# Business Support Administrator > NHS job listing from Job Clerk for Aneurin Bevan University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/business-support-administrator/078999e0-59f4-4930-810b-2c73d812833f - **Markdown:** https://www.jobclerk.com/job/business-support-administrator/078999e0-59f4-4930-810b-2c73d812833f.md ## Summary - **Status:** Live - **Employer:** Aneurin Bevan University Health Board - **Location:** Nevill Hall Hospital - **Workplace type:** onsite - **Profession:** Team administrator - **Grade:** Band 2 - **Salary:** £26,300 Per Annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Monday - Friday / 09:00-17:00) - **Closing date:** 2026-10-06T22:59:00.000Z - **Posted:** 2026-10-01T09:00:51.010Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Newport/Abergavenny/Aneurin_Bevan_University_Health_Board/Estates_Facilities/Estates_Facilities-v8312118 - **Application URL:** https://apps.trac.jobs/job-advert/8312118?ShowJobAdvert=&feedid=9002 - **Employer website:** https://abuhb.nhs.wales ## Job Content ### Job overview We are looking for a motivated, organised and customer‑focused Business Support Administrator to join our Estates & Facilities Business Support team. You will be based at Nevill Hall Hospital in Abergavenny providing a professional front‑of‑house and administrative service to the Estates & Facilities division. Are you organised, friendly, and passionate about providing excellent support within a busy healthcare environment? In this varied and rewarding role, you will act as a key point of contact for patients, staff, visitors and external agencies. You will support the smooth running of essential administrative function that keep our hospital sites operating efficiently. This is a fantastic opportunity for someone who enjoys variety, working with people, and playing a key role in keeping our services running smoothly every day. You will be part of a supportive team committed to delivering a high‑quality service to patients and colleagues across the Health Board. The hours are 37.5 per week to be worked 9:00 - 5:00pm, Monday to Friday. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. ### Main duties of the job Key Responsibilities In this role, you will: - Welcome, direct and support patients, visitors and staff in a professional and friendly manner. - Use Health Board systems to check patients in, issue follow‑up appointments, and print outcome letters. - Handle telephone and face‑to‑face enquiries, providing accurate information or redirecting as appropriate - Use Microsoft packages such as outlook, word and excel to input and update information - Provide general administrative support including photocopying, scanning, filing and daily record‑keeping. - Manage incoming and outgoing mail, ensuring correct franking, sorting and distribution. - Maintain room booking diaries and support use of ESR, Health Roster, Datix and other internal systems. - Support new staff through on the‑job training. - Undertake daily cash handling tasks including counting, recording and securing monies following Standard Operating Procedures. - Collect, reconcile and bank retail takings and petty cash. - Manage patient property, including secure storage of valuables and processing petty cash reimbursements. - Complete cash and deposit sheets and liaise with the ABUHB Treasury team - Report maintenance issues to Estates or contractors. - Ensure keys, lost property and patient items are securely recorded and managed. - Support service improvements by contributing ideas and helping implement changes. - Take an active role in maintaining a high‑quality, patient‑focused service. ### Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Welsh language skills are desirable ## Person Specification ### Experience **Essential** - Experience of working in an NHS organisation - Experience using Microsoft 365 - Customer service experience **Desirable** - Experience of working in Administration function ### Skills and Attributes **Essential** - Methodical approach to work - Good numeracy skills - Good organisational skills - Attention to detail - Ability to interact with other disciplines - Ability to work under pressure - Desire to learn and develop in the role - Able to work on own initiative - Ability to prioritise own tasks - Team Player - Excellent interpersonal skills - Flexible to the needs of the service - Able to work to timescales - Commitment to achieving quality standard of work - Aware of security and confidentiality - Follow & implement standard operating procedures **Desirable** - Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh ### Qualifications and Knowledge **Essential** - Good general level of education Maths & English A-C - Knowledge of administrative systems, clerical/office procedures, data input acquired through on-the-job training - Computer literate - Good keyboard skills - Knowledge of Microsoft 365 **Desirable** - Knowledge of financial Standard operating procedures - Knowledge of Health Board systems such as clinical workstation - ECDL ## Documents - [jdps english (pdf, 195.6kb)](https://www.healthjobsuk.com/documents?vdoc=10658760) - [oh form - ig ffurflen (docx, 100.5kb)](https://www.healthjobsuk.com/documents?vdoc=10658761) - [flexible working policy (pdf, 584.4kb)](https://www.healthjobsuk.com/documents?edoc=3033) - [agile hybrid working framework (pdf, 5.9mb)](https://www.healthjobsuk.com/documents?edoc=2695) - [abuhb values & behaviour framework (pdf, 2.7mb)](https://www.healthjobsuk.com/documents?edoc=3066) - [home working policy and guidance (pdf, 380.6kb)](https://www.healthjobsuk.com/documents?edoc=2696) - [guidance notes for applicants nov 25 (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2844) - [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1633) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.