Full-time, Part-time, Job share, Flexible working - **Closing date:** 2026-06-28T23:59:00.000Z - **Posted:** 2026-06-12T07:10:21.381Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/K9919-26-0177?employerCode=K9919 - **Application URL:** https://apps.trac.jobs/job-advert/8065806?FromJobsNHS=1&ShowJobAdvert= ## Job Content ### Job summary The Business Manager supports the Population Surveillance and Strategy Team within the Trusted Data & Technology Directorate at UKHSA. The role provides a comprehensive business support function, enabling effective delivery of surveillance studies and the Pandemic Digital Capabilities Programme. The post holder manages processes, reporting, governance and financial activities to ensure the team operates efficiently. The role also supportsprocurement, recruitment and contract management. Working closely with Pandemic Digital Capabilities Programme colleagues, the postholder would also be expected to engage in evidence gathering and evaluation activity, with both internal and external stakeholders. This role supports delivery of digital tools and capabilities to strengthen pandemic preparedness and future public health response. ### Main duties of the job - Maintain business processes and systems - Produce reports, briefings and presentations - Manage business returns, performance and risk tracking - Support business planning and reporting - Coordinate budget monitoring and spend tracking - Support procurement and contract management - Coordinate recruitment and training - Manage records and documentation - Support stakeholder engagement and communications - Assist with policy and ministerial correspondence - Provide flexible support across the programme ### About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information https://gov.uk/ukhsa/careers ### Details - Date posted: 11 June 2026 - Pay scheme: Other - Salary: £41,983 to £52,113 a year per annum, pro rata - Contract: Fixed term - Duration: 24 months - Working pattern: Full-time, Part-time, Job share, Flexible working - Reference number: 919-NP-633001093-EXT - Job locations: Core HQ, Birmingham, Leeds, Liverpool, London (Canary Wharf), E14 4PU, United Kingdom ### Job responsibilities The Business Support Manager provides business and operational support to the Population Surveillance and Strategy Team within UKHSA. The role ensures effective systems, processes and governance are in place to support delivery of programme objectives, including the Pandemic Digital Capabilities Programme. This includes producing reports, briefings and presentations to support decision making. The post holder coordinates business planning, performance reporting, risk tracking and business returns, ensuring accuracy and timeliness. Financialresponsibilities include monitoring budgets, tracking expenditure and supporting procurement processes. The role supports recruitment, training and general team coordination, ensuring effective resource management. It also includes maintaining recordsmanagement systems and ensuring compliance with organisational requirements.The post holder engages with stakeholders across UKHSA and externally, supporting communication and collaboration. This includes contributing to policyand parliamentary work where required. Working closely with programme leadership, the role also contributes to evidence collection and evaluation activities, supporting analysis of digital technologies and programme outcomes. Flexibility is required to respond to evolving priorities, and the role plays a key part in ensuring the team operates efficiently and delivers against its objectives. Essential Criteria: - Experience of drafting briefing papers, presentations and correspondence - Experience of monitoring and managing budgets, and spend using Governmentprocurement processes - Support in business planning processes and reporting (including production of scorecards) - Support in risk management processes including risk assessments - Good written communication skills and highly numerate - Skills for communication on complex matters and difficult situations, requiring persuasion and influence - Ability to analyse and interpret information and recommend appropriate actions including on complex or contentious issues - Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales - Effective organiser, planner & innovator - Problem solving skills and ability to respond to sudden unexpected demands - An understanding of and commitment to equality of opportunity and good working relationships. Desirable Criteria: - Further training in financial or business management Stage 1: Application & Sift Success profilesSuccess Profiles - GOV.UK You will be required to complete an application form. You will be assessed on the listed nine essential criteria, and this will be in the form of a: - Application form (Employer/ Activity history section on the application) - 1000 word supporting statement. This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria. You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your CV please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible).Please do not email us your CV. HealthjobsUK has a word limit of 1500, but your supporting statement must be no more than 1000 words. We will not consider any words over1000 words. Longlisting: In the event of a large number of applications we will longlist into three piles of: - Meets all essential criteria - Meets some essential criteria - Meets no essential criteria If used, the pile Meets all essential criteria willproceed to shortlisting. Shortlisting:In the event ofa large number ofapplications wemay conductan initialsift, on the lead criteria of : - Experience of drafting briefing papers, presentations and correspondence - Experience of monitoring and managing budgets, and spend using Governmentprocurement processes - Support in risk management processes including risk assessments Desirable criteria maybeusedin the event ofa large number ofapplications/largeamountof successful candidates. If you are successful at this stage, you will progress to interview & assessment. Feedback will not be provided at this stage. Stage 2: Interview Success profilesSuccess Profiles - GOV.UK You will be invited to a single remote interview. Behaviours and Strengths will be tested at interview. The Behaviours tested during the interview stage will be : - Working Together (Lead) - Changing and Improving - Making Effective Decisions - Delivering at Pace Interviews dates to be confirmed. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. For roles where specific qualifications or registrations are required, successful applicants will be asked to provide appropriate evidence. Employment cannot commence until satisfactory documentation has been received and verified. Location This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London). Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC). Security Clearance Level Requirement Successful candidates must pass a disclosure and barring security check before the can be appointed. