# Business Manager

> NHS job listing from Job Clerk for Devon Partnership NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/business-manager/e98eb1a7-5fe6-427b-8ef6-e7e0225c378a
- **Markdown:** https://www.jobclerk.com/job/business-manager/e98eb1a7-5fe6-427b-8ef6-e7e0225c378a.md

## Summary

- **Status:** Live
- **Employer:** Devon Partnership NHS Trust
- **Location:** Wonford House (Trust Headquarters)
- **Workplace type:** onsite
- **Profession:** Business manager
- **Grade:** Band 6
- **Salary:** £39959.00 to £48117.00
- **Contract type:** Secondment
- **Employment type:** Full-time, Flexible working
- **Closing date:** 2026-10-27T23:59:59.999Z
- **Posted:** 2026-10-20T15:30:41.212Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9369-26-0836
- **Application URL:** https://www.jobs.nhs.uk/candidate/application/C9369-26-0836/pre-application-questions-pause?referrer=jobadvert&ref=C9369-26-0836
- **Employer website:** https://www.dpt.nhs.uk

## Job Content

### Job summary

Working with the Governance Manager, the post-holder will work alongside transformation projects, service and team managers to ensure administrators are integrated into clinical teams as valuable team members in delivering good quality care and treatment, ensuring that consistent processes and standards are in place to allow high quality service provision and effective governance. The post-holder will also be involved in work to develop an administration framework across all core services that supports CPD and career progression for our administration staff.

### Main duties of the job

- Providing leadership for OPMH Business Administration Co-ordinators that encourages a partnership approach to the administration support provided to clinical team
- Developing standard operating procedures and service standards for Community Services administration
- Designing and implementing a peer support, meeting and training framework that ensures staff are equipped to meet the agreed standards
- Ensuring that adequate staffing, equipment and accommodation are in place to enable admin teams to meet the agreed standards
- Supporting the implementation of consistent team level performance reporting into team and locality meetings and encouraging connectivity with the HQ Admin Team that supports Senior Managers

### About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

### Details

- Date posted: 20 October 2026
- Pay scheme: Agenda for change
- Band: Band 6
- Salary: £39,959 to £48,117 a year
- Contract: Secondment
- Duration: 6 months
- Working pattern: Full-time, Flexible working
- Reference number: C9369-26-0836
- Job locations: Wonford House, Dryden Road, Exeter, Devon, EX2 5AF, United Kingdom

### Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

## Person Specification

### Experience

**Essential**

- Excellent understanding of NHS performance targets
- Excellent understanding of clinic systems
- Excellent knowledge of all software applications particularly use of Word, Excel and PowerPoint preparation
- Working knowledge of a range of administrative procedures including diary management and room booking systems
- Experience or understanding of creating electronic records, electronic filing systems
- Electronic data base management.
- Ability to manage diverse workload whilst dealing with frequent interruptions
- Ability to meet deadlines and to work under pressure
- Exceptional organisational skills and ability to prioritise
- Ability to work both independently and as part of a team
- Knowledge of our business and how it supports patient care
- Knowledge of fire safety policies, procedures and practices; acquired through specialist training in fire safety and management
- Excellent organisational skills.
- Experience of managing administration staff
- Experience of co-ordinating multi-disciplinary teams
- Previous NHS experience of working in a Healthcare or Social Care administrative setting
- Experience working as part of a team
- Experience of dealing with confidential and complex information
- Experience of security management issues
- Experience of building management including health and safety and security and fire safety

**Desirable**

- Excellent understanding of lean methodology

### Qualifications

**Essential**

- Business/professional qualification to degree level or equivalent knowledge and experience. For example: Managerial knowledge, project monitoring, supervisory, workload management, acquired through a degree, or equivalent training and substantial experience.
- Level 4 Diploma in Business Administration or equivalent qualification or experience
- GCSE English or equivalent
- Evidence of continuing professional and personal development

**Desirable**

- Project Management qualification, PRINCE 2 or equivalent
- ICDL (International Computer Driving License), or equivalent experience

### Skills and Abilities

**Essential**

- Excellent interpersonal and communication skills both written and verbal
- Able to deal confidentially and tactfully with people at all levels.
- Ability to take and convey clear messages
- Experience in dealing with people in distress in a calm and confident manner
- Willingness to embrace new ways of working/changes
- Ability to recognise when other communication methods may be needed
- Understanding and respect of confidentiality in the workplace
- Ability to work under pressure
- Able to plan, organise, prioritise, coordinate and work flexibly
- Ability to exercise initiative operating within procedural guidelines
- Ability to work without direct supervision on a day to day basis
- Attention to detail/quality
- Able to deal with difficult situations
- Effective organisational skills. Prioritise own tasks, exercising a degree of independence, initiative and judgement without direct supervision
- Ability to schedule and manage complex tasks in advance
- Able to plan own workload
- Organised and methodical
- Ability to work under pressure and meet dead lines
- Self-motivated and proactive
- Advanced Keyboard skills
- Advanced experience in the use of IT packages, manipulating data etc.
- Adaptable in continuous change and able to learn quickly.

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
