# Business Manager - Urgent and Emergency Medicine > NHS job listing from Job Clerk for Imperial College Healthcare NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/business-manager-urgent-and-emergency-medicine/9ebe4500-6470-4d49-8b15-341febbf51cf - **Markdown:** https://www.jobclerk.com/job/business-manager-urgent-and-emergency-medicine/9ebe4500-6470-4d49-8b15-341febbf51cf.md ## Summary - **Status:** Live - **Employer:** Imperial College Healthcare NHS Trust - **Location:** Charing Cross Hospital - **Workplace type:** onsite - **Profession:** Business manager - **Grade:** Band 8 - **Salary:** £66,274 - £73,496 pa inclusive - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-11-05T23:59:00.000Z - **Posted:** 2026-10-22T14:00:47.876Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Imperial_College_Healthcare_NHS_Trust/Urgent_Emergency_Medicine/Urgent_Emergency_Medicine-v8375218 - **Application URL:** https://apps.trac.jobs/job-advert/8375218?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.imperial.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen for a forward-thinking and innovative Business Manager to join the operational team within the Emergency Department and Same Day Emergency Care services at Charing Cross Hospital, part of Imperial College Healthcare NHS Trust. As Business Manager, you will play a key leadership role in supporting the operational delivery of Urgent and Emergency Care services. Working with the General Manager, Deputy General Manager, clinical and nursing leaders and corporate teams, you will help drive service improvement, quality, operational performance and patient experience. We are looking for a motivated and driven individual who can provide strong operational and managerial leadership, proactively solve complex challenges and build effective relationships across multidisciplinary teams. You will be passionate about creating a respectful and inclusive environment, supporting a positive team culture and delivering the right outcomes for patients and staff. This is a rewarding opportunity to make a real difference within one of the Trust’s busiest and most dynamic services. ### Main duties of the job - Lead day-to-day operational management and support delivery against Trust and national performance standards. - Monitor activity, performance and service delivery, identifying trends and implementing corrective actions where required. - Produce and present high-quality performance, activity and financial information to support operational and strategic decision-making. - Support service planning, transformation and improvement, including the development of business cases and delivery of service redesign. - Manage delegated budgets, monitor financial performance and support delivery of cost reduction and productivity programmes. - Ensure robust governance processes are in place, supporting management of complaints, incidents, risks and associated improvement actions. - Lead, manage and develop staff, ensuring effective workforce deployment and performance against key workforce indicators. - Work collaboratively with clinical, nursing, finance, performance and corporate teams to deliver Directorate priorities. - Support the development and implementation of policies, procedures and improvement plans across the service. ### Detailed job description and main responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Experience of operational and staff management in the NHS - Track record of success in delivering change and project management - Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues - Budget management experience - Experience of dealing with conflict and working with colleagues to agree remedial action as required - Experience of writing complex business and project plans with evidence of delivery - Experience of cost reduction delivery ### Education/ Qualifications **Essential** - Relevant first degree - Recognised management qualification at postgraduate level and/or experience **Desirable** - Completion of project management skills course (e.g. PRINCE2) ### Skills/Knowledge/ Abilities **Essential** - Ability to analyse and effectively present performance data and identify areas for improvement - Ability to problem solve and to develop solutions to issues - Excellent organisational skills and time management skills - Excellent written and verbal communication skills - Ability to co-ordinate and investigate complaints, including experience of dealing with distressed patients / relatives / staff - Ability to influence and negotiate at a senior level within the division and wider trust - Comfortable with relevant IT software packages - Knowledge of NHS contracting processes - Knowledge of national NHS policy ## Documents - [frf form (pdf, 200.7kb)](https://www.healthjobsuk.com/documents?vdoc=10703388) - [job description (pdf, 451.6kb)](https://www.healthjobsuk.com/documents?vdoc=10717138) - [our strategy 2023-25 (pdf, 230.4kb)](https://www.healthjobsuk.com/documents?edoc=427) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.