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Baseline Personnel Security Standard. Eligibility External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants). Salary Information If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms. Senior Executive Officer (SEO) - £41,983- £48,128 (National) - £44,148- £50,121 (Outer London) - £46,310- £52,113 (Inner London) ## Job Details The Business Manager supports the Population Surveillance and Strategy Team within the Trusted Data & Technology Directorate at UKHSA. The role provides a comprehensive business support function, enabling effective delivery of surveillance studies and the Pandemic Digital Capabilities Programme. The post holder manages processes, reporting, governance and financial activities to ensure the team operates efficiently. The role also supportsprocurement, recruitment and contract management. Working closely with Pandemic Digital Capabilities Programme colleagues, the postholder would also be expected to engage in evidence gathering and evaluation activity, with both internal and external stakeholders. This role supports delivery of digital tools and capabilities to strengthen pandemic preparedness and future public health response. ## Job Description Maintain business processes and systems Produce reports, briefings and presentations Manage business returns, performance and risk tracking Support business planning and reporting Coordinate budget monitoring and spend tracking Support procurement and contract management Coordinate recruitment and training Manage records and documentation Support stakeholder engagement and communications Assist with policy and ministerial correspondence Provide flexible support across the programme ## Responsibilities The Business Support Manager provides business and operational support to the Population Surveillance and Strategy Team within UKHSA. The role ensures effective systems, processes and governance are in place to support delivery of programme objectives, including the Pandemic Digital Capabilities Programme. This includes producing reports, briefings and presentations to support decision making. The post holder coordinates business planning, performance reporting, risk tracking and business returns, ensuring accuracy and timeliness. Financialresponsibilities include monitoring budgets, tracking expenditure and supporting procurement processes. The role supports recruitment, training and general team coordination, ensuring effective resource management. It also includes maintaining recordsmanagement systems and ensuring compliance with organisational requirements.The post holder engages with stakeholders across UKHSA and externally, supporting communication and collaboration. This includes contributing to policyand parliamentary work where required. Working closely with programme leadership, the role also contributes to evidence collection and evaluation activities, supporting analysis of digital technologies and programme outcomes. Flexibility is required to respond to evolving priorities, and the role plays a key part in ensuring the team operates efficiently and delivers against its objectives. Essential Criteria: Experience of drafting briefing papers, presentations and correspondence Experience of monitoring and managing budgets, and spend using Governmentprocurement processes Support in business planning processes and reporting (including production of scorecards) Support in risk management processes including risk assessments Good written communication skills and highly numerate Skills for communication on complex matters and difficult situations, requiring persuasion and influence Ability to analyse and interpret information and recommend appropriate actions including on complex or contentious issues Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales Effective organiser, planner & innovator Problem solving skills and ability to respond to sudden unexpected demands An understanding of and commitment to equality of opportunity and good working relationships. Desirable Criteria: Further training in financial or business management Stage 1: Application & Sift Success profilesSuccess Profiles - GOV.UK You will be required to complete an application form. You will be assessed on the listed nine essential criteria, and this will be in the form of a: Application form (Employer/ Activity history section on the application) 1000 word supporting statement. This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria. You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your CV please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible).Please do not email us your CV. HealthjobsUK has a word limit of 1500, but your supporting statement must be no more than 1000 words. We will not consider any words over1000 words. Longlisting: In the event of a large number of applications we will longlist into three piles of: Meets all essential criteria Meets some essential criteria Meets no essential criteria If used, the pile Meets all essential criteria willproceed to shortlisting. Shortlisting:In the event ofa large number ofapplications wemay conductan initialsift, on the lead criteria of : Experience of drafting briefing papers, presentations and correspondence Experience of monitoring and managing budgets, and spend using Governmentprocurement processes Support in risk management processes including risk assessments Desirable criteria maybeusedin the event ofa large number ofapplications/largeamountof successful candidates. If you are successful at this stage, you will progress to interview & assessment. Feedback will not be provided at this stage. Stage 2: Interview Success profilesSuccess Profiles - GOV.UK You will be invited to a single remote interview. Behaviours and Strengths will be tested at interview. The Behaviours tested during the interview stage will be : Working Together (Lead) Changing and Improving Making Effective Decisions Delivering at Pace Interviews dates to be confirmed. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. For roles where specific qualifications or registrations are required, successful applicants will be asked to provide appropriate evidence. Employment cannot commence until satisfactory documentation has been received and verified. Location This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London). Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC). Security Clearance Level Requirement Successful candidates must pass a disclosure and barring security check before the can be appointed. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Baseline Personnel Security Standard. Eligibility External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants). Salary Information If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms. Senior Executive Officer (SEO) £41,983- £48,128 (National) £44,148- £50,121 (Outer London) £46,310- £52,113 (Inner London) ## Person Specification ### Interview - Behaviours **Essential** - Managing a Quality Service - Making Effective Decisions - Working Together - Delivering at Pace ### Application form and Supporting statement **Essential** - Application form and Supporting statement ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.